Residence Inn Spokane East Valley

Staff was amazing and great, but hvac system was broke so it was extremely cold in lobby, fir the staff and guests at breakfast, marriott if give this property an upgrade so you dont lose your great staff to a hotel thats warmer.

I like this hotel because the rooms are spacious, have a kitchen, the breakfast is pretty good, the breakfast/lobby area is open all the time with comfortable seating, the river trail is nearby, it’s close to the freeway, and the staff are nice. And there’s a Panera across the street. It’s affordable because it’s shabby comfort. We are okay with shabby because the rooms are clean and large and we have two big dogs. In room 100, the desk chair had part of the arm rest chewed off, there were holes in the sofa fabric and one of the lamp lightbulbs was dead. The heater doesn’t work well. There is a pet fee and the desk clerk told me there are plans to double it. If you travel with pets, the rate for pets is a good question to ask before you book. If you like pristine and modern, this spot isn’t for you. If you like spacious comfort, it’s a good choice.

Very pleasant and attentive. Staff room was quite spacious and clean. Rooms and common areas are clean although extremely dated, quite possibly in original condition. Loved that the hotel is situated on a quiet park like lot that backs out on some sort of ravine/park area. You definitely need a car to stay here. However, there’s lots of free parking price was very good. All in all, it was a good stay!

I wouldn’t stay here again it’s old and was pretty dirty, the beds are horribly uncomfortable

Loved the roomy suite with fireplace! Sorry but the beds were too uncomfortable. Had to request a foam topper.

The pool was way too cold to comfortably swim with my kids and I had to ask 2 of the times we went to the pool for towels because there were none. Might want to keep a better stock of hot cocoa - there was only one pack which was a bummer. The couch sofa was not very comfortable at all and could use a warmer blanket. Otherwise the trip was good! The people at the front desk were helpful anytime we had to ask them for anything.

Stayed at this location on September 17, 2023. Like nearly all the Marriott properties we have stayed at this location exceeded expectations. The staff was super friendly and helpful and started us off with some welcome M&Ms. Hotel was clean with practical placement of furniture. The breakfast was hot and good and once again we saw the same staff member who welcomed the previous day. I was hoping we could kidnap her to take her on the rest of our travels. If you're looking for a great location to stay in Spokane, a city I don't really care for, this is it. Close to shopping and restaurants. Two thumbs up.

Huge room with a kitchen. I love the place so much. Free coffee and hot chocolate is always available at the lobby. Heater in the room works very well. Breakfast is simple and I like the waffle most. Car park is free. Free snack during super bowl. The alarm maybe a bit disturbing.

We stayed for 2 nights whilst evacuated from our home for a forest fire. If you book a studio king suite beware. Do not accept rooms 210 or 310. The rooms look out at a wall and there are 2 AC units directly below the window. One of the units is so loud, it sounds like a helicopter is directly outside your window, night and day. We asked reception if maintenance could check out the unit. We were told it was a known issue for units 210 and 310, but nothing could be done about it. The breakfast was good and there is coffee available all day. Parking is free and plenty available. The room cleanliness was disappointing. The carpet had not been vacuumed before our stay. We found peanuts on the floor. The shampoo bottle in the shower had someone else's hair on it, which was gross. We booked the room with MBV points redemption and our invoice had 4 different tax charges. Occupancy sales tax, bed tax, convention and tourism tax and room charge tax called STDO T1 which was $39 per night. The tax had not been shown on our booking email and when we asked what it was, we were dismissed with, " it's a standard tax". No further explanation was offered.