Courtyard Southington Reviews

Not clean enough looks like they didn’t change anything in the bed, also there’s water stains in the bathroom. Need to wait a longtime in the front desk.

The facility was nice the staff was nice. Wish they had a pool.

Great amenities, clean hotel facilities, gracious service staff, wonderful room ! On site Starbucks & menu was fabulous and convenient! Too cold to head out for coffee in morning. Could not ask for more!

Restaurant was closed at 9 and not 11 as it says on the brochure in the room.

The front desk and bar staff was phenomenal. Both very friendly, helpful and professional. The breakfast food was exceptional however my wife had issues getting waited on because according to her they seemed to be hiding and on several occasions had to ask the front staff if the kitchen was open. Otherwise it was the perfect hotel and location. Best Courtyard i have ever stayed at. Highly recommend and will definitely stay there again regardless of the room rate charged.

Booked a double had to move to a king. Slightly annoying after a 6 hour drive but overall stay was good!

Great property! Location is amazing. So many restaurants and store right by.

The receptionist heling us to check-in was really kind and helpful.

The hotel itself is very clean, easy to find and has wonderful service. Only downfall and a very big one which isn’t necessarily the fault of the hotel was that our car was broken into and damaged while parked in parking lot overnight. If you stay here, please park in the front lots closer to the front entrance.

Staff was helpful and friendly, hotel was well kept. If only other occupants were more thoughtful of others trying to get some sleep.

Staff was very helpful and accommodating, room was fresh and clean. Lovely linens and bedding. Easy access from highway. Will definitely recommend and stay there again

there were ants all over the room. I had to use my hair spray to kill them. Had to tell them twice about them before they did something. I was checking out anyway so it did not matter to them. I hope you consider some kind of rebate for my trouble.

Close to the highways east and west but no noise from the highway. Small cocktail bar. Close to shopping.

The hotel itself is nice but the staff was bad. I requested early check in, I called the night before as instructed . When I got there the room wasn’t ready. I was told that the housekeeping is cleaning our room which was room 134. I asked the front desk if there’s another suite room available and was told that only room 134 was available. The room will be available at 4pm. We had a wedding to attend to at 4:30 pm. The venue was about 25 mins away. I went back to the front desk at 4pm to check in. Guess what?? I was given a different suite, room 132. That lady in the front desk lied to me. Room 132 was available the whole time and she didn’t even bother giving it to me earlier. I asked for the manager and she told me that she is also the manager. Unbelievable! I’m not sure if she’s really the manager. They shouldn’t hire those kind of people in that hotel.. very rude and unprofessional. I will take a chance in the hotel across them, Homewood by Hilton next time. They have better rate and good breakfast included. I will never go back to that courtyard ever again.