Sylvia De La Cruz
February 5, 2024
The Roof in our room started leaking water the 2nd night there, instead of moving us to another room they patched it up & started leaking again the next day. We were told not to touch the thermostat. The couch in the room had stains on it & it was filthy. Only 2 towels to shower. The guest robes were stained with rust. The blow dryer only blew out cold air & they said all blow dryers only blow out cold. Rooms don’t have phones so you have to use what’s app to communicate. Not very responsive. The restaurant staff were great, kind & very attentive especially Fernando, Christian & Gordo. overall will not be staying there again.