Halifaks Hotel

Good for business travellers , garments market

I am very disappointed with this hotel. Little to no costumer service what so ever. We experienced the cleaning lady barging into our room without any knock on the door beforehand while me and my husband were still in bed. Very uncomfortable. The cleaning lady came back a few hours later and to our great disappointment she had stolen around 2.400 TRY from the drawer. The staff in the reception was blaming us for not putting the money in the safebox and did nothing else. Never coming back to this hotel that's for sure. If anyone does make sure to hide all of your things in a safe or take them with you cause the staff here can't be trusted. The area is located kinda far from centrum so if you're looking to stay nearby tourist attraction or centrum you should choose a different location.

I stayed here for 9 nights and the hotel staff does not have an inch of customer service. The last day of my stay the reception staff yelled at me and literally almost hit me. The issue was the bedsheet had a crayon colour drawing, it was a baby washable crayon and I told them clearly it can be washed.but they demanded 50$ - 500$ to pay as they believe it was ruined. They did not listen and kept on yelling and telling that they will inform airport police and I had to pay, as I was travelling with kids and pregnant wife. The location is not ideal and far from all attractions and shopping, breakfast they had the same food everyday for 9 days, and no good restaurants nearby. The staff always look frustrated and grumpy.

We made reservation at this hotel on 11.Sep by WhatsApp as we know the staff before as guests reservation was for 2 single room for 2 person for 4 night check in 27.Sep Confirmation for two single room was shared by hotel staff The hotel management didn't asked about any payment On 26.Sep the hotel sent a message through WhatsApp asking to confirm arrival time on 27.Sep We confirmed for hotel date and reservation need On 27.Sep afternoon the hotel again asked to confirm reservation and We confirmed out arrival and they reply with Ok At 17:00 PM aw arrived at hotel but there was no available single room They offered us 1 suite of two rooms but one shared bathroom for two guests This was not acceptable at all and no respect for privacy And when we shared all suppot conversations and reservation documents they said we are sorry but we sold all rooms Is this logic that a hotel like this to give such excuse!!!!???? As Conclusion For sorry we take this suite under unacceptable reason because we were too much tired Mr.Khalil who was aware of hotel mistake as manager but insist that he can't do anything for us even there was many available 2 suites and he was able to give us alternative rooms because it was hotel midtake and other type of rooms were available but he insist to put two of us in one suite, and was very uncomfortable with his answer with no reason for why they do this Very bad situation with no action and no respect to guests As guests a d tourists I have my rights and I have a confirmation from hotel and three WhatsApp messages from management confirming that, but because the hotel don't care about his guests so this is the result

It was wonderful The staff was brilliant. I love the breakfast, it was different everyday. The hotel is near to the metro station and shopping center. If i come back again to istanbul i defenitly choose this hotel again. Special thanks to the guys at the the reception desk. they are very helpful. They guide us alot and answer our all questions patiently. Thank you halifaks team

The hotel locates in good place, the staff is nice. They gave us the rooms at 11 AM and we had a rest after flight. There are a lot of shops around the hotel, but the place itself is quiet. The rooms are normal, I think it's a little bit expensive comparing the overall comfort in the hotel. Breakfast was good.

We were there in october with nice and calmful rain.the location was wonderful near the osmanbay sisli .it was two station to taksim .their breakfast was amasing .and their reception was so help ful . We enjoyed there . Instagram@nazaninradman

ideal location close to metro,shopping,restaurant had some issue with air con but it was fixed friendly staff and housekeeping highly recommended hotel