Holiday Inn Express Shenzhen Longhua (Dalang Business District)

Holiday Inn Express Shenzhen Longhua (Dalang Business District) Reviews

Holiday Inn Express Shenzhen Longhua (Dalang Business District)

No.16 Huaning Road, Dalang Street, Shenzhen, ChinaView Hotel Details
Holiday Inn Express Shenzhen Longhua (Dalang Business District)
Holiday Inn Express Shenzhen Longhua (Dalang Business District)Holiday Inn Express Shenzhen Longhua (Dalang Business District)Holiday Inn Express Shenzhen Longhua (Dalang Business District)
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Holiday Inn Express Shenzhen Longhua (Dalang Business District) Guest Reviews

4.6/5
Great
577 review
Verified reviews
Location4.6
Amenities4.6
Service4.6
Cleanliness4.7
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All Reviews(577)
Positive reviews(559)
Reviews with photos/video(113)
Delicious breakfast(78)
Friendly front desk staff(60)
Classy environment(42)
Perfect for business trips(20)
Convenient parking(15)
Easy to get around(14)
Many amenities(13)
Tasty restaurant(8)
Negative reviews(18)
YeungP
Superior Double Room
Stayed in Jan 2024
Couples
1 review
3.7/5
Posted on Jan 20, 2024
Good food and nice service. No hesitation to recommend to others.
Response from Property: Dear guest, your compliments are like the breeze in summer and the sunshine in winter, which warm Xiaozhi’s heart~ There is a saying that goes, “A beautiful mood is a beautiful scenery in the eyes.” Thank you very much for sharing! The service is good because there are customers like you paying attention to us at all times, so Xiaozhi can serve you better. It is our responsibility as a service industry to provide every hotel guest with a comfortable and superior environment and services. We are committed to providing you with a friendly and thoughtful stay. We believe that guests are "family", so we are particularly concerned about everything you do during your stay. Here, we will welcome you again with a friendly smile as always~~ I wish you a smile! Smart Choice Holiday Guest Care Team
Guest User
Standard Double Room
Stayed in Feb 2024
Business travellers
1 review
4.0/5
Very Good
Posted on Mar 15, 2024
Doesnt understand english :( Over all experience ok
Dsmpmata
Superior Double Room
Stayed in Apr 2023
Business travellers
29 review
5.0/5
Outstanding
Posted on May 1, 2023
This hotel is very good if you are on a business trip and you just need a place to have a good rrest after a hard work day
Ricardo Cardozo
Standard Double Room
Stayed in Nov 2023
Business travellers
86 review
5.0/5
Outstanding
Posted on Dec 25, 2023
Good location. Nice room
Guest User
Standard Room (2 beds)
Stayed in Sep 2023
Family
4 review
5.0/5
Outstanding
Posted on Oct 16, 2023
Nice and good service !
JADE7885
Superior Double Room
Stayed in Feb 2024
Business travellers
4 review
5.0/5
Outstanding
Posted on Mar 1, 2024
Good Hotel !
Mr.L / 小方
Standard Double Room
Stayed in Oct 2021
Solo travellers
46 review
4.5/5
Great
Posted on Oct 22, 2021
The hotel is new and clean. The hotel meet the Holiday Inn chain standard. The only complaint probably the location that pretty far from everything. Need to call the car all the time. Except that everything is good.
Response from Property: Dear guest,Thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We hope you will reconsider staying with us again the next time your travels bring you back to Shenzhen. Sincerely,IHG Social Listening Team
Dee Dior
Standard Double Room
Stayed in Oct 2021
Couples
10 review
5.0/5
Outstanding
Posted on Oct 5, 2021
The hotel is very clean,the breakfast is also very rich and everything tastes fresh.The rooms are clean and smell fresh.Loved the breakfast especially,forgot to take clear pictures 😅Very good value for money
Response from Property: Dear guest,Thank you so much for taking the time to to write a review.Our restaurant cook does an amazing job, it sounds like you were able to enjoy a meal breakfast which is great to read.We work hard to provide all our guests a memorable experience and its always nice to hear when we have. We look forward to seeing you again on your next visit. IHG Social Listening Team
Guest User
Standard Room (2 beds)
Stayed in Apr 2024
Business travellers
2 review
5.0/5
Outstanding
Posted on May 1, 2024
The front desk receptionist has a good attitude, the environment makes people feel comfortable, the breakfast is delicious, it's really good, I will come again
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you for your support and affirmation of the hotel, and thank you for sharing this beauty with us! Our goal is to provide guests with a comfortable accommodation environment and the best service. We are grateful for every word of your review. Xiaozhi is a young and energetic hotel. It shows the unique charm of the hotel to guests with a simple style and warm and considerate service. The encouragement of the guests is the greatest support and encouragement for the hotel. We will serve every family member with our heart and look forward to meeting you next time. I wish you a pleasant journey! Zhixuan Holiday Guest Care Team
Guest User
Standard Room (2 beds)
Stayed in Mar 2024
Business travellers
7 review
1.5/5
Posted on Apr 3, 2024
The hotels under IHG are mixed, but most of them are quite satisfactory overall. However, this Holiday Inn Express in Longhua is the worst among the many Holiday Inn hotels I have been to. The male waiter at the front desk was not polite at all. To be honest, it was not even as good as Seven Days Inn. I redeemed an upgraded room type on Ctrip, but then didn't even look at it, and then arranged for me to a room that I was not satisfied with. We don’t even get the mini-fridge that comes standard on holidays, and don’t even think about welcome fruits. We’ll give them to you directly without any apologies. I must give you a bad review. Referring to the picture, I feel it really doesn’t match the Holiday Inn Express sign at your door.
Original TextTranslated by Google
Response from Property: Hotel response: Dear guest: Xiaozhi is deeply sorry for the bad experience you have had. The relevant depar**ent has checked and followed up on the problem you reported. We look forward to seeing you again and wish you a pleasant journey! Happy family! Holiday Inn Express Guest Care Team
CeliaC.
Standard Room (2 beds)
Stayed in Mar 2024
Family
9 review
4.5/5
Great
Posted on Mar 24, 2024
The location is relatively remote, not close to the subway station The facilities are complete and there is also a laundry room. It would be better if the room has a refrigerator. Breakfast is not bad, it’s okay The service quality needs to be improved. When checking in, the waiter did not take the initiative to introduce the hotel's facilities/breakfast/latest check-out time, etc. Customers had to ask before answering.
Original TextTranslated by Google
Response from Property: Dear guests, thank you for choosing Xiaozhi as your resting place for this trip. We are honored. The hotel is located at No. 16, Huaning Road, Dalang, Longhua. The surrounding environment is beautiful. The guest rooms are on 9 floors from 4th to 12th. The 3rd floor is a self-service breakfast restaurant. Free laundry and gym are available for your use. The restaurant on the 3rd floor provides Chinese food and dinner. Recently, the special meal coconut chicken is available for tasting. The hotel has open-air parking and basement parking for you to choose. The hotel is quiet in the bustling city, allowing you to enjoy comfort and tranquility without knowing it. We sincerely look forward to your visit again. I wish you a happy holiday. Holiday Inn Express guest care team!
MekoDog
Standard Room (2 beds)
Stayed in Mar 2024
Family
11 review
4.0/5
Very Good
Posted on Mar 18, 2024
The hotel is in a remote location but relatively cheap. The room was clean and the breakfast was quite rich. The nearby Dalang Commercial Center is very lively.
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for your support and trust in Xiaozhi. I am really happy to see your recognition of us. I hope every stay can bring you a different surprise experience. Xiaozhi wishes you all the best and looks forward to your visit again. I wish you a smooth work and a happy family. Holiday Inn Express guest care team!
Guest User
Superior Room (2 beds)
Stayed in Feb 2024
Friends
1 review
3.0/5
Posted on Feb 13, 2024
Hong Kong cars are not allowed to enter the parking lot. You have to wait for a while to get in and half an hour to get out.
Original TextTranslated by Google
Response from Property: Dear guest, your praise is like the breeze in summer and the sunshine in winter, warming Xiaozhi's heart. There is a saying that goes, "A beautiful mood is a beautiful scenery in the eyes." Thank you for sharing! The good service is because there are guests like you who pay attention to us at any time, so Xiaozhi can serve you better. It is our responsibility as a service industry to provide every guest staying in the hotel with a comfortable, superior environment and service. We are committed to providing you with a cordial and thoughtful stay experience. We believe that guests are "family", so we are particularly concerned about everything you do during your stay. Here, we will, as always, welcome you again with a cordial smile~~Wish you always smile! Smart Holiday Guest Care Team
Anonymous User
Standard Double Room
Stayed in Feb 2024
Friends
2 review
5.0/5
Outstanding
Posted on Feb 22, 2024
Clean and tidy, excellent service attitude, very comfortable stay, will come back next time
Original TextTranslated by Google
Response from Property: Dear guest, your praise is like the breeze in summer and the sunshine in winter, warming Xiaozhi's heart. There is a saying that goes, "A beautiful mood is a beautiful scenery in the eyes." Thank you for sharing! The good service is because there are guests like you who pay attention to us at any time, so Xiaozhi can serve you better. It is our responsibility as a service industry to provide every guest staying in the hotel with a comfortable, superior environment and service. We are committed to providing you with a cordial and thoughtful stay experience. We believe that guests are "family", so we are particularly concerned about everything you do during your stay. Here, we will, as always, welcome you again with a cordial smile~~Wish you always smile! Smart Holiday Guest Care Team
VTR250
Standard Double Room
Stayed in Jan 2024
Couples
15 review
4.5/5
Great
Posted on Mar 18, 2024
The room was clean and the breakfast was generally just passable. There are restaurants nearby and a foot bath shop at the door. It takes 5 minutes to take a taxi to Dalang Commercial Center. The price/performance ratio is good. If you go near Kaidalang, you can consider this hotel.
Original TextTranslated by Google
Response from Property: Dear guest, your compliments are like the breeze in summer and the sunshine in winter, which warm Xiaozhi’s heart~ There is a saying that goes, “A beautiful mood is a beautiful scenery in the eyes.” Thank you very much for sharing! The service is good because there are customers like you paying attention to us at all times, so Xiaozhi can serve you better. It is our responsibility as a service industry to provide every hotel guest with a comfortable and superior environment and services. We are committed to providing you with a friendly and thoughtful stay. We believe that guests are "family", so we are particularly concerned about everything you do during your stay. Here, we will welcome you again with a friendly smile as always~~ I wish you a smile! Holiday Inn Express Guest Care Team