Chonpines Hotel·Shenzhen Main Anhai Yafen CityXin'an Park Subway Station Reviews
Chonpines Hotel·Shenzhen Main Anhai Yafen CityXin'an Park Subway Station
Supply marketing building, No, 95, Qianjin 1 road, Bao'an District, Shenzhen, Guangdong, ChinaView Hotel Details
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Chonpines Hotel·Shenzhen Main Anhai Yafen CityXin'an Park Subway Station Guest Reviews
4.7/5
Outstanding
998 reviews
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.7
Amenities4.7
Service4.7
Cleanliness4.7
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All reviews(998)
Positive reviews(967)
Reviews with photos/video(167)
Easy to get around(201)
Convenient location(182)
Close to metro(143)
Large rooms(118)
Classy environment(115)
Friendly front desk staff(62)
Perfect for business trips(14)
Comfortable sofa(5)
Negative reviews(18)
Brian
Elegant Double Room
Stayed in Mar 2024
Couples
20 reviews
5.0/5
Outstanding
Posted on Mar 22, 2024
The service is very nice and the location is very convenient.
Response from Property: Dear guests, thank you for your recognition of us. Every need of the guests is the direction we sincerely strive for. We will definitely work harder to create a five-star standard. We look forward to your next trip, and we can create more perfect service for you.
jess
Feifan Superior Twin Room
Stayed in Nov 2024
Travel with friends
2 reviews
5.0/5
Outstanding
Posted on Nov 2, 2024
Good service, and location very convenient nearby MRT
inthira
Elegant Double Room
Stayed in Apr 2024
Solo travellers
1 reviews
5.0/5
Outstanding
Posted on Apr 22, 2024
Just few steps walking from the metro station, I like the room cleaning and all Hotel supplies, they keep giving new for all items everyday. Only one comment, it will be better if they build some hanger in the bathroom, not convenient when taking a bath
Guest User
Elegant Double Room
Stayed in May 2024
Family
3 reviews
5.0/5
Outstanding
Posted on May 5, 2024
The room was very clean and the design was very simple. The hotel gave us a free room upgrade. It was very spacious and comfortable! ! ! !
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you very much for your support and trust in us. We will continue to uphold the service concept of working hard and providing attentive service, so that you can feel the warmth of home when staying in Feifan. We look forward to your visit again to review our progress and wish you a happy day!
HS Chun
Feifan Zero Gravity Twin Room
Stayed in Apr 2024
Family
16 reviews
3.2/5
Posted on Apr 28, 2024
It’s my Nth time to stay here. The room and location are very good for the price. Overall, it’s passable. However, this time the air-conditioning equipment is numb. There were no problems the last few times. The service is numb and professional. I hope it can be improved. The Wi-Fi station is fake. It depends on whether you use it or not, but the zero-gravity bed is really easy to train. It’s no problem if you stay for one or two nights. As long as you ask the cleaning staff for help, it’s basically no problem. You’ll have luck and you’ll get a perfect room.
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6/8
Response from Property: Dear distinguished guest, thank you very much for your support to our hotel. We are still a little disappointed that we did not receive your full 5-point praise. As for the shortcomings in service that you pointed out, we will strengthen training and management in the future. We will strive to do better. We will serve with our heart so that every guest who comes to our store can feel the warmth of home. We hope that our service can bring you more surprises and touches. We look forward to your next visit!
Guest User
Fei Fan Superior Double Bed Room
Stayed in Apr 2024
Business travellers
1 reviews
5.0/5
Outstanding
Posted on Apr 26, 2024
The hotel is in a very convenient location, with many shops and restaurants to choose from. The transportation is also very convenient, with subway stations and bus stops nearby. The facilities and equipment are also very new, and the hotel service is also very good. If there are any problems, they will be solved at any time. This is very convenient for tourists to better explore the city.
Original TextTranslated by Google
Response from Property: Dear friends: Hello! Thank you for your support of Nonfanchengpin Hotel! Life is a test paper, which contains multiple choice questions, fill-in-the-blank questions, true or false questions and essay questions. I hope Nonfanchengpin Hotel will be your easiest choice and the most satisfactory answer! Welcome back! Wish you: well!
Anonymous User
Feifan Zero Gravity Twin Room
Stayed in Apr 2024
Family
2 reviews
5.0/5
Outstanding
Posted on Apr 15, 2024
The facilities of this hotel are great, the beds are comfortable, the service staff is warm and thoughtful, the hygiene is very clean, and the location is also very convenient for travel. I was deeply impressed.
I am particularly satisfied that it is very close to the subway entrance!
Original TextTranslated by Google
Response from Property: Dear guests, thank you for your recognition of us. Every need of the guests is the direction we sincerely strive for. We will definitely work harder to create a five-star standard. We look forward to your next trip, and we can create more perfect service for you.
Lihao
Fei Fan Superior Double Bed Room
Stayed in Apr 2024
Solo travellers
3 reviews
4.5/5
Great
Posted on Apr 7, 2024
The hotel room is not too bad. You can reach the hotel right from the subway exit. The hygiene is good. If possible, I will definitely go there again next time.
Original TextTranslated by Google
Response from Property: Dear customer, thank you for your stay. We will continue to maintain high-quality and excellent customer service standards and strive to create a comfortable and warm stay experience for every guest. Thank you again for your review and sincerely look forward to your visit again!
vanessa hihi
Elegant Double Room
Stayed in Apr 2024
Family
5 reviews
4.2/5
Very Good
Posted on Apr 3, 2024
The location is great, right next to the subway station, opposite the park, and the scenery is great! We have elderly and children, so convenience of travel is the most important. The room is large enough, and the air conditioner has a constant temperature of 26 degrees. However, when it is 30 degrees outside, it is cool in the room, but the wind must be turned to the maximum to feel cool. If you are very afraid of heat, it may not be possible. I saw a small insect in the room. I was really worried that there was a hygiene problem at the time, but after checking there was no major problem. Later I found that the window was opened a little, maybe it was someone walking in from the outside. Overall compliance with requirements.
Original TextTranslated by Google
Response from Property: Dear distinguished guest, thank you for taking the time to comment in your busy schedule. Your satisfaction is our driving force! Because the space in our hotel room is relatively large, the air conditioning needs a little longer to be effective. Our hotel regularly carries out mosquito disinfecting work, but because the park opposite our hotel is Xin'an Park, there are water areas and trees and flowers, there will be some small insects that may fly to the window of our hotel. If the window is not closed, it may crawl in. Next time you check in, you need to close the window in advance. If you find mosquitoes, notify us in time. We will deal with it for you as soon as possible. Looking forward to meeting you again! I wish you happiness and good mood every day! Good luck at work!
Nic0106
Feifan Superior Twin Room
Stayed in Mar 2024
Family
7 reviews
5.0/5
Outstanding
Posted on Apr 1, 2024
In my experience staying at this hotel, I noticed that the cleanliness of the hotel is very good and the room space is quite spacious. However, the only problem is that the sound insulation is poor, I could clearly hear the running and jumping of the residents above. This may cause some confusion for guests who wish to enjoy a peaceful rest. I hope the hotel can improve the sound insulation problem and provide a better accommodation experience. In other respects, the hotel's services and facilities are satisfactory.
Original TextTranslated by Google
Response from Property: ) Dear friends: Hello! Thank you for your support of Nonfanchengpin Hotel! Life is a test paper, which contains multiple choice questions, fill-in-the-blank questions, true or false questions and essay questions. I hope Nonfanchengpin Hotel will be your easiest choice and the most satisfactory answer! Welcome back! Wish you: well!
Guest User
Feifan Superior Twin Room
Stayed in Mar 2024
Business travellers
15 reviews
5.0/5
Outstanding
Posted on Apr 16, 2024
The room is big and satisfactory. It is quiet to sleep at night. There is a park opposite. The view is good. Don't open the window, there will be mosquitoes. The air conditioning is good. I recommend everyone to stay here.
Original TextTranslated by Google
Response from Property: Dear guests, thank you for your affirmation. In order to provide you with a more thoughtful service experience, we have launched a new snail sleep system service. Many daily necessities, consumer goods and hotel orders can be delivered to your room in the fastest time by scanning the QR code on your mobile phone, so that you who pursue excellence will feel as comfortable and convenient as at home even when traveling. Satisfaction has only a starting point, but no end. We will look forward to your next visit with sincerity, honesty, care and love. I wish you a good mood every day!
Anonymous User
Fei Fan Superior Double Bed Room
Stayed in Mar 2024
Couples
13 reviews
4.0/5
Very Good
Posted on Mar 19, 2024
The hotel is located right at the exit of the subway station.
The room is on the middle floor, but you must use the room card and use the elevator to get to the accommodation floor. It feels safe.
The outside of the hotel is old and dilapidated, but the guest rooms are clean and tidy.
The only air conditioner in the room was always maintained at 26 degrees, which was quite unsatisfactory.
Original TextTranslated by Google
Response from Property: Thank you for pointing out the shortcomings of our hotel's services. We attach great importance to your feedback and will communicate with the relevant departments and make improvements based on the issues you mentioned. Our hotel is conveniently located with Metro Line 12 downstairs. The appearance of the hotel is indeed our shortcoming, because this is a state-owned building and we cannot make large-scale changes to the facade. We are sorry for the bad experience you have. Regarding the air conditioning problem you mentioned, I wonder if it is because you did not adjust the air conditioning panel at the entrance correctly, so the temperature did not meet your expectations. If there is a chance to receive you, please feel free to contact us and we will help you solve any problems! We are at your service 24 hours a day! We sincerely thank you for your valuable comments on our services and facilities.
Guest User
Feifan Superior Twin Room
Stayed in Mar 2024
Business travellers
2 reviews
5.0/5
Outstanding
Posted on Mar 16, 2024
Facilities: Very good and smart
Health: Overall good
Environment: There are many restaurants around and it is very convenient. The subway station is just downstairs.
Service: Very good and took care of our needs 4567
Original TextTranslated by Google
Response from Property: Dear friend: Hello! Thank you for your support of Feifanchengpin Hotel! Life is an answer sheet. It has multiple-choice questions, fill-in-the-blank questions, true-false questions and question-and-answer questions. I hope Feifanchengpin Hotel will be your easiest choice and the most satisfactory answer! Welcome back! Wish you: be well!
Guest User
Feifan Superior Twin Room
Stayed in Mar 2024
Family
9 reviews
5.0/5
Outstanding
Posted on Mar 7, 2024
The hotel is very convenient for travel. The location is very good. There is a subway station and a bus station next to it. The room facilities are very complete, the hygiene is also very good, and the service is also first-class. It is opposite Xin'an Park. It is not noisy at night. The room is large and clean
Original TextTranslated by Google
Response from Property: Thank you for your thoughtful review. We also always believe that we can pursue the ultimate service with our heart. We are willing to share the joy of growth with you on the road and bring you more surprises and touches. You are welcome to come back often.
來自香港的瑩瑩
Feifan Superior Twin Room
Stayed in Feb 2024
Family
10 reviews
4.5/5
Great
Posted on Apr 2, 2024
Close to subway station.
You can walk to nearby large shopping malls.
Opposite is a large park.
Original TextTranslated by Google
Response from Property: Dear customer, thank you for your stay. We will continue to maintain high-quality and excellent customer service standards and strive to create a comfortable and warm stay experience for every guest. Thank you again for your review and sincerely look forward to your visit again!