Vienna Hotel (Shenzhen Pinghu Center Metro Station)

Vienna Hotel (Shenzhen Pinghu Center Metro Station) Reviews

Vienna Hotel (Shenzhen Pinghu Center Metro Station)

No. 1 Shuangyong Street, Pinghu Town, Shenzhen, ChinaView Hotel Details
Vienna Hotel (Shenzhen Pinghu Center Metro Station)
Vienna Hotel (Shenzhen Pinghu Center Metro Station)Vienna Hotel (Shenzhen Pinghu Center Metro Station)Vienna Hotel (Shenzhen Pinghu Center Metro Station)
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Vienna Hotel (Shenzhen Pinghu Center Metro Station) Guest Reviews

4.4/5
Very Good
474 review
Verified reviews
Location4.4
Amenities4.3
Service4.5
Cleanliness4.5
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All Reviews(474)
Positive reviews(446)
Reviews with photos/video(39)
Easy to get around(36)
Great value for money(31)
Friendly front desk staff(25)
Close to metro(18)
Perfect for business trips(9)
Parking difficult(7)
Convenient for shopping(6)
Comfortable bed(4)
Negative reviews(28)
Anonymous User
Queen Room
Stayed in Apr 2024
Solo travellers
11 review
3.2/5
Posted on May 15, 2024
The room is spacious but old. The location is a bit far from shenzhen center but there is a direct train within 15mn walk and can reach shenzhen railway quicker than the metro. A major disturbance was that the toilet flush. It did not work well, and the toilet could not evacuate well. The shower gel was not refilled. There are bottles of water provided daily though.
Response from Property: Dear guests, hello! I'm very sorry that this stay did not meet your expectations. We apologise for the unpleasant check-in experience. Regarding the sound of flushing in the room, it has been reported to the person in charge of the project to follow up and follow up and adjust the water pressure and water flow. Regarding the shower gel, because the hotel uses bottled shower gel, which is not canned, and it is directly replaced after use. If you need to replace it, it is recommended to call the front desk directly. Thank you for your suggestions and feedback. Welcome to visit us next time. I wish you a happy life!
Rohit Singh (@taste._.r0hit_hk)
Superior Room (2 beds)
Stayed in Jul 2023
Friends
11 review
2.2/5
Posted on Sep 15, 2023
I liked the hotel, but unfortunately it's a bit far away. the room was pretty good and it came with a basic free breakfast (honestly, i would rather eat outside, but it's fine for free food).
Response from Property: Dear guests, how do you do? Thank you for choosing the Pinghu Central Metro Station in Vienna. I'm sorry to bring you a bad check-in experience. first of all, we sincerely apologize to you. This store is a ten-year-old shop, leaving some traces of years. At the beginning, there was no restaurant. For your stay experience, breakfast is an outsourced breakfast of the famous Yonghe King Breakfast Restaurant. We will also make some improvements and improvements in the later stage. Make full preparations for our next meeting, and look forward to your next visit
Ajit
Superior Room (2 beds)
Stayed in May 2023
Business travellers
8 review
3.5/5
Posted on Jul 15, 2023
Appeared a very old property, asked for plates so I can have my meals, they didn’t have, didn’t have some sugar sachets too, pretty much managed to stay, will probably not book it again. Had booked it only because it was close to the place where I had the business meeting . It looked nice in the pictures though.
Response from Property: To the guests. Hello! Thank you very much for your support to the hotel. We are still a little disappointed that we have not received all 5 points of praise. Our shop is a 10-year-old store, which is the first store to start operation. The restaurant was not configured at the beginning. We regret that this stay failed to meet your expectations, and we apologize for the inconvenience caused to you. Once again, we would like to extend our sincere apologies to you for this. In response to your questions, we will continue to improve and innovate our services in the future, and carry out regular inspections of facilities and equipment.
Guest User
Standard Double Room
Stayed in Aug 2023
Couples
7 review
5.0/5
Outstanding
Posted on Aug 6, 2023
Staffs are courteous and very helpful, the hotel is clean and near MTR
Response from Property: Thank you for your affirmation of the Vienna Pinghu Center Subway Station Store! Your satisfaction and comfort is the embodiment of our work value. The thoughtful service hopes to bring you a warm home feeling. I hope you will come to Vienna Hotel often. I believe that you will find more advantages with your discerning eyes.
Guest User
Standard Double Room
Stayed in Jul 2023
Business travellers
3 review
5.0/5
Outstanding
Posted on Aug 3, 2023
no comment
Guest User
Deluxe Double Room
Stayed in Aug 2021
Business travellers
5 review
5.0/5
Outstanding
Posted on Sep 27, 2021
I really have a great time in this hotel, and their services is super good. It’s a beautiful hotel to relax
Kyle Richard
Deluxe Room (2 beds)
Stayed in Sep 2021
Business travellers
11 review
4.0/5
Very Good
Posted on Oct 1, 2021
A old Vienna hotel
Guest User
Superior Room (2 beds)
Stayed in Dec 2023
Other
1 review
5.0/5
Outstanding
Posted on Dec 31, 2023
I came to Shenzhen to take the exam and stayed for 2 consecutive nights. The service provided by Ms. He and Ms. Xiao at the front desk was very good and enthusiastic. Thank you very much.
Original TextTranslated by Google
Response from Property: Dear guest: Hello, thank you for your review! The hotel advocates "careful service". We are carefully discovering opportunities to provide you with services and provide you with a more satisfactory and comfortable rest environment! Your satisfaction is our pursuit! welcome next time.
Guest User
Standard Double Room
Stayed in Oct 2023
Business travellers
5 review
1.2/5
Posted on Oct 30, 2023
The facilities are old, the environment is noisy, the air conditioner is either too hot or too cold, I caught a cold after sleeping for one night, and the breakfast is too casual
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your review of the hotel! We sincerely apologize for not giving you a good accommodation experience during your stay at the hotel. Our store is a 10-year-old store. It is the first store to operate, so it inevitably leaves some traces of the years. There are still some differences from the style of the newly opened Vienna Hotel. We will continue to make some improvements in the future. and promotion. Regarding breakfast, next time you come, you can inform the front desk guys in advance to help you choose other breakfasts. The hotel also has other types of breakfasts, such as eight-treasure porridge, preserved egg and lean meat porridge, and tea eggs. Our hotel has also launched deluxe double rooms, which are relatively large in space and equipped with purifiers and water purifiers. We regret that this stay did not meet your expectations and we apologize for the inconvenience caused to you. We will continue to improve and innovate in future services, and conduct regular inspections of facilities and equipment. We will further improve our service quality in the future. You can also contact the front desk service and we will solve it for you as soon as possible. Looking forward to your next experience!
Guest User
Standard Double Room
Stayed in Oct 2023
Other
31 review
5.0/5
Outstanding
Posted on Oct 22, 2023
The hotel has complete facilities, the room is clean and tidy, it is quiet at night, and I have a good rest. There are various restaurants, supermarkets, markets, and hospitals around, making it suitable for vacations. Thumbs up to the waiters for their quick response and prompt resolution every time. A hotel worth recommending.
Original TextTranslated by Google
Response from Property: Hello dear guests! Thank you for choosing to stay at Vienna Hotel Shenzhen Pinghu Center Subway Station and taking your precious time to leave us a review! Your evaluation is our encouragement and encouragement. Vienna Hotel advocates a healthy sleep lifestyle. We have a fresh and comfortable environment; sincere and loving service. Especially sleeping on a high-quality bed will allow you to relax your body and mind and have a pleasant experience. Thank you again for your affirmation of the hotel. We sincerely hope that you will come again next time.
Guest User
Deluxe Double Room
Stayed in Apr 2024
Business travellers
4 review
5.0/5
Outstanding
Posted on Apr 29, 2024
The room is clean and hygienic, the cleaning staff is friendly, and the front desk staff is kind and respectful. The takeaway can be delivered directly to the door of the room, so there is no need to go to the first floor to get the meal. I will book this hotel next time.
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you very much for your stay and appreciation! It's a pleasure to bring you a wonderful time during your trip. Your appreciation is a great encouragement to the hotel and the driving force for our progress. We will continue to maintain our enthusiasm and strive to make every guest feel at home. We eagerly look forward to your visit again! Welcome to come back and experience it again, and wish you a happy life!
Guest User
Standard Double Room
Stayed in Mar 2024
Business travellers
2 review
5.0/5
Outstanding
Posted on Mar 12, 2024
The location of the hotel is very convenient. It is very close to the train station and subway station. The environment is very good and clean. Although it is on the side of the road, it is not noisy and the comfort is good. The front desk is very welcoming and can answer any questions you have. I will continue to consider Vienna next time I travel👍
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you for your 5-point review! Every city always has reasons for people to miss it, every season has scenery that we can’t leave behind, and every hotel has its sweet and warm memories. I hope that Vienna Hotel Shenzhen Pinghu Center Subway Station Branch will be in your memories. The sweetest and most unique one! Come back to Vienna Hotel Shenzhen Pinghu Center Metro Station Branch often. I wish you well!
Guest User
Standard Double Room
Stayed in Feb 2024
Solo travellers
8 review
5.0/5
Outstanding
Posted on Feb 29, 2024
It was my first time to stay in a hotel in Shenzhen. The handsome guy and the girl at the front desk were very helpful. Seeing that I had a lot of luggage, they enthusiastically came over to help me move my luggage. It was really great, and I was able to go out the next day. It's also very close to the subway station. It's a really nice hotel.
Original TextTranslated by Google
Response from Property: Dear guest: I am very glad that you had a wonderful holiday with your friends at the hotel. Your review is an affirmation and encouragement for our best service. We still have many promotions, please continue to pay attention to us and welcome you to visit again!
Guest User
Deluxe Double Room
Stayed in Aug 2023
Business travellers
6 review
5.0/5
Outstanding
Posted on Sep 1, 2023
The room facilities are very clean, the bedding is neatly arranged, and the floor is also very clean. It's very bright after opening the window. The TV can be used to project the screen very well. The overall feeling is very good.
Original TextTranslated by Google
Response from Property: Dear guest, the hotel would like to thank you very much for your recognition of our store! Beautiful things always make people linger. I hope you can share this beauty with your relatives and friends. At the same time, I also hope that you can continue to pay attention to the Vienna Pinghu Center Metro Store. We will continue to bring you more surprises. Make an appoin**ent next time!
Guest User
Standard Double Room
Stayed in Jan 2024
Family
1 review
4.2/5
Very Good
Posted on Jan 25, 2024
The service attitude of the hotel is good, the room is clean, the bedding and towels are very clean. The breakfast is also good, especially the hot water. Overall, I think the price is cheap and I will stay here again in the future.
Original TextTranslated by Google
Response from Property: Dear guest: Hello, thank you for your review! The hotel advocates "careful service". We are carefully discovering opportunities to provide you with services and provide you with a more satisfactory and comfortable rest environment! Your satisfaction is our pursuit! welcome next time