Family-friendly Hotels in Shenyang

Very satisfied, the service in every aspect is very good, especially our room attendant is very nice, a very pleasant experience By the way, the cookies are also delicious! It would be better if there were slippers at the bathroom door. I don't know if we didn't find them

Customer service was great. Well equipped with modern facilities such as washing machine with dryer, kitchen and fridge. Room was clean and WiFi was strong.

The location is very convenient, near Shenyang Railway Station and near the pedestrian street. The staff can speak English and they are very welcoming! The room basically has got everything that you might need inside and it’s also very clean! I enjoyed my stay at this hotel and will come back for sure 👍🏼

Great experience; appreciate the warm hospitality from everyone, from concierge to front office, housekeeping to restaurant and lounge. Also loved the stunning bird’s eye view of Shenyang and the cozy night view in the evening!! Only one slight disappointment: the hotel doesn’t have any international sockets (albeit being an international brand - not sure if that’s the norm in China though). Plus-point was when the call centre staff took the initiative to send their concierge member to buy an adapter for me when I called them and was told that they didn’t have any adapters available in the hotel at that point in time to lend me. Really appreciated the initiative. Though the concierge member brought the wrong type of adapter (China to UK instead UK to China - thought that should be at least commonsensical for someone working in an international brand); and he was slightly unpleasant to deal with when he demanded for payment for the adaptor even though the wrong type was bought. He was also hesitant to escalate the issue to the duty manager at first until I really insisted. Duty manager resolved the issue seamlessly, took the initiative to bring one from their office and sent all the way to my room - again appreciate it. Overall, great environment and professional but warm hospitality. All other concierge members were also extremely helpful! Jacky also took initiative to send me a GPS location of the nearby police post when I needed to settle some documents there.

Great stay. Bessie took her time out of her day to help me with all of my problems and assured me that I could ask her about any problems I might encounter. Will definitely choose Jen Shenyang for my next stay in the city.

I chose this hotel for the convenience of parking during my self-driving trip. It was a great value choice. Parking at the hotel is convenient. You can walk to the Forbidden City and the Marshal's Mansion in just ten minutes. You can also visit Zhongjie at any time. The night view is beautiful. The hotel staff are warm and thoughtful, and the room is clean and tidy. I will choose Atour next time I come to Shenyang.

This time we mainly went on a family trip. We chose many hotels online beforehand and finally chose this one. I am very satisfied with my stay at Shangri-La Hotel this time. First of all, the car turned back due to unfamiliar road conditions. The security guard at the door showed me the way very enthusiastically, which made me feel very warm. After checking in, we saw that we had children and upgraded our room for free. In particular, manager Pengpeng was very warm and thoughtful, and even gave me a small gift when leaving the store. The hotel's facilities are still satisfactory, and the service makes me feel at home. I will definitely stay there next time and strongly recommend it to my friends.

I booked a package with the hotel and the zoo's ice and snow package, which was very cost-effective. When I extended my stay, the beautiful lady at the front desk tried her best to meet my request after learning that my child was having a birthday today. The lobby manager of the hotel also carefully arranged the room for the birthday child and introduced the attractions around the hotel that are worth visiting. The facilities and equipment around the hotel are also very complete, and the one-stop experience is very good. The transportation near the hotel is also very convenient. In short, it is worth recommending.

The hotel architecture is absolutely beautiful. Anywhere I walk within the hotel is spacious, modern and really just gorgeous. I definitely wished I could have stayed longer - the bed and bathtub themselves were beyond cozy. The swimming pool is crystal blue, open all year round, and kept at 28 celcius. Daily kitchen is located on the top floor with, again, beautiful architect and window views. Hospitality of the staff was well beyond also. As soon as I arrived at the hotel, the attendant lead me out of my taxi and insisted on carrying my bags, while more attendants kept opening doors for me and leading me to the front desk and then to my room. They explained everything while in my room too. The front desk lady offered me late check out right upon request. And the friendly waitress in the daily kitchen stayed within my presence just so she could be attentive to all my needs. I truly have never felt so welcomed in a hotel before.

It was my first time to stay at the Haiyun Jinjiang Hotel when I took the elderly and children out for fun on May Day. The experience was very nice~~ As the May Day was approaching, I received a confirmation call from Yuanyuan, who sent me a lot of inquiries about Shenyang, and the requirements were very accurate. It was arranged, and I was given a small gift when I checked out. I liked it very much. When I couldn't find the TV remote control at night, I called Manager Han and immediately came to help us find the remote control. The cleaning aunt was also very enthusiastic and sent us the child's remote control. slippers. The breakfast is also quite rich, and the water temperature of the swimming pool is also very suitable for children to play. I especially like the hotel's toiletry packaging, which is hygienic and easy to use! ! ! The only disappoin**ent was that the buffet hot pot meal we had at night was a very poor experience, and the attitude of the kebab chef was not very good either. . It was also said that no one came to the many reserved seats, so we were asked to sit in the seats indicated by the lights. . Have some sushi. . Anyway, I spent my own money to have an embarrassing dinner. . All other services are very satisfactory!