Anonymous User
April 12, 2024
I think Kaiyuan is a very big brand, and I have stayed there quite a few times. When I checked in yesterday, I went out to eat and it was raining outside. When I went out, I left my room card in the room and fruit in the room, so I opened it. The air conditioning was on, so I went to the front desk to borrow an umbrella. The lady at the front desk asked me to press the room card. I said the room card was in the room, and then she said they would either press the room card or charge a deposit. OK, I understand you. Then you opened your mouth and said umbrella. If I lose it, you will have to pay for it yourself. I want to say, how did you know that I would lose it? You can tell fortunes, or what? I told you that the room card is in the room, okay, you can give me a replacement card. Okay, okay, the front desk started saying, yes, yes, yes, everything I said is right, what kind of attitude do you have. Okay, let’s not talk about this anymore. Today is our birthday, so I ordered a cake, bought an ice pack, and an insulated bag. I asked the front desk of Sanjie to put it in the refrigerator for me, but you didn’t put it in the refrigerator for me. I asked the delivery boy to bring it to me and put it directly at the door of my room. Could it be that everything the guests said was nonsense? Is this how a high-end brand hotel serves its guests? Is it possible that we spend money to make ourselves angry? Well, it was a good birthday, just like this, I got angry twice. After I got it, I took it out and looked at it, and it turned out like this. In such a big hotel, I still ask you to use your refrigerator. Let’s talk about the room. The smart voice in it was disconnected and the call was not working well. I only give you one piece of toothpaste for my stay. Such a small amount of toothpaste is given to you. Do you use enough? I will never stay here again. I really thank Kaiyuan for teaching me a lesson.
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