JI-Hotel Shanghai people's Square Beijing West Road Store

Deng Wenwen and Zhang Yuancao's service is first-rate. Recommended to come again.

The hotel is very nice, a few hundred meters walk to the Natural History Museum, very close! Excellent value for money! I’ll definitely book it next time!

The service was extremely warm and attentive, and the entire stay was extremely comfortable. An excellent experience at home. I will come to this store again if I have the chance.

Near the subway entrance, the location is excellent, a good choice for business travelers!

The most dissatisfied room is that it is too small. If you have requirements for space, you should try another hotel. It can't be turned around at all. It's fine for one person. We can't take care of our children at all and can only stay in bed. The price is not cheap. But the front desk is still very responsible. People from outside can't just go in. The only advantage is that it is close to the Shanghai Natural History Museum. How close it is? It takes less than 10 minutes to walk. There is a shopping mall next to the Natural History Museum where you can go to eat. There is no need to close the museum. It’s basically all there. The environment is also good. The hotel is a 20-minute walk from Beijing West Road Subway.

The room is clean and tidy, and the service staff is very friendly! Because I am traveling with my children, the location of the hotel is also convenient. I have scheduled a trip to take my children to visit the Museum of Natural History in the morning and return to Beijing by high-speed train at 3pm. I searched online and found that the All Seasons Hotel in this location is very close to the hotel on foot. Across the road from the outskirts of the sculpture park, it only takes seven or eight minutes to walk with children, which is very convenient. We asked the front desk clerk in advance that we planned to check out after visiting the museum. It might be past 12 o'clock. The front desk thoughtfully said that we could delay check-out until 2 o'clock and reminded us that if we return to the hotel after 12 o'clock, we should go there. Please swipe the room card at the front desk, otherwise the door will not open! Very satisfied with my stay! My friend's clothes were stained with oil. I washed them by hand but didn't dry them in the room. I called the front desk and asked if they could help with the clothes. The front desk immediately said that they could help dry the clothes and immediately sent someone to pick them up. I reminded them if they had been washed. Let’s deal with the stains together! Then after a while, a robot will come to pick up the clothes and take them to be washed and dried, and it’s a free service! Special 👍! I will choose here next time and recommend it to my friends! This is the first time I have brought my children to Shanghai to play. Overall, I feel very satisfied. The hotel we stayed in and the service we received made us very satisfied and happy! On the way back to Beijing, Shanghai, see you next time!

I wanted to settle the matter but the hotel really doesn't care about its customers. Injured in the hotel bathroom because the bathroom glass door opened inwards. You can look at the bathroom door of your own home or some hotels. Standing in the bathroom, it should be pushed from the inside out. This house opens inward. The key is that it doesn't matter if it opens inward. There is no protective ***** on the glass under the bathroom door, it is all frosted glass and has not been polished. , it only takes a minute to scratch your feet. The hotel said they have never had such a situation, so is it because I bumped my foot? When I got out of the shower on the night of the accident, I asked a male engineer to go upstairs and bring me a band-aid. To be honest, I was bleeding so much that the entire bathroom was red. I reluctantly asked a little girl to help me with everything. Since the accident, the store manager has not shown up because of the weekend, and he has not made a single phone call. Maybe I don’t have to worry about such big things if I have weekends off. When you ask the hotel for compensation, the hotel’s reason is that we will help you apply for insurance, and our hotel can’t pay a penny. After that, I complained to the 4008 phone number and said they would respond within 24 hours. Haha, there has been no reply since then and they ignored me and refused to solve the problem. The picture is not shown here as it is too bloody to avoid causing discomfort.

A front desk staff member (male) swiped my card to enter the room while I was resting in the room after checking in. I went to have breakfast in the morning and was told that breakfast was not provided in this room. I clearly brought a breakfast when I made the reservation.

The hotel room is very clean, the service attitude is very good, and the complimentary breakfast is rich and delicious. The children especially like it. It is a very good hotel experience. I will give it a priority next time I go to Shanghai! ✌