Grace Collection Hotel

Grace Collection Hotel Reviews

Grace Collection Hotel

No.1526 Wangyuan Road, Shanghai, ChinaView Hotel Details
Grace Collection Hotel
Grace Collection HotelGrace Collection HotelGrace Collection Hotel
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Grace Collection Hotel Guest Reviews

4.6/5
Great
489 review
Verified reviews
Location4.7
Amenities4.6
Service4.7
Cleanliness4.6
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All Reviews(489)
Positive reviews(472)
Reviews with photos/video(176)
Friendly front desk staff(122)
Delicious breakfast(92)
Large rooms(64)
Many amenities(48)
Quiet & comfortable(38)
Convenient parking(28)
Perfect for business trips(25)
Tasty restaurant(10)
Negative reviews(17)
Guest User
Business Double Room
Stayed in Mar 2023
Business travellers
5 review
2.5/5
Posted on Apr 1, 2023
Food cuisine could be improved f for breakfast
KPANTCHA LOUIS-MARTIN
Cozy Queen Room
Stayed in Jun 2023
Business travellers
21 review
4.2/5
Very Good
Posted on Jul 1, 2023
Good for business travelers
Response from Property: Even if it's not 5 points, thank you for your review! I don't know if we didn't do it well enough or if you accidentally missed a few clicks. We feel deeply guilty and have also sounded an alarm for us, reminding ourselves to learn from our strengths and make up for our weaknesses. We look forward to your 5-point positive review at that time!
Jespa
Cozy Queen Room
Stayed in Dec 2023
Solo travellers
15 review
5.0/5
Outstanding
Posted on Dec 31, 2023
Great staff
Haiyixia
Cozy 2-bed Room
Stayed in May 2024
Family
4 review
5.0/5
Outstanding
Posted on May 12, 2024
The room is big and parking is convenient. I recommend everyone to stay here. The service provided by the front desk lady is also very enthusiastic❤️. She also gave a small gift. Like it👍 Like it👍
Original TextTranslated by Google
Response from Property: Dear guest, hello! Thank you for your good evaluation of us~ We always believe that good reputation must be recommended by the most sincere satisfaction of guests. We will definitely stick to our beliefs in the pursuit of excellence and work hard to create beauty! We always believe that good reputation must be recommended by the most sincere satisfaction of guests. At the same time, we are also honored to provide you with high-quality services. We hope that you will choose our hotel again whether it is a business trip or a home trip. Your satisfaction is our little happiness. Thank you for stopping here to rest. I am moved and grateful. Grace Hotel looks forward to you and your family and friends coming again!
Guest User
Cozy 2-bed Room
Stayed in May 2024
Couples
2 review
5.0/5
Outstanding
Posted on May 3, 2024
This hotel has complete facilities. During my stay, the room was clean and comfortable. The breakfast was also great, with a variety of delicious food. I can also enjoy some free services, including a gym and a self-service laundry room. The hotel staff are very friendly and always greet me with a smile. Thank you again for the warm service of the hotel staff!
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your review. I can feel your recognition and love for us from your words. It is really a spring breeze! I can't wait to share your feedback with other friends. Your praise is the greatest motivation for us to move forward. Xiao Si will strive to grow in criticism and praise. I believe that you will see a different Grace Hotel next time you come!
Guest User
Business Double Room
Stayed in May 2024
Couples
3 review
5.0/5
Outstanding
Posted on May 3, 2024
The room is very nice, the breakfast is rich, and the service attitude of the front desk lady is very enthusiastic
Original TextTranslated by Google
Response from Property: Thank you very much for your affirmation. The good service is because there are guests like you who pay attention to us at any time, so that we can serve you better. It is the responsibility of all of us to provide a comfortable, superior environment and service for every guest staying in the Grace Hotel. We are committed to providing you with a cordial and thoughtful stay experience. At Berman, we believe that guests are neighbors, so we are particularly concerned about everything during your stay. Here, we will, as always, welcome you again with a cordial smile~~
Guest User
Business Room (2 beds)
Stayed in May 2024
Family
4 review
4.0/5
Very Good
Posted on Jun 1, 2024
The room is spacious and bright, with windows, and is relatively quiet. There is also a parking lot. The breakfast is very rich, including porridge, noodles, wontons, rice noodles, etc., as well as fruits. There is also a gym, which is relatively soundproof. The location is a bit remote, and there are no supermarkets or restaurants around, which is a bit inconvenient. Other things are generally OK, and the service is good in all aspects.
Original TextTranslated by Google
Response from Property: Dear guest: Thank you for choosing Grace Hotel and giving such a good review! But it is a pity that I did not get your five-point review. Xiao Si is a little sad~~ But it doesn't matter. Xiao Si knows that there is still a lot of room for improvement. Xiao Si must work harder and strive to provide efficient and high-quality services to every guest who comes to Berman, so that you can feel the tradition and comfort that is different from other hotels. Thank you for your encouragement and love for us, and thank you for liking Xiao Si. It has always been Xiao Si's pursuit to find people who like us and serve those who like us. I look forward to seeing you next time.
Guest User
Deluxe Double Room
Stayed in Apr 2024
Business travellers
4 review
5.0/5
Outstanding
Posted on May 1, 2024
The room is big and clean. The breakfast is quite rich. The front desk service is very good. The price-performance ratio is really high in Shanghai.
Original TextTranslated by Google
Response from Property: Dear, we are delighted to see your comments. Service and hygiene have always been what we have been working hard on. We hope that every guest who stays in our hotel can feel at home. Bringing you a little warmth during your journey is our greatest pursuit and goal. We are looking forward to meeting you again! (*^__^*) Hehehe...
Guest User
Cozy Queen Room
Stayed in Apr 2024
Business travellers
3 review
5.0/5
Outstanding
Posted on Apr 27, 2024
The room is tidy Facilities: clean Environment: elegant Service: in place and very considerate, and there are snack gift packs
Original TextTranslated by Google
Response from Property: Dear guest, hello! Thank you for your good evaluation of us~ We always believe that good reputation must be recommended by the most sincere satisfaction of guests. We will definitely stick to our beliefs in the pursuit of excellence and work hard to create beauty! We always believe that good reputation must be recommended by the most sincere satisfaction of guests. At the same time, we are also honored to provide you with high-quality services. We hope that you will choose our hotel again whether it is a business trip or a home trip. Your satisfaction is our little happiness. Thank you for stopping here to rest. I am moved and grateful. Grace Hotel looks forward to you and your family and friends coming again!
Guest User
Cozy 2-bed Room
Stayed in Apr 2024
Business travellers
4 review
5.0/5
Outstanding
Posted on Apr 26, 2024
The room is very good, the front desk service is very good, Facilities: very clean, Environment: very quiet, Service: very good, I recommend everyone to stay
Original TextTranslated by Google
Response from Property: Dear, we are delighted to see your comments. Service and hygiene have always been what we have been working hard on. We hope that every guest who stays in our hotel can feel at home. Bringing you a little warmth during your journey is our greatest pursuit and goal. We are looking forward to meeting you again! (*^__^*) Hehehe...
Anonymous User
Business Double Room
Stayed in Apr 2024
Business travellers
53 review
5.0/5
Outstanding
Posted on Apr 26, 2024
The front desk ladies are warm and considerate, and the environment is clean and tidy. I support and like it as always!
Original TextTranslated by Google
Response from Property: Dear customer, I am really touched to see your serious review of Grace. Grace has always believed that gold and silver cups are not as good as the reputation of guests. We are very honored that our hardware and services can bring you a very good and intimate feeling. Thank you again for your recognition and support. We will work harder and strive to do better. The development of Grace is inseparable from your long-term attention and support. We sincerely look forward to your visit again!
Yuli
Cozy Queen Room
Stayed in Apr 2024
Business travellers
4 review
5.0/5
Outstanding
Posted on Apr 24, 2024
First time choosing this hotel Very satisfied The hotel service is very proactive The late flight arrived at midnight, and the front desk was also very attentive The lobby is grand The room is also very large, larger than the hotels I have used in the past business trip standards The room is also clean and hygienic Because the late flight arrived, we were also given snacks The overall service is great I will continue to choose Recommend
Original TextTranslated by Google
Response from Property: Dear, we are delighted to see your comments. Service and hygiene have always been what we have been working hard on. We hope that every guest who stays in our hotel can feel at home. Bringing you a little warmth during your journey is our greatest pursuit and goal. We are looking forward to meeting you again! (*^__^*) Hehehe...
Guest User
Business Room (2 beds)
Stayed in Apr 2024
Business travellers
18 review
5.0/5
Outstanding
Posted on Apr 24, 2024
The hotel is very good for business trips. The standard room is very large and clean. The front desk staff is very enthusiastic. It is a very cost-effective hotel. Five stars 👍🏻
Original TextTranslated by Google
Response from Property: Dear, we are delighted to see your comments. Service and hygiene have always been what we have been working hard on. We hope that every guest who stays in our hotel can feel at home. Bringing you a little warmth during your journey is our greatest pursuit and goal. We are looking forward to meeting you again! (*^__^*) Hehehe...
Guest User
Cozy Queen Room
Stayed in Apr 2024
Business travellers
1 review
5.0/5
Outstanding
Posted on Apr 18, 2024
The room is clean and tidy, the customer service in the lobby is particularly warm and thoughtful, the room is soundproofed, and the breakfast is richer than expected. I am satisfied 👍
Original TextTranslated by Google
Response from Property: Dear, we are delighted to see your comments. Service and hygiene have always been what we have been working hard on. We hope that every guest who stays in our hotel can feel at home. Bringing you a little warmth during your journey is our greatest pursuit and goal. We are looking forward to meeting you again! (*^__^*) Hehehe...
Anonymous User
Cozy Queen Room
Stayed in Apr 2024
Friends
2 review
5.0/5
Outstanding
Posted on Apr 12, 2024
The lady at the front desk upgraded the room type for free. The hotel lobby is spacious and bright, the room is large, the bathroom is clean and tidy, the room is warm and comfortable, the facilities are very new, parking is convenient, and the staff is warm and service-oriented.
Original TextTranslated by Google
Response from Property: Dear guest, hello! Thank you for your good evaluation of us~ We always believe that good reputation must be recommended by the most sincere satisfaction of guests. We will definitely stick to our beliefs in the pursuit of excellence and work hard to create beauty! We always believe that good reputation must be recommended by the most sincere satisfaction of guests. At the same time, we are also honored to provide you with high-quality services. We hope that you will choose our hotel again whether it is a business trip or a home trip. Your satisfaction is our little happiness. Thank you for stopping here to rest. I am moved and grateful. Grace Hotel looks forward to you and your family and friends coming again!