5 Star Hotels in Shah Alam

Reception and other hotel staff were very friendly and helpful. Was being told that my room was being upgrade to Executive Club room which bring my family a lot of surprise and joyfulness. Room was spacious and bathtub was superb. Swimming pool is fantastic, my daughter love it very much. Buffet breakfast was good but still has room to improve. Overall i would recommend to have a short staycation here.

The hotel is good for families going to the theme park . Unfortunately it was raining season in Sep so we did not get to enjoy much of the rides as it was raining everyday in the late afternoon and night. Only our last night the rain stop.Location is good next to the hotel is the mall and great for families too but there is not any shelter walkway yo mall. Hope the hotel can feed back to Mayor of the town council to build a covered walk way. The breakfast was good too and we enjoyed. Will recommend to friends and family who dont wish to go Genting for theme park and waterpark. As for the room it was nice and the view we got was nice too Tq for the cake as we also celebrate my niece B’day when we were they. Will definately come again next year.

The hotel room was clean, nice and spacious. Everything is good, unfortunately is outdoor car park but is free and park at your own risk. During this rainy season, is quite headache and Hotel didn't provide services with the help of that, while we arrived have no any attendant provide any service. They're kept standing there and welcome arriving 😅 Love the swimming pool and the environment, but hope the management can enhanced the cleanliness of the swimming pool.

Disappointing Experience at Mardhiyyah Hotel I recently stayed at Mardhiyyah Hotel Shah Alam, and unfortunately, I was left quite disappointed with my experience. Upon checking in, I found a tin of Coke left on the table in my room. When I called housekeeping, they simply came and took it away without even apologizing or offering to change the room. Having worked in hospitality myself, I know this is not acceptable service. Additionally, our room did not include breakfast, so we paid RM50 per person. However, the breakfast service was subpar. Despite there not being many guests at the time, it took more than half an hour to refill the nasi lemak, and other food items weren’t topped up at all. I felt like I was paying RM50 for very little in return. When I approached a waitress (middle-aged, free hair, wearing glasses) to inquire about the delays, she completely ignored me. After I mentioned that I had paid RM50, she continued to disregard me and instead talked to the other waitstaff, who all stared at me. It was a truly frustrating and unprofessional experience. I believe the general manager of Mardhiyyah Hotel needs to review staff training, especially in customer service, and ensure that food replenishment is timely. This experience was not up to the standard I expected, and I hope the management addresses these issues. Here are some pictures of the Coke in the room and the empty trays during breakfast.

Whether you're working remote or traveling with family, 5 Bed 6 Bath in Shah Alam is a great choice for accommodation when visiting Shah Alam. From here, guests can make the most of all that the lively city has to offer.With its convenient location, the property offers easy access to Selangor’s must-see destinations.

We had a nice stay in the hotel, but i think they need to have more people at the receptionist/check in counter as the que is quite long during peak hours. Breakfast was good but too crowded during peak hours. Overall its a nice stay.

1-Night Staycation at Mercure Kuala Lumpur Glenmarie Recently did a last-minute staycation with my husband to celebrate his birthday, and we decided to go just outside KL. Here's a quick review: Check-in time: 3pm. Check-out time: 12noon. RM100 deposit required at check-in. Free parking (just validate your Touch ‘n Go card whenever you exit). Room was clean, with a comfy double bed (1.5m wide) and sofa bed. Separate toilet and shower area, and if you need amenities like a toothbrush, just call the staff. Has a connecting room option. Limited TV channels, but the quality’s clear. In-room dining menu is on a TV channel!. We skipped breakfast to sleep in and recharge before picking up the kids. Definitely a relaxing spot for a quick getaway!

- **Cleanliness (4/5)**: The hotel maintains a good standard of cleanliness, with rooms and common areas being kept tidy and presentable. - **Location (3/5)**: The location is average, possibly not as convenient for accessing certain attractions or public transportation as one would like, but it serves its purpose for travelers staying in Shah Alam. - **Service (4/5)**: The service provided by the staff is commendable. They are likely friendly and helpful, making the stay pleasant for guests. - **Amenities (4/5)**: The amenities available are sufficient and well-maintained, contributing to an overall comfortable experience, though there might be some room for improvement in variety or accessibility. Overall, it’s a good option for solo travelers seeking a clean, comfortable hotel with helpful service, though the location could be more favorable.

I recently stayed at the Acappella Suite Hotel in Shah Alam, and I was thoroughly impressed by the spaciousness and comfort of the rooms. The suite I stayed in was incredibly roomy, featuring a well-equipped living room, dining area, and a fully furnished kitchenette. The size of the room was perfect for both solo travelers and business trips, providing ample space to relax and unwind after a long day. The location of the hotel is another highlight. Situated conveniently near the NKVE and ELITE Highway, it offers easy access to various parts of Shah Alam and beyond. The hotel's proximity to major roads makes it an ideal choice for both leisure and business travelers. Overall, the Acappella Suite Hotel offers a fantastic blend of spacious accommodations, excellent location, and top-notch amenities. I highly recommend it for anyone looking for a comfortable and stress-free stay in Shah Alam.

I checked in yesterday and they have a problem with internet for the whole day so i am unable to done my work. And for today they only replaced one towel in my room. I called to the reception staff asking for towel, she said okay. After 5 minutes, a guy from reception give a call and mention they don’t have stock for the towel!! How can it be?? I called back to the reception, a lady pick up my call and she said okay she will send it up. Thanks to her. So the question here, what is happening with that guy actually??? 1st there is no internet connection on the first day, lucky the second day it back to normal. 2nd you guys didn’t replace two towel in the room, 3rd you mention that you dont have enough stock for towel while you only gave me one towel?? And that lady manage to provide me the towel. Please bring your own towel if you wanna stay here. Overall facilities is okay. The lobby is nice and clean. Just need enough training for the certain staff here. Treat your guest with fairway and we will comeback.