Anonymous User
November 21, 2023
It was my first time staying in an apartment type room, so I had a hard time checking in. The location is as shown on the map, but the hotel name (apartment name) is not prominently displayed, so it is difficult to find.
This is a building that houses a 7-Eleven and a CU convenience store. When I arrived, the building manager was on the first floor, but I didn't know anything about it, so I checked in as follows.
I called the hotel and asked them to tell me the room number and password for the room key, but they were speaking in English and my English wasn't very good, so when I was having a hard time, they came to the 10th floor. I was asked to give it to you.
When I went to the 10th floor, the owner I called came to me. I was shown the location of the room and the key password.
I was a little worried about security because all they had to do was confirm my name.
The flow was helped by other people's reviews.
It would be helpful if you could describe the process after making a reservation. If possible, it would be a good idea to receive room information from the hotel via email.
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