Customer

This hotel is idea for a few days rest from overseas travel back with shuttle service and can call for early check in before 3pm. Rooms are adequate for the price and front desk staff is customer friendly. I will stay here every time when I leave for overseas or return.

Excellent customer service, easy check in and check out. Close to Southcenter shopping Mall, not too far from SeaTac Airport and transit. As far as cleanliness it was clean and tidy when I checked in. Though it would be nice to have a microwave to warm food and coffee. Otherwise it's a decent place to stay on a budget!

Everything overall was good. There was easy parking close to my room, the staff were nice and answered our questions and the room was clean when we got there. The only problems I encountered was the shower not working properly(the water would not get hot, it stayed room temperature), sink gets clogged very easily(only had water go down the sink nothing chunky), ice machine was out of order the whole trip, and the plugs are very loose and none of our plugs for chargers would stay on.

Liked: Close proximity to airport Disliked: Dirty and stained bed sheets and towels; staff not so friendly or welcoming; bed was hard and my back started aching after 3rd night; building was old and dilapidated; room smelled terrible; sink didn’t have hot water; no microwave/mini fridge in room. Felt like a prison cell.

I fr couldn’t sleep there when i went inside it wasn’t clean and i had to sleep on my car because the room are just not good place for me to stay safe plus the door from the hotel they don’t close it stay open so anyone can come in