Jozankei Tsuruga Resort Spa Mori No Uta Reviews

The staff are very nice and helpful. They can speak good English and that helps us a lot. We only spent a night at the hotel and had to leave at 6am in the morning for the airport. The hotel was very considerate and very kind to allow us to substitute the lunch buffet for the breakfast buffet which otherwise we would miss. The hotel was on the mountain and the cottage was nicely decorated. We spent a very romantic night in the snowy weather enjoying the cozy onsen. The food at the dinner buffet was very delicious and in a great variety. We are thinking about returning for a longer stay.

Beautiful hotel not too far from the main onsen street. However, this provides a secluded environment for the hotel to feel very resort like. Decoration and design was classy and top notch. Onsen was good with multiple indoor pools and 2 outdoor pools. Buffet food choice and quality was top notch for both lunch and breakfast.

Buffet was average, stayed in the cottage private onsen room, furniture outdated, slipper terrible, not worth the money

Excellent onsen n near the town . Staff was very friendly n budget was good. Buffet dinner n breakfast was amazing

Good hot spa with air and nice sauna, lobby

Fantastic hotel Amazing dinner 😋

very good

After a long time of selection, I finally chose this hotel. The hotel environment and service quality of Heya Hotel are excellent. Breakfast and dinner are buffets, and the ingredients are very fresh. The hot spring pool is public but the environment is very good. It was off-season when I came, so there were not many guests taking a hot spring bath, which was good. Recommended! 👍👍👍

Feel the warm welcome from hotel staff The dessert chocolate at the buffet was delicious, crispy and rich in flavor, but the salmon roe pickle at breakfast was extremely salty and sticky, which was not delicious. The rest was okay.

A very good hotel with thoughtful service. For shuttle bus pick-up, please contact the hotel or Ctrip customer service in advance to make an appointment for pick-up. The shuttle bus will take you to Makomanai Station. The front desk clerk, Ms. Yokouchi Norika, patiently answered questions. She is an enthusiastic and excellent waiter. The hotel room is clean and hygienic, with beautiful scenery outside the window. It is comfortable to stay. The breakfast included in the booking is Japanese breakfast, and the dinner buffet is rich and varied and worth tasting. The outdoor hot spring has beautiful autumn colors. It is worth recommending! !

The room is quite big. For Japan, the dinner buffet is full of wagyu beef. In addition to the hotel price being a bit expensive, there are not many hot spring pools. You need to change your shoes when you go out of the room, and the traditional big key is used to open the door.

I am very satisfied with the service and food hygiene, especially the evening buffet, which is great value for money.

The hotel service is attentive and in place. The staff is polite and willing to help. Although there are not many types of food in the hotel buffet, it tastes very good, the fish is especially good, and the food is replenished quickly. The hot spring bathing environment is very good and a comfortable experience.

A family of three had a leisurely trip. Jozankei felt like a vacation. There were few people, it was quiet, and the greenery was all around. It was worth the trip to soak in the hot springs. Hokkaido is a great place to escape the summer heat.