Anonymous User
December 11, 2023
I have never stayed in such a disgusting hotel, and I will do so as soon as I can. The service attitude at the front desk really feels like the hotel is about to close down every moment. I stayed in a hotel with a friend and traveled separately. I wanted to get a spare room card for convenience. The front desk emphasized that the spare room card must be returned, otherwise money will be deducted. Early in the morning, I wanted the day's mineral water, so I asked the front desk. The front desk emphasized: There are only 2 free bottles of mineral water per room per day, and you will be charged for more. ? ? ? ? Brother, aren’t I asking for free water the next day? ? ? Mineral water costs 50 cents a bottle, and a hotel as big as yours still needs to emphasize this to its guests. The room was very noisy. There were renovations nearby and there was no soundproofing at all. On the last day to check out, the front desk called me while I was still asleep to remind me to check out, and emphasized that there would be a charge for being late. The front desk is so bad, so bad. I have never seen a front desk that digs every penny to this extent. Not only is the service awareness poor, but the service attitude is also poor. The front desk did not understand what you said. We went to ask if we could cancel the order for a certain day. After checking the order, the front desk asked us to go to Ctrip to cancel. After applying on Ctrip, the front desk refused again? ? ? ? Then why don't you just tell me that you can't withdraw when I come to you? ? ? ? Too bad, this hotel is too bad, the front desk really affects my mood, don't stay here. The price is also high, and the surrounding environment is not that good. There are other seaside hotels that are better than this.
Original TextTranslation provided by Google