Hotels with Airport pickup service in Santo Domingo

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I had a wonderful stay, the concierge, Fanyelis and housekeeper Olga did an excellent job of helping my sisters surprise me! I truly appreciated it! Alexis was also great in helping us cross the busy street and even giving walking directions to local places. The pool area was wonderful not huge but great for the space and a lot of seating available.

A stay at Mauad Hotel Boutique places you in the heart of Santo Domingo, within a 5-minute drive of National Museum and Centro Olimpico. This luxury hotel is 2.1 mi (3.3 km) from Columbus Park and 2.3 mi (3.6 km) from National Palace.Take advantage of recreation opportunities including an outdoor pool and a 24-hour fitness center. Additional features at this Colonial hotel include complimentary wireless internet access, concierge services, and a television in a common area.Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge.Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.Make yourself at home in one of the 20 individually decorated guestrooms, featuring minibars and LED televisions. Your pillowtop bed comes with Egyptian cotton sheets. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Bathrooms have showers and complimentary toiletries.

With a stay at Casas del XVI in Santo Domingo (Zona Colonial), you'll be a 1-minute drive from Malecon and 8 minutes from Blue Mall. This luxury hotel is 0.2 mi (0.3 km) from Calle El Conde and 0.2 mi (0.3 km) from The Count's Gate.Pamper yourself with onsite massages or enjoy recreation amenities such as an outdoor pool. Additional amenities at this Colonial hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge).Take advantage of the hotel's room service (during limited hours). Mingle with other guests at the complimentary reception, held daily. Cooked-to-order breakfasts are available daily from 4:00 AM to noon for a fee.Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.Make yourself at home in one of the 20 air-conditioned rooms featuring iPod docking stations and flat-screen televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms with separate bathtubs and showers feature deep soaking bathtubs and designer toiletries. Conveniences include phones, as well as safes and complimentary weekday newspapers.

I have been staying for long time at the Homewood Suites in Santo Domingo, DR. This an excellent hotel, with extremely good customer service. Their personnel go above and beyond to accommodate you and make your stay enjoyable. I recommend this hotel.

The experience in the restaurant and housekeeping was the best part of my experience at that hotel service was excellent they went above and beyond. However front desk, upper management horrible one of the worst experiences I’ve had in Santo Domingo, Had maintenance issues ask for assistance with these issues and they were put aside asked for upper management to help which was the manager or assistant manager at the hotel he refused to meet with me on seven locations. Had a representative of my company. Tried to meet with him and we had to wait two days and nothing. I have a whole list of problems I experience at this hotel. #1, Problem was, that front desk staff could not make decisions to keep customers happy everything had to go through the manager and the general manager. #2 I stayed at this hotel for eight days. I was celebrating buying a new business in Santa Domingo and my 60th birthday This was the second time I stayed at this hotel. #3 I asked for a management repeatedly, never had the opportunity to meet with the manager at demanding I speak with someone the general manager agreed to meet with me the last day and when she did, I spoke with her about all the problems that I had she said that she would get back with me That was June 18, 2024.. It’s now July 24 and I’m still waiting on the answer. #4 I’ve been in the hospitality industry, for 45 years as a director of engineering over several high end chain hotels I always known hotel so have been one of the best industries that it is in the world service countries in the US and outside of the US and Europe, Kuwait Iraq and Dubai and I never received any kind of treatment like this from upper management….. she never offered me a resolution to the issues that I have experienced for the entire stay. But most of all this is the part that bothered me the most doing check-in everything is in Spanish. It’s not broken down into any other language. I asked the GM, which was a young lady. Why is everything in Spanish? I don’t know how to read Spanish, but I have translators that would read it for me. She told me when she come to America United States of America. Everything is in English and that I should adjust. That is not something that you say to a customer I chose this hotel for location, convenience to my new business and for my future staff that is coming from the US. I would love for the owner of the hotel to respond or explain to me why is key members of his establishment or her establishment treating customers like this?.

Had to change plans when the power went out at our ARBNB and found this place on line and booked it. It was a blessing the power went out as this place was amazing . Small and quiet with clean rooms and a great staff who accommodated our every need from umbrellas to doing our laundry . Only a block off from. the main drag in Colonial district so we could walk everywhere and felt very safe . Will stay here again .

I always love staying at El embajador for the staff. They feel like family, and they all treat you with love and respect. Lucy, the chef on the 7th floor deserves a Michelin star. Years apart from visits she is able to prepare the same delectable dish with the exact unwavering quality of a 5-star establishment. Marty and Yonatan are incredible servers, they will always try to accommodate you with the same love and warmth of family. Carlos Rodriguez the bellhop on the first floor is also great. He is always super friendly and genuine, this is the best staff ever. You will feel like you are staying at your new home.

With a stay at Hotel Casa Aluge, you'll be centrally located in Santo Domingo, a 4-minute walk from Columbus Park and a 3-minute drive from Sambil Santo Domingo. This hotel is 3.2 mi (5.2 km) from Parque Zoológico Nacional and 4.2 mi (6.8 km) from Megacentro Mall.Take in the views from a rooftop terrace and a garden and make use of amenities such as complimentary wireless internet access. Additional amenities at this hotel include concierge services, a television in a common area, and a picnic area.Grab a bite from the snack bar/deli, or stay in and take advantage of the hotel's 24-hour room service. Mingle with other guests at the complimentary reception, held daily. Wrap up your day with a drink at the bar/lounge. A complimentary full breakfast is served daily from 8:30 AM to 10:00 AM.Featured amenities include a business center, express check-in, and express check-out. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).Stay in one of 10 guestrooms featuring plasma televisions. Your Select Comfort bed comes with down comforters. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Conveniences include phones, as well as desks and complimentary bottled water.

I get my reservation though the sales department. The person I deal with is very courteous, 1. I agree with couple of bad reviews here,,,,, Key issues, room outdated and moist smell on rooms and hallways, ( they are trying to fix the issues with dehumidifiers throughout the floor's hallway.... 2. front desk : they have inexperience front desk agents..... ( looks like no customer service skills training is happening at this location.... 3. to give the benefit of the doubt, this location has what is called club members that are not guest of the hotel, but they use the facility's gym, pool, sauna, and amenities from the hotel. so I think this ism the reason why the front desk and some of their staff lacks of just serv. skills. mix of people ...... and locals that visit or are member of the club are the med high class of the country and treat staff like if they are slaves..... so part of the problem lays in that, they try..... talking about the front desk staff....... 4. other staffs, they think they know everything..... one thing that bothers the most is when someone is trying to cover a fault with an excuse that doesn't even make sense.... please don't BS a Bs'r. 5. Rooms: other than having a moist smell, they lack of insulation ( sound proofing) you can hear everything that is going on on the other room, and when I say everything, is EVERYTHING..... my 11 years old asked me if they were killing someone on the other room..... 6. ammeneeties and restaurant staff, very courteous, and pleasant tried to accommodate me as much as they could possible can...... 7. Staff at 8th floor. they have a cigar lounge up there and more of a pleasant view away from most locals that visit the facility...... 8. if you want to have a nice sleep try executive rooms. everything is different.... by the way THIS IS A VERY CHEAP ($$$$$$ WISE) HOTEL.