Estr. Nacional 10 nº 1260, Santa Iria da Azoia, PortugalView Hotel Details
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VIP Executive Santa Iria Hotel Guest Reviews
3.9/5
Good
40 Reviews
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location3.8
Amenities3.8
Service4.0
Cleanliness3.9
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All Reviews(40)
Positive reviews(37)
Reviews with photos/video(3)
Negative reviews(3)
PatGuedes
Standard Room
Stayed in Feb 2024
Couples
9 Reviews
5.0
/5
Outstanding
Posted on Feb 27, 2024
Excelente
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joe
Standard Room
Stayed in Jan 2024
Friends
7 Reviews
5.0
/5
Outstanding
Posted on Jan 17, 2024
Nice clean rooms, helpfully staff, has a swimming pool
No much around… (cafés, restaurants, etc…)
Keep up the good work
Walter
Stayed in Sep 2023
Other
3.0
/5
Posted on Sep 19, 2023
The hotel is located in the industrial area of Lisbon. It was adequately clean. The staff we found were not very friendly and said they were too busy to give assistance when needing help checking in for our flight. When pressured they finally gave us some help.
Breakfast buffet had a good assortment and the breakfast lady manager worked very hard while her 2 assistants were slow and un-engaging. She certainly needed more help.
The dinner staff was extremely slow. It took a long time for them to acknowledge you were there even present though the restaurant area was practically empty. It then took them over a half hour to fix an omlette with fries.
Raygley Martins
Standard Room
Stayed in Aug 2023
Business travellers
1 Reviews
3.7
/5
Posted on Sep 5, 2023
Friendly staff.. great atmosphere
Rebecca
Stayed in Jul 2023
Family
1.0
/5
Posted on Jul 17, 2023
The air conditioning wasn't working in either room on the same floor, so we had to traipse down to reception with all our luggage before they re-allocated us to two new rooms on a different floor.
Switches in all four rooms we had the pleasure of visiting worked intermittently and in fact one of them was hanging off unsafely.
The phone in the bathroom is a rather unique feature.
To add to this rather dated and tired hotel located at what appears to be the edge of an industrial estate, we had to pay twice for our rooms.
These rooms were booked in clerical error, as we needed them 3 weeks previously when we were actually in Lisbon. We booked them the night before and not 24 hours later arrived at the hotel to realise we had somehow unwittingly booked the wrong date!! We had booked non-refundable rooms as we needed them for the next day. The hotel were uncompromising and uncompassionate to the point of being insolent - there would be no refund - we would have to pay again. There was no management available - only junior members of staff. ******* were no help in this matter.
Verified traveler
Stayed in Jul 2023
Other
5.0
/5
Outstanding
Posted on Jul 4, 2023
Great hotel, not best location in terms of seeing the main parts of lisbons or travelling to the beaches but the hotel itself was great
Antonio
Stayed in Jun 2023
Couples
5.0
/5
Outstanding
Posted on Jun 17, 2023
It’s a good place to rest after a long flight. Good breakfast. Nice staff
linda
Stayed in Jun 2023
Other
5.0
/5
Outstanding
Posted on Jun 15, 2023
Very friendly
Daniel
Stayed in May 2023
Other
4.0
/5
Very Good
Posted on May 30, 2023
hotel muito bom, mas cobra 5 euros para emprestar 1 prato e talheres. nunca vi isso em nenhum lugar.
perto do aeroporto
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GIUSEPPE
Stayed in May 2023
Couples
3.0
/5
Posted on May 1, 2023
The only advantage is the proximity to the airport and good value for money. Noisy from air traffic and degraded surroundings.