4 Star Hotels in Santa Cruz

Beware of this location guys …I ordered a room here on Priceline and I paid it , but I was also told to pay again when I got to the counter at this hotel …so I got charged twice …I was told back in March that I’ll get a refund , I’ve been getting the run around since and I still have not gotten a refund ….when I didn’t call for a month they thought I gave up so they told their customer service line that I was refunded on June 15th , but that was a lie …since I kept calling for the refund, they are now admitting that I was not refunded because they are holding my money until they receive their payment from Priceline …so because they have a hard time getting their money from Priceline , they decided to charge me again and keep my money because they think that Priceline won’t want to pay them, and Priceline is refusing to pay them now also, so I am the one who is stuck with two credit card charges when I only stayed one night …I am still trying to get my refund and we are in august now , I am never staying in this hotel again

I have stated at the Hotel Camino Real for many years with 12-14 visits a year. They have always treated me like family and taken care of my requests and needs like no other hotel I have stated at. The staff treats me like family and is friendly and helpful all the time. The Breakfast is excellent and my favorite meal of the day. The Gym is a bit small but complete enough to get in a good after a day's work. The location is excellent with many upscale stores and restaurant within walking distance. Highly Recommended.

TRYP by Wyndham Santa Cruz is a new property located in Equipetrol neighborhood minutes away from Santa Cruz city center. Its ideal location puts the property in one of the most growing areas in the city surrounded by companies and shopping areas. TRYP Santa Cruz offers 32 superior guestrooms that can receive up to 5 guests. Complimentary Tryp Hot Breakfast Buffet is served daily from 7am to 10am and guests can also enjoy the outdoor heated pool fitness center and a rooftop barrestaurant.

The environment and breakfast are good, but some charges are puzzling. Sometimes purified water is free, sometimes a bottle of water costs 20 bolivars, sometimes printing at the front desk is free, sometimes you have to pay. It feels like the staff charges based on their mood.

Stayed here two nights on a fishing trip to the Amazon. Lovely staff at check. Breakfast was very good and staff very friendly. Second night early check was a breeze and lunch and dinner was very good. On departure my diver was running late and they hotel made sure I got a ride to Airport without delay and hassle free. Grounds are nice and love the peacocks. Happening hotel with meetings all over the place. Huge facility out back for weddings and conventions. Even condos part of the hotel. Great place.

The room is a little smaller, but very clean and tidy. You can see the beautiful city view of SANTA CRUZ outdoors. There is a big supermarket next to the hotel and a restaurant next to the supermarket. Shopping and eating are very convenient.

We have been at the Cortez three times, we couldn't even consider going to another hotel. The staff is so friendly and efficient, they make you feel at home. Lovely rooms, a charming patio with an inviting swimming pool and plenty of spaces where one can relax and enjoy.. Wonderful breakfast with a generous variety of fresh fruits. Although there are many good restaurants in the vicinity, it is a good idea to dine right there, great food!

El hotel está perfecto como experiencia, se merece las cinco estrellas, me encanta, habitaciones grandes y super silenciosas, decoración de alto nivel, lindo hotel de negocios más que familiar. Desayuno buffet variado, excelente restaurante. Todo el personal amable y profesional. Solamente tiene dos puntos débiles en mi opinión: 1. La ubicación, el lugar no parece seguro para caminar por las calles aledañas de noche, necesariamente tienes que salir y llegar en Uber, taxi o auto rentado, no hay cafés o restaurantes usables en algunas cuantas cuadras a la redonda. Contra esto no hay nada que el hotel pueda hacer, pero recomiendo tener Uber o InDrive instalados en el celu. 2. En el bar del piso 20 ponen reggaeton y a todo volumen, tratándose de un hotel de categoría, podrían poner música con un poco más de clase para que resulte armonioso todo el ambiente,con la vista espectacular que hay desde allí y la posibilidad de disfrutarla dentro de la piscina temperada. Fuera de esas dos cosas, todo excelente. La mejor relación calidad precio que ha visto en Santa Cruz. Muy recomendable.

Central Hotel located in front of the Tahuichi Aguilera Stadium, I stayed for the Daddy Yankee concert, the staff was very friendly, the room was spacious and with beautiful windows, around there are many restaurants such as Factory, Starbucks, El Cuartito.

New and modern hotel with spacious room and serviceable staff. Only the breakfast buffet is limited to a hotel like this that offers the breakfast buffet included in its price.in fact, if you want to eat omelet eggs or chewed eggs at the breakfast, The hotel's location is not in the centre, so less noisy but less convenient to travel in the day, especially when taxis do not know the hotel.