Palacio la Embajada

Very cute place and great location. Staff incredibly friendly and helpful. Towels need to be replaced. The only thing that I noticed was a deal breaker for me was that there was a lot of hair everywhere on the floor. As if someone had just checked out minutes before I checked in.

Beautiful hotel. Had a good night sleep. Only improvement needed is an air conditioner. Room too hot

Clean, costumer service are great 😊 Perfect location

I had a truly terrifying experience. While taking a shower, I was shocked by electricity. My toddlers were with me at the time, and I could have easily died as a result of this dangerous malfunction. When I reported the issue to the people at reception, they seemed to brush it off as if it was no big deal and simply offered to let me shower somewhere else. To make matters worse, their attitude was rude and unprofessional. I was shocked by their lack of concern for my safety and the safety of my children. I can't believe that they would be so cavalier about such a serious issue. I would not recommend this hotel to anyone due to the poor service and complete lack of concern for the safety and comfort of their guests.

Excellent location! Very spacious room. Good WiFi. Bit of an odd configuration, some rooms open right to the lobby, but there weren't many guests during my stay. Breakfast around the corner at another one of their hotels, very good. Courteous staff. Would have liked a key to the main door to open at night instead of having to knock.

Love it

It’s a very nice hotel, very clean an fancy but my experience was not what I expected at all. The location shared its precise but, in my opinion, a sign with the name of the hotel is missing outside, I notice it was the hotel cause y manage to look through an open door. There is no parking on site but there is an arrangement with a parking lot 6 blocks away, that’s too far for my taste. The charge for the parking ir reasonable but I prefer to leave my car on the parking lot a block away that belongs to another hotel (charges per hour). The room was cosy but smaller than I thought it would be, there is no Cable TV only wifi for streaming (with your own account). The breakfast included can’t be taken on those facilities, it was supposed to be served elsewhere. The morning of our check out, there was no water to shower or amor hung else, I went to the front desk and turn the pump on (also no phone on the room to call front desk) mu girlfriend take a shower but when I was about to… no water at all, I call front desk from my cellphone and they set they fix the problem. After 15 min they told me there was a problem with the water supplied so they ofer me to change to another room to get ready… but in other bother that belongs to the same chain, 3 blocks away. They offer us breakfast even though the time has passed to take it (it was included with te reservation) for the inconvenience but we decided not to take it and never return to that hotel again.