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Hilton Palacio del Rio
4.2/5110 Reviews

Hilton Palacio del Rio

San Antonio City Center San Antonio|0.14km from La Villita Historic Village
At check-in Israel the bellman was the only saving grace from this weekend stay. A four or 5 bubble rating is not just about the room or the view. In this case both were great. It is also about the service and amenities. I requested a bathrobe for my husband and myself. Unfortunately, only one of the two had a belt. I requested that our car be brought to the front as advised 20 minutes ahead of when we needed it. We even spoke directly with the valet and explained that we were going to get breakfast and would easily be back in 20 minutes. Well, 20 minutes later when we returned, there was no car. So, we waited about 15 more minutes just to get the car. We wanted to order room service for lunch but there is no room service between 11am and 5pm. Forget about maid service. I made 3 unanswered calls to the desk on our room phone and finally called the hotel from my iPhone on the main number. When we got back about 11am, the room had not been done. Oh, by the way, you have to request that room service be provided each day which I had done at check in. I was told that there was no guarantee that room service would be provided when we were out of the room after 5 PM that evening. I was also given the wrong excuse: “We’ve been very busy” with no “I’m sorry and I’ll get it corrected as soon as possible.” My husband found a maid in the hallway and asked her to clean the room…which she did right then. Getting help with our luggage on check-out was also a comedy of resourcefulness. We personally asked a bellman when we entered the hotel to help us. He said that he would be right up with the cart. So, 15 minutes later, I went out into the hallway and spotted a bellman in the hallway about 3 doors down. He said that his understanding was that the bellman had called the room (??) and that no one had answered (??) so he decided not to come up with the cart (!) and had cancelled our request(!). Incredible. So, at this point, the other people were not ready, so the bellman asked if he could come back after he helped my husband and me down. They were nice enough to agree to that arrangement. The hotel failed miserably for us on this stay.

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Reviews for San Antonio Hotels

Searching for hotels near La Villita Historic Village? Compare room rates and reviews to find your ideal stay.
The Westin Riverwalk, San Antonio
4.2/5102 Reviews
San Antonio City Center
My wife and I just visited San Antonio for the first time with our one year old. We have traveled a lot over the years but traveling with a little one has been very difficult. Having excellent customer service in the restaurant of the Westin has made our life so much easier. Madi has provided one of the best experiences we’ve ever had at any hotel/restaurant. We plan on returning in the coming years and we hope that Madi is still here providing the excellent customer service we have experienced for the last week of our stay. I’ve also included a photo of how happy our son as been to interact with her!
Hotel Contessa - Suites on the Riverwalk
4.3/5100 Reviews
San Antonio City Center
The comparison of the decisions made by multiple stores is very worthwhile! The rooms are large and clean, and the price is high. There is a restaurant on the ground floor of the hotel, and you can walk directly to the river walk out of the hotel. The downside is that wifi is too slow
Hilton Palacio del Rio
4.2/5110 Reviews
San Antonio City Center
At check-in Israel the bellman was the only saving grace from this weekend stay. A four or 5 bubble rating is not just about the room or the view. In this case both were great. It is also about the service and amenities. I requested a bathrobe for my husband and myself. Unfortunately, only one of the two had a belt. I requested that our car be brought to the front as advised 20 minutes ahead of when we needed it. We even spoke directly with the valet and explained that we were going to get breakfast and would easily be back in 20 minutes. Well, 20 minutes later when we returned, there was no car. So, we waited about 15 more minutes just to get the car. We wanted to order room service for lunch but there is no room service between 11am and 5pm. Forget about maid service. I made 3 unanswered calls to the desk on our room phone and finally called the hotel from my iPhone on the main number. When we got back about 11am, the room had not been done. Oh, by the way, you have to request that room service be provided each day which I had done at check in. I was told that there was no guarantee that room service would be provided when we were out of the room after 5 PM that evening. I was also given the wrong excuse: “We’ve been very busy” with no “I’m sorry and I’ll get it corrected as soon as possible.” My husband found a maid in the hallway and asked her to clean the room…which she did right then. Getting help with our luggage on check-out was also a comedy of resourcefulness. We personally asked a bellman when we entered the hotel to help us. He said that he would be right up with the cart. So, 15 minutes later, I went out into the hallway and spotted a bellman in the hallway about 3 doors down. He said that his understanding was that the bellman had called the room (??) and that no one had answered (??) so he decided not to come up with the cart (!) and had cancelled our request(!). Incredible. So, at this point, the other people were not ready, so the bellman asked if he could come back after he helped my husband and me down. They were nice enough to agree to that arrangement. The hotel failed miserably for us on this stay.
Inn on the Riverwalk
4.6/565 Reviews
San Antonio City Center
The Inn consists of two old, beautifully refurbished houses across the street from one another. Good parking next door by reservation. Literally one staircase from the Riverwalk, with easy walks into the heart of San Antonio or up into the open spaces. King-size bed, very comfortable. Antique decor felt like it belong there, rather than ”appropriate decoration.” Loved the owners, and the food. Superior value.
Holiday Inn San Antonio-Riverwalk
4/5104 Reviews
San Antonio City Center
The decoration of the room is simple, quiet and large enough. The mattress is soft and comfortable, and the hotel lobby is open. The service was super enthusiastic the day before yesterday. The riverside trail is only two minutes away from the hotel, which is convenient for morning walks and riverside dining. The price is reasonable in this area. It is worth staying.
Canopy by Hilton San Antonio Riverwalk
4.5/5109 Reviews
San Antonio City Center
Had never heard of Hilton Canopy before this trip. Now I want to know where the others are. Wonderful friendly staff, comfy room, great bar and restaurant, quirky decor, perfect location on the Riverwalk that made it central to so many activities. Will definitely stay here next time we’re in town.

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More about San Antonio

If you want to stay at the best hotel in San Antonio, Trip.com is here to help! There are many discounted hotels on Trip.com. While traveling to United States, San Antonio is one of the most popular destinations. You can stay 3-5 days at hotels in San Antonio without running out of things to do.

San Antonio Martindale Aaf is the primary airport in San Antonio. If you don't want to take a flight, coming to San Antonio by train is a good choice as well.

You don't have to worry about accommodations when traveling to San Antonio. Here, there are more than 315 hotels for you to choose from. When looking for hotels in San Antonio, there are likely good options at a nightly budget of just 137 SGD. There are 29 four-star hotels in San Antonio at an average price of 240 SGD per night. There are 125 three-star hotels in San Antonio at an average price of 161 SGD per night. There are 118 two-star hotels in San Antonio at an average price of 91 SGD per night. There are many well-known chain hotels in San Antonio. If the comfort level of your trip is important, there are many choices in San Antonio, such as hotels under the Ramada brand. In San Antonio, chain hotels such as Ramada are one of the top choices among travelers. A popular hotel in San Antonio, Hilton San Antonio Hill Country is also one of the highest rated. Many tourists also stay at The Westin Riverwalk San Antonio.

If you stay at a hotel in downtown San Antonio, nearby attractions like Bexar County Courthouse, San Fernando De Bexar Cathedral, Majestic Theatre can be your first stop. If you want to spend a fun vacation with your family, locals recommend visiting Tai Chi Wellness Spa, Braunig Lake. You can also visit top-rated attractions like HemisFair Park, The Alamo, The San Antonio River Walk. With a developed commercial area, visitors can head to Omni Vision, Pearl of the Orient, AT&T for a great shopping experience.

Average seasonal TemperatureNight

• Spring: 60.75°F during the day, 48.9°F at night

• Summer: 80.73°F during the day, 70.65°F at night

• Autumn: 88.12°F during the day, 77.99°F at night

• Winter: 66.65°F during the day, 55.18°F at night

Average seasonal Rainfall

• Spring: 16.799213 cm

• Summer: 35.1063 cm

• Autumn: 27.035433 cm

• Winter: 24.330708 cm

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