Barring my bad front desk experience at check-in, my stay at this hotel was a really positive experience. My first interaction with the hotel via its front desk started horribly. After being next in line for a long time, the clerk simply walked away with the persons who were in front of her without even acknowledging the rest of the line, or even to give an assurance of her return. However, I was pacified by other more professional team members, after which my stay was quite enjoyable. The room was really large, nice and clean. I also saw the effort put into customer experience with a specialized team for this. I had a good time and may return.