When we first arrived, their website had said they had a hot tub that was available to all guests. we found out that it had been taken out and that was one of the main reasons that we had stayed there. After a bit of negotiation, and proving to them that it was still on the website, the staff agreed to give us a room that had a hot tub. they made all things right, so we were very pleased with our stay. I want to give a shout out, especially to Sandy at the front desk who is an amazing employee. She goes above and beyond and is full and wonderful to work with she should be recognized in a special way, thank you for our stay.