Art View Hotel Al Riyadh

Poor poor poor experience. Would not recommend it all. Our towels are quite old, the service was not the best. The bathroom wouldnt be cleaned and the bins wouldn't be cleared out. The only thing that we did enjoy was the bed. We were also not informed about the restaurant times, if there were any.

The only good thing about the hotel is the mattress and the pillow. Rest is all horrible. I visited this hotel during covid and was way better than now. Imagine they have spoiled juices in the breakfast its fermented because the chef doesnt even know that using defrosted fruits is like meat it will spoil right after because its not pasteurized. The whole food selection was horrible. Ban marie was off all hot food is cold. A customer saw me talking to the waiter he told me plz tell the reception its been 2 days and were telling them about the juice. It seems the chef even didnt defrost it today.. Can you imagine they are charging 700 sar almost 200$ per night and they are hesitant to put coffee in rooms. They only put milk capsules but not coffee… and only 2x330ml water. My 2 years old son drinks more than that…. The hotel is not even clean. I checked in the toilet supposed to be sanitized on arrival as per the label but they just keep the label there and do not clear neither sanitize. Reception speaks to guests while looking at their phone. This is an unknown hospitality value only found in 1 stars motels. Last thing dont fall for the balcony they are bragging about. U cant see anything but bricks from there. My last visit

The friendliness and service-minded approach of the bell captain zaibi and front desk assistant Naïf Alsswadi were amazing, actually all hotel staff were friendly and made my stay enjoyable, thank you very much