Haven Plaza Reviews

How can Trip force me in a prison? Shame on you — there were no windows!!! That those rooms exist, I understand. That Trip does not make it c’ear is entrapment. I want my money back!! And I’m sure the guy lied to me. He said they were fully booked, but that the next day they’d call me to change. They never did. He was giving me a room for two, but I said I’m alone. He gave me a room with only one towel; how could I have showed up for a room for 2 and get only one towel. Obviously there was another room available. Also: amongst the worse service ever received in my life!!! (I’m a senior who has travelled to approximately 80 countries in 60 years). They obviously have NO training in customer care. It is appalling. Having just left them, I don’t have the energy for details.

The perfect stay. For that price and that location it’s already worth it. The hotel has everything, services are good, breakfast has a full variety of dishes and the room I got was perfectly clean and with no issues. I would 100% consider to book Haven Plaza for my next trip to Riyadh.

The hotel is different from what was mentioned in your site. It is not 4 star hotel. It is 2+

Very good location at Olaya Street! The rooms need to get renovated and cleaning of the room was not done every day, eventhough we requested. Also we only had one big towel, but we were two people in a double room.

The location is so good.

Very nice hotel very clean I just hope they improve the Wi-Fi quality, for the rest it’s fine

Good Good

The hotel need some serious upgrade to its cleanliness, services and amenities. breakfast and location is really nice though.

Clean environment and accomodations.

Stay there for 3nights, good!

The service at the front desk of the hotel is extremely poor. I was told to pay to extend my stay for one more day, so I reserved a room for the night shift. I was not sure about the early shift, and even had to pay a temporary increase. When I checked in, I looked like I didn't care. The room has no window, and the bedding is very old. I suggest you not come here.

I chose this hotel cheaply and regretted it as soon as I checked in. The hotel service is hard to describe, and the facilities are too old. If you have enough budget, you'd better choose a higher-level hotel. I don't recommend this hotel.

The environment is very good, Breakfast was very good, The guy at the front desk is very nice

The location of this hotel is in the city. It is very convenient to go everywhere. It is close to the Kingdom Center and there is also a library. It's also convenient to have food around. The room is relatively clean