Just arrived home to the UK this morning after a 5 night stay - previous reviews was all very good so I didn’t have any concerns when booking this hotel. I really didn’t want to have to leave this review and leave a 2* but I wanted to leave my honest opinion. I don’t know how this hotel is a 5* hotel, the food is shocking, cold food and same thing was out for lunch and evening meals, was struggling to find anything that we liked to eat, even in the al cart restaurants. the food was cold in the main restaurant so we thought we would go soon as the restaurant opened but when we did this the chips was all still just luke warm, there was not a great choice of food there, even the ‘kids corner’ didn’t cater very well for children was no chicken nuggets or burgers or nothing was just cold chips and hard pizza - according to the hotel website there is 24hour all inclusive food, this was not the case, there was a pizza snack bar what opened in the afternoon for about 2 hours and only served 2 different kinds of pizza, there was no snack bar like previous hotels what we’ve stayed in have had snack bars providing pizzas, chips, burgers etc, this hotel didn’t have any of this. The food was just such a let down for the hotel so I don’t see how it is a 5* - the hotel itself is clean & the staff all are lovely and work very hard there. Over all we was glad we only stayed for 5 nights as the food was a massive let down.