To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.3
Amenities4.2
Service4.1
Cleanliness4.5
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All reviews(119)
Positive reviews(17)
Negative reviews(2)
Hbm1025
Tuscany Suite 2 King Beds, Non Smoking
Stayed in Dec 2024
Solo travellers
5 reviews
2.7/5
Posted on Dec 9, 2024
Worst service I’ve had racist judgmental lazy workers never going again one high roller gone
Guest User
North and West Wing Standard King room
Stayed in Sep 2024
Business travellers
42 reviews
5.0/5
Outstanding
Posted on Sep 7, 2024
Great hotel, fantastic location, many great restaurants, definitely would go again
Guest User
Tuscany Suite 2 King Beds, Non Smoking
Stayed in May 2024
Travel with friends
4 reviews
4.0/5
Very Good
Posted on May 18, 2024
Good stay not much near by . Really miss the buffet here . Lots of construction going on here right now .
Guest User
North and West Wing Standard King room
Stayed in May 2024
Solo travellers
4 reviews
3.5/5
Posted on May 31, 2024
Big, too big. Mainly for ********: slot machines etc. Restaursnts so so, bit.impersonal.
Guest User
North and West Wing Standard King room
Stayed in Sep 2023
Solo travellers
1 reviews
4.7/5
Amazing
Posted on Oct 3, 2023
This is my third time staying here. I have been in the North Wing, West Wing and the Peppermill Tower. Staff are always helpful and I'm really a guest there for the Spa Toscana, which is first rate. I have never spent time on the ******** floor. I recently ate at Romanza and was quite impressed with the level of service and quality of food. If you can find a good deal on the web to stay here, grab it. Even if its in the West or North Wings, which are bit far from the amenities, but more reasonably priced. The outdoor pools are also really excellent.
Guest User
Grand Suite, 1 King Bed, Non Smoking, Refrigerator (Walk-in Shower)
Stayed in Aug 2023
Couples
8 reviews
5.0/5
Outstanding
Posted on Aug 28, 2023
Amazing Shower, three shower heads and a steamer. Comfy bed. The pillows were a bit too big, but otherwise was good stay.
james michael
North and West Wing Standard King room
Stayed in Aug 2023
Couples
6 reviews
5.0/5
Outstanding
Posted on Aug 24, 2023
Great room. Easy parking. Wonderful food at Oceania too. A little complicated getting from north tower room to ****** floor
Tourist C6
Peppermill Deluxe 2 Queen Beds, Non Smoking
Stayed in Dec 2023
Travel with friends
2 reviews
5.0/5
Outstanding
Posted on Jan 25, 2024
Good place to relax
Guest User
North and West Wing Standard King room
Stayed in Oct 2024
Family
18 reviews
4.7/5
Amazing
Posted on Oct 23, 2024
The houses in the North District are older but cheaper
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Guest User
North and West Wing Standard King room
Stayed in Mar 2024
Travel with friends
49 reviews
5.0/5
Outstanding
Posted on May 23, 2024
There is a *** in the hotel, and it also has a shopping mall, which is very convenient for accommodation, leisure and dining. I stayed there for two days and basically did not go out to meet my vacation needs.
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Anonymous User
North and West Wing Standard King room
Stayed in Apr 2024
Travel with friends
7 reviews
3.2/5
Posted on Jul 27, 2024
It's not easy to get in and out, the building design is average
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Guest User
North and West Wing Standard King room
Stayed in Sep 2023
Couples
4 reviews
5.0/5
Outstanding
Posted on Oct 1, 2023
The hotel is grand and the front desk staff is polite and enthusiastic. I originally wanted to pay more to upgrade my room, but the staff upgraded me for free. It was really a great experience!
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Guest User
Peppermill Deluxe 1 King Bed, Non Smoking
Stayed in Nov 2023
Couples
6 reviews
5.0/5
Outstanding
Posted on Nov 23, 2023
The room is large and comfortable, very suitable for families, and very cost-effective
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Yueryehuiliulei
Imperial Suite, 1 King Bed, Non Smoking, Jetted Tub