I'm always surprised to find that, decades after passage of the ADA, new buildings still make it hard for you to get in the door. The hotel had double sets of doors that weren't automatic and had no automatic door openers; it took 2 people to get a bell cart into or out of the lobby - 1 to open the doors, 1 to push the cart. We weren't the only ones having that issue but if any Marriott staff noticed, they didn't offer to help. The hotel had a big banner near the check-in desk claiming that Morgantown welcomes everyone; it's not very welcoming if it's a struggle just to get the door open. (We may have been spoiled by the staff at the Raphael in Kansas City, another Marriott property; they had bellmen by the door 24/7 to open doors and help you with luggage.) The main entrance is poorly lit and poorly marked; after a long day's driving, we had trouble finding the correct entrance in the dark. Parking cost $12/night, which is notated in tiny print on the home page. The indoor pool looked nice; unfortunately, we checked in too late and left too early the next morning to get to use it. That was disappointing, as the indoor pool was a key reason we booked this hotel for our overnight. Our room left a bit to be desired. It was big and had a nice view of the river, but the only lighting bright enough to read by was over the door and in the shower. However, there was *lots* of ambient light once we turned off the lights - even the electrical outlets had little glowing lights on them. You can drape a washcloth or something over the phone and microwave displays, but not on a wall outlet. There wasn't much storage space, and most of it was smallish open cubicles, not drawers. The bathroom was big and had decent counterspace, but the mirror wasn't sufficiently wel lit for doing your makeup. There was a hook in the shower but no hook or towel bar outside the shower to put a robe or towel. The bathroom door was barndoor style, installed crooked (see photos). The main room door stuck; we had to push or pull it to make sure it closed all the way. Dinner at the restaurant was overpriced but good. I ordered the caprese flatbread, thinking I was getting a caprese salad (I was too tired to read the menu carefully); it was quite good, as was the french onion soup. My husband's filet came out medium-rare rather than the medium-well he'd ordered. We opted for the breakfast buffet the next morning. I always appreciate having real (rather than instant) oatmeal available and most of the fruit was neither under- nor overripe, although the coffee was too strong to be drinkable.
Excellent
13 Reviews