Grand Mercure Recife Boa Viagem Reviews

The hotel is in a good location, on the seafront, but the service at the reception left something to be desired, there were several problems with my room and no one could resolve them and they even said if I wanted I could cancel, which doesn't matter to him. But since I bought it with Trips, they didn't solve anything and even said if I had bought it with them it would be easier.

Not good. Very low value for money.

Very Good Stay!

早餐很好的

Muito bom estadia! Precisamos melhorar no cartão ! Desativa muito fácil ! Super recomendo

Buena ubicación

Bad service that in Recife with 30C temp , the hotel does not offer complimentary water every day. Also the elevator are wrongly programed . You push the down bottom , the elevator stops at your floor and continue to go up ...many customers complaining about spending time in the elevator in a very ineficient way. The breakfast do not have fresh vegetables. The reception area is still under remodelation after more than a year ...no space to seat and wait ..easily full

If you want to rely on wifi forget it, this is not the place. It was affordable good location but the hotel definitely needs some work done . The painting on the wall in My bathroom (room 815) was falling apart and the smell unbearable. But again . Affordable

The location is great. The restaurant over looks the beach. I don't like to complain but there were a few things. the bed was a little bit hard and the other thing was the AC was not working well. At night I was sweating, even when it was at the lowest setting 15c.

Be aware that when you arrive at this location, the bellboy won’t help you with your bags, the parking charges you before entering the hotel and don’t fool yourself with the beach in front, walking at night there a man tried to rob us with a gun. We escaped running, thank God we were less than 50 meters away from the hotel and the man didn’t took the shot!

Very good hotel a cross the beach. Personal very friendly. I will be back for sure.

The hotel lobby was under renovations. The room had a beautiful view and it was spacious but it had very old furniture and the beds were terrible. The staff is very friendly but need training. The room service was very overpriced. Not a great experience for what I paid.

everything was fine bu i got disappointed because none of the outlets in my room was working and they didn’t get me another room.

Nice view of the beach, close to many restaurants. The property has very bad maintenance. The roof on the 6th floor was leaking. There was water constantly all over the main hallway. My room was also not very good.