Hotels near Oratorio San Filippo Neri, Province of Varese

Disgusting with every sense of the word. Disrespectful. Unprofessional. The whole stay was a disaster. My worst stay in any hotel I have ever stayed in. Let’s start with housekeeping. The first room had a spider in the bathroom. When I changed the room, the second room had insects on the walls. I literally checked out and went to the airport 4 hours prior to my flight just to get away from the hotel. I?m willing to bet that most rooms are this dirty since both rooms I?ve been in were disgusting. Let’s talk about disrespectful and unprofessional. Now I understand that the staff might not be fluent in English, but they MUST have the decency, willingness and patience to help customers understand what they are saying. I called room service twice, and when they had a hard time explaining things to me, they guy said something in Italian and then hung up. RUDE. VERY RUDE. I literally had to call a third time and tell him not to hang up and slowly try to explain to me where my food is and how long is it going to take. It can?t be that a customer is willing and has more patience than the staff. Finally, the room service menu was very light. Needs more option. Literally they only had one pizza, fries, soup I think and maybe one other option. I have never been to a hotel where they didn?t have at least a burger option and a club sandwich option. But compared to my first two points, this one seems less important right now. I will DEFINITELY NEVER be coming back to stay at this hotel.

I chose the Moxy for a one-night stay because of its proximity to Milan Malpensa Airport. I reached the hotel very late, around 10:00 PM, but the staff was welcoming and efficient and checked me in quickly. Highly recommend it for those who have an early flight.

The hotel only have lift in middle section and room at the ends (which is what I get) is very far away. After you go to the end side you have no motivation to go out anymore. People with big heavy luggage might have to ask for room closer to lift. No view outside you only see the car park below.The room looks like there’s fight in it before… lots of cupboards have chips and looks old. See photo for one of the better one. Room is clean and although have bathtub I just cannot get water to fill up (no idea how to let the drain hole close up, no instructions) Water is super hot even though I just move to the hot side a little so need to be careful. Check in and out counters are not clearly label so you need to ask and see where ppl are. Beside location as I am flying off from T1 I really don’t think this is worth the price.

First impression is that it's OK, however not a 4 star hotel at all, more like a 3 star. Reception service is good and friendly, but when you go to the restaurant they barely look at you when you want to order. It's like they're trying to hide from their customers. There is almost never anybody if you want to order a drink or a coffee.. terrible F&B management.