Guest User
June 24, 2024
We booked direct with the hotel, which included a complimentary taxi to collect us on arrival at LCA Airport. Check in was friendly and efficient complimented with a glass of fizz and cold flannels on arrival. Our room was in the main building, so easy to access our room via the lift. The room (Suite with sea view) was well appointed, a good size and good facilities, although the balcony was smaller than we hoped for. There are plenty of sunbeds with a rule that no towels were to be placed before 8am, which worked for most people, but not all as towels would appear at the crack of dawn (sad people!) The pool area's are clean with very comfortable sunbeds, service around the pool is excellent with staff constantly checking if you want drinks, in fact the level of customer service in this hotel is exemplary, in all areas. Any issues were dealt with straight away by the management, lead by Mr. Nikolas the GM who is very visible and clearly sets high standards, well done to all the staff for making our stay a pleasurable experience. The buffet meals offered a wide range of choice and good quality, also the Haroub Levantine restaurant was a nice experience service 11 tapas dishes. We thoroughly enjoyed our 10 night stay and highly recommend this small Adult-Only hotel.