Apartment Boavista Roundabout by Sweet Porto

The room is clean, comfortable, and surprisingly spacious. The beds are very clean and comfortable. The staff provides excellent and attentive service, offering valuable information and ensuring a smooth check-in process.

I booked three nights, but stayed for one night must be leaving. They didn't refund another two night room fee, but Ctrip handled it well and refunded it to me. The hotel doesn’t want to refund my city tax also, they asked me to go back in person to collect it. I move to another hotel, I paid the city tax aly, it’s impossible to charge my city tax. This service apartment is really bad, Reason 1: The location is not real when they mentioned, after pay city tax then you will receive a email with the actual location. 2. During the check-in, the door lock was broken because it was an automatic lock that could not be opened when closed, I have no idea going out and cancelled of my meeting and inability to leave. 3. The shower head in the shower room is broken, and the bedding in the room is damp and cold. 4. The wardrobe design is very unreasonable, hanging clothes makes it impossible to close the cabinets, and it is very short. The kitchen cups and bowls are placed in cabinets that require you to climb a ladder, as you can imagine. A complete failure. That's how I checked out. They still don't want to refund my city tax. The service is 0, and never say sorry to us.