Metro Inns Falkirk

It was good but just little far from airport

Then room was good for the rate, but the customer service was poor. Some point of the stay the people behaving rude to you. There are multiple toilets but some of them where not working.

Sufficient room for the purpose of my stay! Very clean, friendly, helpful staff! Booked again for another stay already!

Stayed the night before flying on holiday and the night of our return. Paid £36 for each night so didn’t expect much, but there were a few points I wasn’t happy about. First night I could smell **** in the corridors. Sheets and towels were nice and clean though. Shared toilet and shower room which I knew about but the Toilet smelled strongly of urine, you wouldn’t go unless you were desperate. Shower room floor was so dirty that I had to lay a towel down to stand on, luckily we’d brought a couple towels of our own to use. The room we got on the 2nd night smelled like urine. Again the sheets and towels were nice and clean, I guess the smell was in the carpet. I asked for the room to be changed which it was very quickly. We got another room on the 2nd floor which didn’t smell but the carpet was extremely dusty, definitely hadnt seen a vacuum in a good while. This doesn’t trigger any conditions for us so we just settled for it for the night as we were tired. Shower room and toilet on the 2nd floor was better. Staff at reception were nice enough, some of them far better than others so the service was inconsistent. Overall I wouldn’t go back, you get what you pay for and I wouldn’t be happy with this again even if it was just £36 per night.

This is the most ridiculous stay i have ever experienced. There was only 2 bathroom for the whole 10 bedrooms. It was not clearly mentioned in the advertisement as it is not bathroom attached. As we were traveling with family it was un acceptable. We booked for 2 night stay there. We asked for a refund the hotel said it is the booking agent to decide. And when contacted the agent they said the hotel people are the one. We clearly understood both of these people are not going to give a refund. We had to stay one night there as we don't have any option left because we reached there around 10pm. Very very disappointed as we did not get the money and a nice stay. Never ever recommended. Please don't book this hotel and the site as it is misleading the advertisement

Absolutely disgusting smelt room was damp shower was leaking all over carpet’s shouldn’t be open

Do not stay here! this should not be called a hotel. I could not stay the night, ripped blinds mould everywhere.