Playacar Palace - All Inclusive
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Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Playa del Carmen

Playacar Palace - All Inclusive

Health Protected
#12 of Scenic Hotels in Solidaridad
Bahía del Espíritu Santo s/n, Centro, 77710 Playa del, Playa del Carmen, Quintana Roo 77710, Mexico
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With a stay at Playacar Palace All Inclusive in Playa del Carmen (Playacar), you'll be within a 5-minute walk of Quinta Avenida and Playa del Carmen Maritime Terminal. This all-inclusive property is 0.3 mi (0.6 km) from Playa del Carmen Main Beach and 5.5 mi (8.8 km) from Xplor Theme Park.Show More
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hotel overview picture
4.4/5Very Good·Cleanliness: 4.4
All 100 Reviews
Amenities
Sunbathing AreaOutdoor Swimming PoolDivingSnorkelingSpaMassage RoomFitness RoomPrivate ParkingFreeAirport Pick-up ServiceAirport Shuttle Service
All Amenities
Surroundings
Landmarks: Parque Los Fundadores
(250m)
Landmarks: Playa del Carmen
(1.0km)
Landmarks: Quinta Avenida
(1.2km)
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Rooms

Guest Reviews

Trending Questions

Policies

Services & Amenities

Superior Deluxe Ocean View-Kids&Teens Free
4

Superior Deluxe Ocean View-Kids&Teens Free

1 King bed or 2 Double bed
Free Wi-Fi
Non-smoking
Air Conditioning
Minibar
Toothbrush
Private Toilet
Room Details
Check Availability
Superior Deluxe Partial Ocean View - Kids & Teens Free
6

Superior Deluxe Partial Ocean View - Kids & Teens Free

1 King bed or 2 Double bed
Free Wi-Fi
Non-smoking
Air Conditioning
Minibar
Toothbrush
Private Toilet
Room Details
Check Availability
Superior Governor Suite Ocean View - King Size Bed
7

Superior Governor Suite Ocean View - King Size Bed

1 King bed
Free Wi-Fi
Non-smoking
Air Conditioning
Minibar
Toothbrush
Private Toilet
Room Details
Check Availability
Two Bedroom Presidential Suite Ocean View - Kids & Teens Free
5

Two Bedroom Presidential Suite Ocean View - Kids & Teens Free

Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Minibar
TV
Room Details
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Superior Walk Out Suite Ocean Front - Kids & Teens Free
6

Superior Walk Out Suite Ocean Front - Kids & Teens Free

1 King bed
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Minibar
TV
Room Details
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Superior Deluxe Honeymoon Suite Ocean View - King Size Bed
6

Superior Deluxe Honeymoon Suite Ocean View - King Size Bed

1 King bed
Free Wi-Fi
Non-smoking
Air Conditioning
Minibar
Toothbrush
Private Toilet
Room Details
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Guest Reviews(100)

4.4/5
Very Good
Verified Reviews
  • Cleanliness4.4
  • Amenities4.4
  • Location4.4
  • Service4.4
Cara
January 19, 2024
I loved the central location yet still relaxing atmosphere at Playacar Palace. The cafe was a favourite and we enjoyed visiting the Cozumel Palace for the day where same privileges applied. Dining options were good and provided enough opportunity for variety across our week stay. One criticism is the cool temperature of the rooms which persists even when the aircon is turned off - apparently a fan is constantly on the reduce humidity build up in the rooms. The beach, although rough, was preferred by our children (12 and 9) but we ended each day in the pool and spa watching the sun go down- really idyllic! All in all, a great stay.
Shane
January 17, 2024
Pros - close to 5th Ave shopping, close to ferry to Cozumel, good restaurants with good service in them, good pool service, available reservations for dinner, front desk staff good, cleaning crew great Cons - no beach-just pool, not a fan of the process after check-in where they try and pressure you to sit down with them and talk about the resort, credits and setting an appointment for them to sell you on time-share weeks-especially after a long day of travel, morning buffet service is terrible if you want to drink anything other than coffee and then they give it to you once and you never see them again, don't ask for anything else, because you won't get it, check-out process comes with the hard sell to come back again for a promotional offer.
Vivek
January 8, 2024
Playacar palace resort property is a pretty small property. It has 4 restaurants and 2 cafes but very limited options for vegetarian. Food was good but menu items were repetitive on multiple days, so after spending 3-4 days you feel like there is nothing new that you can try. Pool closes at 7pm and there is nothing to do in the resort post 7pm. Staff were friendly and quite cooperative. Property is clean. Good point is that it’s location is pretty good and located next to the local market which is one of the good option to explore post 7pm.
Dilip
January 8, 2024
This resort was at a convinient location near Playa de Carmen shopping district. It was smaller in size than most of all inclusive resorts but had good staff and service. There were not many options/activities after 7 pm apart from live music in lobby and one 30 min show on weekday nights. Pool area were also closed after 7 pm. But the resort had good ocean views and had courteous staff.
sarah
January 7, 2024
Service and staff were incredible and helpful. Food was amazing, especially the desserts! The restaurants were excellent and far better than many all inclusive i have stayed at. There was never any problem getting into the buffet. The adult only Mexican dinner was the only meal I didn’t like. The rooms were good and beds comfortable. Small balcony. Location was right in playa so easy to go into town and get street food and shopping. Very busy town! Endless streets of places to go. Only downside to this resort is the beach- the hotel is beside the ferry so beach only goes to the one side, no beach chairs or umbrellas on the beach, locals all use as public beach and it is blacked with very little walking area. For the price of this trip and location we were okay with not having the instagram beach although I would have liked a quite spot on beach. The pool area was ok. Need to get up early to get good seats reserved and pool is not that big. I liked that like resort felt smaller- I hate having to walk forever to get to room it was easy to get around quick here. Coffee shop and former cocktails were outstanding.
Sonia
January 6, 2024
Staff were kind and friendly! However, when multiple family members got GI problems from food and water the management ignored us and did nothing to make amends. We were also unable to secure a rollaway bed for our entire 6-day stay.
Sally
January 3, 2024
This is a fabulous place to stay. The service, food, cleanliness, beauty and friendliness of the staff is excellent. The people go out of their way to make your stay the best. Many convenient and delicious dining options, Our entire family had the best time… something for everyone!
Madeline
January 2, 2024
Pretty hotel, great food and service, but no beach and not much to do otherwise. Plus incredibly noisy since they hold events in the lobby or courtyard each night and it is very hard to sleep.
Norah
January 1, 2024
Friendly, fun and relaxing. The resort is in a great location with easy walking to town. The food was excellent. The buffet had numerous choices each day and the onsite restaurants were great (we were easily able to make reservations after we checked in). There aren’t a ton of amenities but enough to keep us busy and happy during our stay. The staff were exceptional - very friendly and eager to help in every way.

Property Policies

Check-in and Check-out Times
Check-in: After 15:00
Check-out: Before 12:00

Front desk hours: 24/7

To check-in, contact the property in advance

Child Policies
Children of all ages are welcome at this property.

Cots and Extra Beds
For all room types, cots cannot be added. Extra bed policies vary according to room type. Please refer to the relevant room type policy.

Breakfast
TypeFull English/Irish
AgeFee
Adult
Contact hotel
Additional breakfast fees are not included in the total and need to be paid at the property.

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Health Protected

Quite Clean
  • 4.4/5
Cleaning & disinfecting
  • Rooms are disinfected between stays

Property Description

  • Number of Rooms: 165
With a stay at Playacar Palace All Inclusive in Playa del Carmen (Playacar), you'll be within a 5-minute walk of Quinta Avenida and Playa del Carmen Maritime Terminal. This all-inclusive property is 0.3 mi (0.6 km) from Playa del Carmen Main Beach and 5.5 mi (8.8 km) from Xplor Theme Park.

Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You can take advantage of recreational amenities such as an outdoor pool, a sauna, and a fitness center. This property also features complimentary wireless internet access, concierge services, and gift shops/newsstands.

This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. Grab a bite at one of the property's 3 restaurants, or stay in and take advantage of the 24-hour room service. Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges. A complimentary full breakfast is served daily from 7 AM to 11:30 AM.

Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.

Make yourself at home in one of the 201 guestrooms featuring iPod docking stations and free minibar items. 21-inch LED televisions with satellite programming provide entertainment, while complimentary wireless internet access keeps you connected. Bathrooms with separate bathtubs and showers feature jetted bathtubs and designer toiletries. Conveniences include laptop-compatible safes and desks, as well as phones with free local calls.

Services & Amenities

Outdoor Swimming Pool
Spa
Fitness Room
Bar
Billiards Room
Restaurant
Meeting Room
Multi-Function Room
Children's Playground
Kids' Club
Restaurant
Restaurant
No additional info available
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Frequently Asked Questions

How much does it cost to stay at Playacar Palace - All Inclusive?

Prices at Playacar Palace - All Inclusive are subject to change according to dates, hotel policy, and other factors. To view prices, please search for the dates you wish to stay at the hotel.

What are the check-in and check-out times at Playacar Palace - All Inclusive?

The check-in time is after 15:00 and the check-out time is before 12:00.

Does Playacar Palace - All Inclusive provide airport transfer services?

Yes, Playacar Palace - All Inclusive provides airport transfer services.

What amenities and services does Playacar Palace - All Inclusive have?

Playacar Palace - All Inclusive has the following amenities and services: Outdoor Swimming Pool, Sunbathing Area, Diving.

Does Playacar Palace - All Inclusive have a swimming pool?

Yes, Playacar Palace - All Inclusive has a pool. Pool type: Outdoor Swimming Pool.

Does Playacar Palace - All Inclusive have fitness amenities?

Yes, Playacar Palace - All Inclusive has fitness amenities.

Does Playacar Palace - All Inclusive provide Wi-Fi?

Yes, the hotel provides Wi-Fi.

Does Playacar Palace - All Inclusive have non-smoking rooms?

Please view the hotel listing for details.

Does Playacar Palace - All Inclusive provide breakfast?

Yes, Playacar Palace - All Inclusive provides breakfast.

Does Playacar Palace - All Inclusive have a restaurant?

Yes, guests can eat at: Restaurant.

About This Property

Average Price FromSGD1075
Hotel Star Rating5