The Reef 28 Hotel & Spa - Luxury Adults Only - All Suites - with Optional All Inclusive
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Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Playa del Carmen
The Reef 28 Hotel & Spa - Luxury Adults Only - All Suites - with Optional All Inclusive
Health Protected
1 Avenida Norte & Calle 28 Norte, Gonzalo Guerrero, Playa del Carmen, Quintana Roo 77720, Mexico
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With a stay at The Reef 28 Hotel & Spa - Luxury Adults Only - All Suites - With Optional All Inclusive, you'll be centrally located in Playa del Carmen, steps from Quinta Avenida and 3 minutes by foot from Playa del Carmen Main Beach. This luxury hotel is 0.2 mi (0.2 km) from Mamitas Beach and 6.2 mi (10 km) from Xplor Theme Park.Show More
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4.1/5Very Good·Great Location
Excellent location and facilities! Like food and care. 👍🏼
Guest UserAll 103 Reviews
Amenities
Indoor Swimming PoolOutdoor Swimming PoolDivingSnorkelingSaunaSpaMassage RoomFitness RoomPrivate ParkingFreeBar
All Amenities
Surroundings
Airport: Cancún International Airport
(55.6km)
Landmarks: Mamita's Beach Club
(270m)
Landmarks: Quinta Avenida
(450m)
Map
Rooms
Guest Reviews
Trending Questions
Policies
Services & Amenities
13
Deluxe Master Suite Non smoking
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Electric Fan
Microwave Oven
Private Toilet
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10
Deluxe Junior Suite
2 Queen bed
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Electric Fan
Microwave Oven
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5
Deluxe King Junior Suite
1 King bed
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Electric Fan
Microwave Oven
Check Availability
Guest Reviews(103)
4.1/5
Very Good
Verified Reviews- Cleanliness4.2
- Amenities4.1
- Location4.2
- Service4.1
mohamad
December 18, 2023
The hotel looks nice, but is very noisy. Specially during mornings when you are sleeping. The restaurant on first floor starts working from 6:30 am and walls are very thin. So you hear lots of noise and hard to sleep well. But still they have good promotions for free messages and other stuff. I recommend getting a room on 3rd floor to have least noise.
Guest User
November 16, 2023
좋아요 다시 오고싶을만큼
만족스러웠습니다.
음식도 맛나고 다른 지점으로
갈수있는 셔틀도 운행하고있어
편하게 이용했어요 추천합니다.
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Guest User
November 10, 2023
Excelente ubicación e instalaciones! Al igual que los alimentos y atención. 👍🏼
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Jay
February 6, 2024
Rooms were decent but very dark with limited daylight exposure. Beds were average and pillows not good. Shower Rainfall was great but Hot Water only lasted about 30 mins.
Rooftop pool was nasty as it should be resurfaced. Spas on top don’t have hot or even warm water?Rooftop Music was absolutely Horrible and DJ’s played abominable low vibration music often.
Our Rooftop server Luis was amazing and one of the best things about the hotel. Food was just average. Gym on the roof is terrible and should have more cardio and strength training equipment.
We travel to PDC often and this hotel was definitely a one hit wonder.
Brandi
February 5, 2024
Food was just ok. But location and people made it great. Marco, axel, and Hector were wonderful that work there.
Christol
February 2, 2024
Friendly staff, clean and modern , super aesthetic boutique hotel!! Walking distance to the beach in a very safe and lively area. The rooftop was amazing and the Dj played the best music by the pool. Food was fantastic and the drinks were above and beyond any other hotel I’ve stayed T in Mexico. They were made with attention to detail and even the garnishes were beautiful. I definitely feel as if I got wayyy more than I paid for. 10/10 would stay here again and will tell all my friends. Already have! I never write reviews unless I’m super impressed and I’m definitely super impressed. Thank you for a great stay ❤️
Julie Anne
January 31, 2024
We had some amazing servers at all locations. Good food. The bed smelled and they had a party on the rooftop Saturday night until 3:00 am. Just wasn’t anticipating that. Other than that, nice location and still can’t get over some of the servers and their care.
cheryl
January 29, 2024
Asian night was terrible. Italian night ran out of options early. Mexican restaurant was our first choice but inconsistent. Bar food had some good dishes.
Patrick
January 29, 2024
Enjoyed my stay! Staff was awesome & easy to talk to. Was a bit loud but it's a tourist area so it's expected.
Property Policies
Check-in and Check-out Times
Check-in: 15:00–24:00
Check-out: Before 12:00
Front desk hours: 24/7
Child Policies
Children cannot stay at this hotel.
Cots and Extra Beds
Extra bed policies vary according to room type. Please refer to the relevant room type policy. For cot policies, please contact the hotel.
Breakfast
TypeContinental
StyleBuffet
| Age | Fee |
|---|---|
Adult | US$10.00 (approx. € 9.29) per person |
Additional breakfast fees are not included in the total and need to be paid at the property.
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Health Protected
Clean
- 4.2/5
Health & safety measures
- Thermometers available
Cleaning & disinfecting
- Cleaning services provided by a professional company
- Rooms are disinfected between stays
Property Description
- Opened: 2018
- Number of Rooms: 224
With a stay at The Reef 28 Hotel & Spa - Luxury Adults Only - All Suites - With Optional All Inclusive, you'll be centrally located in Playa del Carmen, steps from Quinta Avenida and 3 minutes by foot from Playa del Carmen Main Beach. This luxury hotel is 0.2 mi (0.2 km) from Mamitas Beach and 6.2 mi (10 km) from Xplor Theme Park.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You can take advantage of recreational amenities such as an outdoor pool, a spa tub, and a sauna. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands.
All-inclusive rates are available at this hotel. Meals and beverages at onsite dining establishments are included in all-inclusive rates. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. Satisfy your appetite at 28, one of the hotel's 3 restaurants. Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges. Buffet breakfasts are available daily for a fee.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Free valet parking is available onsite.
Make yourself at home in one of the 120 air-conditioned rooms featuring microwaves and flat-screen televisions. Rooms have private furnished balconies. Cable programming and iPod docking stations are provided for your entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You can take advantage of recreational amenities such as an outdoor pool, a spa tub, and a sauna. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands.
All-inclusive rates are available at this hotel. Meals and beverages at onsite dining establishments are included in all-inclusive rates. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. Satisfy your appetite at 28, one of the hotel's 3 restaurants. Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges. Buffet breakfasts are available daily for a fee.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Free valet parking is available onsite.
Make yourself at home in one of the 120 air-conditioned rooms featuring microwaves and flat-screen televisions. Rooms have private furnished balconies. Cable programming and iPod docking stations are provided for your entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries.
Services & Amenities
Most Popular Amenities
Indoor Swimming PoolAdditional charge
Outdoor Swimming Pool
Diving
Snorkeling
Sauna
SpaAdditional charge
Massage Room
Fitness Room
Private ParkingFree
Bar
Restaurant
Luggage Storage
Wake-Up Call
24-Hour Front Desk
Wi-Fi in Public AreasFree
Indoor Swimming Pool
Outdoor Swimming Pool
Spa
Fitness Room
Bar
Restaurant
Restaurant
Restaurant
No additional info available
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