Holiday Inn Express Hotels in Playa del Carmen

My friend gave me the famous Xcaret Water Park. The hotel prices on Christmas are ridiculously expensive, especially the hotels under Xcaret. So this time, apart from staying in this Xcaret Mexico (hereinafter referred to as X), the other one is not very popular with Chinese tourists. Many Iberostar Quetzal (hereinafter referred to as Q). The price of Hotel Q is less than half of that of Hotel X (of course, Hotel X includes tickets to the amusement park, whether it is worth it or not). I recommend Q more than X, which is more popular with Chinese people, has better hardware facilities, and better scenery. environment: Hotel X is a five-star hotel that Chinese people are familiar with. It has large rooms, new facilities, and hardware. The beach is very distinctive, it feels like an Avatar floating mountain. Most of the beach is reef, a short stretch of sand, and the water quality is super good. X is the garden and Q is the jungle. Catering Services: If I only stayed at the X hotel, I might think it was fine, but unfortunately I stayed at the Q hotel. In contrast, Q Hotel has a feeling of being at home, the waiters are more happy and easy-going, the drinks are open for drinking, the buffet is fresh and varied, and there is basically no need to wait for a table. You can eat big lobster and oysters on Christmas Day, without being stingy at all. In contrast, the waiters at Hotel X are all business-like, and they have to wait for a table when there are not many people at the buffet. It looks like a big place, but there are few tricks to eat and drink. I also made an appointment for a Xin Gao Japanese meal. Don't expect too much. My daughter ordered an appetizer of rice, and what was served was a bowl of white rice! I ordered sashimi without wasabi, the waiter said sorry, there is no wasabi today, I will soak ginger slices for you instead of wasabi Activity: It is very convenient to go to the park under Xcaret, every 20 minutes. The hotel has a free drop-off service, you need to make an appointment one day in advance

The hotel is close to the seaside, online booking is much cheaper, there are about 10 free parking spaces, the health is good, the rooms are relatively large, the decoration is a bit old, the bathroom is not very good, there is a swimming pool, other facilities are not seen There are supermarkets and restaurants in the surrounding area. It is very convenient to eat and buy things. There are many bars and souvenir shops on the beach.

The hotel is an older hotel. The location is great for access to the beach and walk around 5th Ave. The bartenders and the travel shop/scuba shop were great the hotel maintenance and front desk staff were not the best. We did have issues with our rooms and they were fixed eventually except the king room that we booked was not available and we had to share a double bed. Iit’s an older hotel with musty smells and stuck drawers. The pool closed early on a Saturday night (8pm) but the mariachi/karaoke can play until 11pm and the noise will carry into the room. The kelp on the beach is filled with sand fleas and we came home with over 100 sand flea bites between the 5 of us. The buffet was ok but not worth $45 per day per person.

My husband and I haven’t gotten away in a few years and for the first time back out of the country I have to say the palm was a great experience . The front desk were very kind, Sandra Lopez gave us food spots and other fun actitives . We spoke about the culture and just a bunch of other stuff if I had to choose to visit again off the strength of her, I’d def pick the palm again . Our bartenders godofredo the security voile and moises, conie, emanual, when I tell you the whole team were just a great add in to playa del Carmen . I can’t wait to visit again and have the best hospitality in the area ! I hope to see them all again soon ! Thanks for a great time

We have been travelling since 1996 several times a year and stay in condos/apartments and have never experienced a situation like this or a host who is manipulative and deceitful.      We initially booked for 3 months but left the unit after one month (only because the full month was paid in advance). The unit we received was not what was promised.  We were mislead and decieved. I specifically asked for a ONE BEDROOM, not a studio.  I wake up early and my take afternoon naps, my husband does not. I was promised a fully equipped kitchen;  it was not fully equipped; it has one pot, one frying pan, barely any cooking utensils etc.; no oven…  I had to spend $400 on a toaster oven, cooking utensils, strainer, dish towels, small pot etc.  I was promised a Sofa in the small living area. We had one very uncomfortable chair. I asked for a sofa on 3 seperate occasions.  When we moved out at the end of the month, there still was no sofa. I was promised an outdoor grill; David finally put one in the roof top terrace two weeks after we moved in.  However, it is an old used one, that has no handle and no utensils to use to open it or cook with, no oven mittens, nada.  Completely useless.   We were told there is no construction.  There is a building under construction directly across the street, not really a big deal for us but thought I would share. I brought these concerns up with David.  A couple of days later, when we discussed them again with David, his response was “I wish you could just be”.  In addition, to the above, The shower is cold and has zero water pressure that I couldn't even get sand off me without scrubbing; The fridge is broken, it froze my fruits and vegetables; My husband had to kill a massive cockroach right on the kitchen counter, GROSS!!! We are not complainers, far from.  In fact this is the first negative review I've ever felt the need to write. I hate to be in this situation.  In fact, we wouldn’t complain and just bite the bullet if we were only staying a week.  The apartment simply isn’t suitable for long term rentals.  And I really don't appreciate being deceived. When we discussed the situation with the host  David, we told him that we wanted to stay the full month and would be leaving on February 3rd.  David asked if it was possible for us to leave on February 1st to allow him the opportunity to “rent it for the full month of February”.  We agreed to help him out.   David specifically said that we wouldn’t be charged any further amount and that in fact, we would likely receive a small refund.   Then he altered our reservation from monthly to daily, and wanted to charge us another $700! The nerve and more deceiving.     We refused to pay!  I NEVER would have booked this unit for 3 months, had David been honest before booking.  I am appalled by the entire circumstance and really wish that people could be honest! 

Amazing Exceptional location, the staff is very pleasant and smiling. The meals are of remarkable quality!

With a stay at Fiesta Inn Playa del Carmen, you'll be centrally located in Playa del Carmen, within a 10-minute walk of Mamitas Beach and Playa del Carmen Main Beach. This hotel is 1.4 mi (2.2 km) from Playa del Carmen Maritime Terminal and 3.3 mi (5.2 km) from Gran Coyote Golf.Take advantage of recreation opportunities including an outdoor pool and a fitness center. This hotel also features complimentary wireless internet access and concierge services.Satisfy your appetite for lunch, dinner, or brunch at La Isla, a restaurant which specializes in international cuisine, or stay in and take advantage of the 24-hour room service. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 6:00 AM to noon for a fee.Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Self parking (subject to charges) is available onsite.Make yourself at home in one of the 129 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.

The resort was wonderful. Restaurants excellent. Clean many options for swimming and eating . Staff went above and beyond. My only complaint is there are no laundry facilities. All your laundry must be sent out and the cost is prohibitive.

The hotel was very, very pleasantly surprised. On the seaside, there is a road with a rooftop swimming pool. The most beautiful infinity pool I have seen. The sea is in the distance. Dropping this hotel provides the greatest comfort on the way