Pingdingshan Runzeyuan Shenma Hotel

The location of the hotel is convenient, the room facilities are complete, the temperature of the air conditioner is just right, and a bath robe and slippers for the children are also given away. The price is not high during the Spring Festival, and I will stay here in the future.

The gentleman at the front desk took the initiative to bring heart-warming hot water to the guests waiting for the formalities. There are many services, and they print materials for guests for free. The room attendants clean up in a timely and clean manner, and take the initiative to introduce the hotel's free services to guests, such as free laundry, ironing and packaging carefully after washing. Especially the waiter Li Mi, who has a warm and thoughtful service attitude, always considers the guests, contact the room manager to help the guests join the hotel membership, and save money for the guests. One room per night can save more than ten or twenty yuan. The breakfast of the hotel is located on the east side of the second floor, with grand decoration and beautiful environment. The breakfast is rich in varieties, with a reasonable combination of meat and vegetables, which can satisfy the taste buds of guests

The service is extremely rubbish, it doesn't deserve the price at all, it's really annoying, it's really annoying! Rarely give bad reviews, listen to me one by one. When you check in, the front desk is open. The air conditioner in the room didn't work, and there was a situation where no one answered the phone at the front desk. It was rubbish! Calling the front desk to ask whether to continue the stay is absolutely impossible! I couldn’t continue living in the original room from Ctrip. I called the front desk and asked to open the room on Ctrip. I was told that I had to pay in cash at the front desk. After my repeated insistence, the other party asked me to go downstairs to the front desk to open it. , The reason is that I am afraid that it will be robbed as soon as I open it... Later, I repeatedly asked to open the room on Ctrip before opening it. That attitude is really not flattering! When I checked out, my driver had already returned both room cards. Because the return time was different, the front desk did not communicate well with each other, so he put the responsibility on us and said that we missed one room card? The attitude of the front desk was like a funeral at home, it was really disgusting. Finally, say something: The security guard is worthy of praise. He reserved a parking space for me. The service is very enthusiastic. I am afraid that someone will scratch my car, so I even use a fence to block it for me.

The front desk of the hotel spoke very loudly. He got the room right and even complained to the customer. They also threatened customers, made recordings, and wanted to post them online. **

The facilities are very old, the bed is relatively hard, and the air conditioner is quite loud. It is not recommended to live near the road. Please avoid pitfalls for this room type. Parking is more convenient, and there are snacks around, just walk.

There are two beds, one of which has two or three coin-sized dirt on the back of the quilt, which can be seen when you lift the quilt, but the most annoying thing is that I have an exam the next day, and the men and women downstairs are laughing loudly , The talking continued until after two o'clock. I couldn't help it anymore. I went to the front desk. The front desk said that the room was full and couldn't change it. They sent me earplugs. It was absolutely impossible. Which hotel is next to the bar? It's noisy in the middle of the night, it's not as good as the economy room in the south building, at least it's quieter, and the north building is noisy. After the exam in the morning, go back to the hotel to take a rest at noon, and there is another exam in the afternoon. Good guy, we are getting married downstairs. You can hear the master of ceremonies talking as soon as you enter the room. Do charity or you're an idler doing nothing 😡😡😡😡😡😡

It says to check in three hours in advance. Normal hotels can check in at 8:00 during the day. Three hours in advance is 5:00. Now it is not allowed to check in at 5:00, and it is only available at 6:00. Sit and wait until six. If you can’t check in three hours in advance, the website still says that you can check in 3 hours in advance, write an hour in advance if you are an hour in advance, and write two hours in advance if you are two hours in advance, instead of false propaganda so that guests can only wait in the lobby when they arrive!

Apart from anger, very few bad reviews. The room is cramped, dark and dilapidated, like a small hotel worth tens of dollars; the front desk service is inherently arrogant... so, how can you still charge such a high price, and it is indeed right to live in its name "Shenma Hotel"?