Four Points Hotels in Philadelphia

We booked the Notary for a Presidents Day weekend trip to Philly. We primarily booked it for its perfect location in Center City, easily walkable to the Independence Hall area, though walking to the museum areas might be a stretch for some. The hotel is across the street from City Hall, and you can walk around and view some of the outdoor artwork that Philly is known for. The lobby is gorgeous. Check-in on the Bonvoy app was easy, and we used our phones as keys for the room. They are in the process of modernizing their elevators, so it would take some time to get down to the ground floor from our room, between waiting and then stopping on almost every floor on the way down. The room was clean, comfortable and well appointed. The window looking out to the city was a little small, but totally understandable considering the building is on the register of historic places. The restaurant could use some work, primarily with staffing. We called down to ask how long a wait for a table would be, and were told no wait. However, when we got to the restaurant, we were told they were only taking diners with reservations, no walkups. Luckily, when we told them of the phone call, they did seat us after a 20-30 minute wait. Our waitress made it very clear that they were understaffed and she was overworked. The food was okay, drinks were better. Breakfast seemed to be staffed more appropriately, and again the food was okay. You're probably better off looking at the many restaurants around Center City (or uber to Dante's & Luigi's like we did on our second night). Valet also seemed understaffed, though they were up front about the expected wait once we called down for our car (20-30 mins). Overall, very nice hotel, could use some help with staffing restaurant. Would stay here again.

The location of the hotel is located in the city center. It is very convenient for eating, shopping, and going to the main check-in locations. You can walk to the city hall and other places in a few minutes. Diagonally across from the hotel is the reading market. Communicate with the hotel front desk in advance to delay check-out, and the service staff responded in a timely manner, extending it by an hour and a half, a very good service experience.

Valet was quick and easy despite being busy. The hotel is clean and up-to-date. Regarding personnel, Clayton’s a rockstar. He was kind, to the point, and effective! I would definitely recommend this hotel to others.

This is the first time I stayed in Philadelphia. The hotel is renovated from an old building. The location is invincible, the decoration is exquisite, and the breakfast is delicious. I haven't been to the beautiful country for four years. I found that their service is learning from Asian hotels, and the improvement is quite obvious.

Excellent location. Very easy to walk anywhere. A bit of a small room but good for 1 or 2 people. Room is not sound proof at all, heard next door chit chatting late at night.

Excellent stay from beginning to end! Property was ideally located right outside the city and adjacent to the University of Penn. I really appreciated the adequate supply of good restaurants and the youthful vibe. Deno at the front desk was professional, personable, affable, knowledgeable and accommodating. I came in earlier than check in time due to a red eye flight that I had taken. He gave me a room that just happened to be cleaned and available. Thanks that allowed me to catch up on a couple hours of sleep which really helped make a difference in my trip👍👍 Breakfast was excellent! I will definitely return and this is from a 13 year former head-waiter at a Ritz Carlton in California who knows what service is about. Great job again for exceeding my expectations!!👍👍👍

Nice apart-hotel with good central location in Philadelphia and nice views. Breakfast quality could be improved.