Crowne Plaza Tel Aviv Beach

Room is clean and big and can see the sea. It was located near down town.

Good travel experience! Impressive sea view, delicious breakfast

There was a fire in the hotel. The entire fire management was done very poorly. No water offered to those waiting in the lobby. The electricity was cut off for the entire last day of stay. Not a word of apology or compensation

The AC barely worked and the pool was awful. I was supposed to get an SMS when my room was ready and never received it.

I’ve visited Tel Aviv a lot, so know what to expect, on this occasion we were a large family group, so we had booked four rooms in total, although a couple of the rooms experienced AC issues, these were sorted and rooms cool enough. Excellent breakfast, staff a little too eager to remove full glasses of juice, or half full plates, and sometimes difficult to get a cup of coffee when busy at weekends, but generally a good comfortable hotel, in ideal location and helpful staff. Would stay again.

This hotel may once have been a 5 star but not anymore apart from location. The bathroom was dirty when we checked in. The floor was filthy my feet were black walking to the bathroom and back. The chairs in restaurant are peeling leather and stuffing escaping from cushion. People appear in pajama for breakfast and pile food in tin foil taking it away. The lifts are dark and scratched and the door to the beach is dangerous and a fire hazard as they locked the emergency exit and only works two floors above. The hallway near the room had an old mattress and broken chair left for three days, wires hanging out of a socket and they repairs electrics at midnight causing all the lights to switch on and wake us up. The staff are not knowledgeable but friendly and the assistant manager rude when I told her someone was vaping inthe restaurant, she hides in the office so wouldn’t know what us going on in the hotel. They demanded a £200 hold with my credit card despite having paid in full and refused to release until checkout. The food at breakfast was not great only fruit available was melon or chopped fruit salad not even a banana. The bread was good day one but by day 3 the bagels and cholla had gone not replaced. There was a chef cooking eggs which was fine. The pool area was dirty where people had smoked and the cleaner turned up late afternoon to remove the ash. Disappointed

Very nice accommodations and good breakfast. Especially loved the freshly squeezed fruit juices...carrot juice was delicious.

The worst stay I have ever had. Im dorry but when you speak to a manager regarding a problem and how rude the staff is and the excuse is that the staff is russian ... its unacceptable. Do not stay here ... the only saving grace for this hotel is the front desk staff and concierge staff are super nice. Its down hill after that....we switched hotels...it was that bad.

The Crown Plaza Tel Aviv Beach is under a refreshment. We were in a renovated suite, that was small but comfortable. There is limited storage space and no closet for hanging clothing. The room was clean and the hotel overall was clean. Given the size of the suite, the rooms would be small. The pool area is lovely though the bar is not open which is unfortunate. Further the water station was inside the hotel and you had to leave the pool area to access. The breakfast area had a decent selection. The club lounge was very nice and the hostess was very friendly and helpful. The hospitality and lounge staff were very nice. The front desk and concierge was a bit of a hit and miss and the staff at the entrance spent most of their time on their phone texting and playing games. Overall, management were unhelpful and their reason for the service was due to the culture. I know that is not the case as we visited other hotels in the area and that was not the experience we received. The lobby bar did not have a great selection and you were limited to wine or some spirits. The room service was excellent and the staff very friendly. Wifi only worked in part of our room and it did not work in the pool area. Overall, the hotel is dated and the service needs improvement. There are members of the management that should rethink how they approach service at the hotel. The hotel location is excellent for access to the beach and surrounding activities.