Very bad! As soon as we landed at the airport, we found that the hotel was cancelled by the store for no reason! I have never encountered such a black-hearted store! And no refund! Ctrip was also very slow in handling the matter, which resulted in several hours of coordination. Many platforms could not book rooms after 12:00, and Ctrip passed the buck and failed to handle it. Moreover, Ctrip could not book a hotel in Perth that could be checked in, so we had to find a new place to stay temporarily. We waited at the airport all the time, from 10:30 to more than 2:00 in the morning. Ctrip did not handle it properly the next day! Reserve the right to complain to relevant government departments and the media!
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