We booked at short notice for a special anniversary getaway, enticed by the beautiful views of Ullswater. We were not disappointed in that regard. The room with a balcony was comfortable and clean and the view fantastic. Staff were friendly and the receptionist sorted out a problem for us with little fuss. It is worth mentioning that the bar meal portions are on the small side and the breakfast is expensive for what you get. The full English is laid out nicely but is petite: one egg, a small rasher of bacon, one sausage, half a black pudding, half a flat mushroom, half a tomato, a tiny potato cake, one piece of sliced bread and a measure of butter. Other options like avacado on toast or salmon and scrambled egg demanded a hefty £6 premium. In the room, the towels are soft and warm but the bathrobes less so. The complentary shampoo & soap are fixed to the wall.