Hôtel de Sers Champs Elysées Paris Reviews

One of the best hotel in Paris .. atmosphere and ambiance was super comfy .. all team was very kind and helpful .. our room was always clean.. and the hotel was so close to everywhere.. Concierge team and chef of concierge was amazing they arrenged everything for us we could find every restaurant and cafe’s reservations cos they did it for us .. we loved it so much that we will come back soon !

Hotel De sers, this is our second stay in the hotel. They have nice and spacious rooms, elegant and quite lobby, good food and breakfast and friendly staff. We will definitely stay again.

The location of the hotel is good and easy to find, just on the side street of the Champs Elysees. It's very convenient to travel, the service is OK, and the room space is average.

The room is small and dimly lit. The Ctrip picture does not match the room seriously. The room is not with street view. Do not recommend this hotel, recommend adding 500 to another hotel

clean balcony nice

Excellent service, getting us dinner reservations at outstanding restaurants and providing excellent tourist tips. Vikash treated us like VIPs and made sure we were as comfortable as possible. The rooms were immaculate and the bar was exemplary

The room super clean and amazing location, i like how the room smells and how high end details love the courtyard view that what we had and they made a setup for my honeymoon was really cool my wife’s liked it i would come back again and enjoy the best paris visit again

I cannot say enough about the people who work here! The rooms were comfortable and beautiful but it was the people who made our trip so memorable. We were a group of six girls for a long weekend. We were welcomed so warmly and given a glass of champagne. Cedric arranged for our rooms to be ready early which was so appreciated after flying all night. My friend's room and door had been decorated for her birthday and Rafael had cake for use that evening as well. Bob, Matheiu and Stephanie at the front desk were ready to assist with whatever was needed; cabs, water, luggage or friendly conversation and laughs. Etienne was our server at breakfast and was so attentive. The continental breakfast was delicious; so fresh with fruit and yogurt. A basket of bread filled with croissants, baguettes, apple bread and pan de chocolate. as well as fluffy scrambled eggs. I am sure I am missing someone's name so I will just say everyone was amazing! I cannot say enough good things! And believe me, they put up with quite a bit of shenanigans from us, but they truly seemed to share in our joy, I would 100% return here and cannot recommend it any more strongly.

This is a wonderful hotel! Vikath welcomed us to the hotel and helped us select places to visit. He was great and we are very grateful for his kind assistance! We would highly recommend this hotel to all visitors. The staff speak English and that really helps. Sherry and Steve

As before excellent location and excellent hotel in all aspects. We'll come back as soon as possible.

The hotel ia very good. The amenities and environment are good. The staff are courteous and friendly

We stayed at Hotel de Sers during late June and the location and quality of the hotel are excellent. Hotels in this district can be extremely expensive, like the George V next door at 5x the price. The staff, front counter, concierge were all very helpful and always with a genuine smile.

It was an amazing stay. It was a pleasure to meet Nicolas and the rest of the front office team. You are really great at what you are doing! The hotel has beatiful design and architecture. I can definitely recommend this hotel. Thank you for the worderful exprerience!

ATTENTION! During my stay in this hotel, my LOUIS VUITTON wallet was STOLEN from the bed with the documents. Unfortunately, it was my last day in Paris, but I still had hope that the hotel staff would make sure that my wallet was returned. Of course, this was not done because the communication with the hotel itself was difficult due to not responding to my requests and e-mails. I am writing this review with the best intentions and a WARNING to future guests to take their personal and expensive things with them, because they are not safe in the hotel room