Myself& wife stayed bet 15th& 17 th April 24.Rooms were ckean& tidy. But no laundry service. Senior citizens like us carry less luggage on long trip,expecting laundry service in such expensive hotels. They said there's no laundry service for few days and no alternate arrangements could be made. Atrocious. Impolite and indifferent behaviour by receptionist. Where to search for laundry in unknown place? Only two attenders for serving all rooms. There's a delay. A/C remote was dysfunctional. Three times electricians came and finally second day night it was alright with simple replacement of battery cells!!!. Very unpleasant experience. The ***agement can educate their receptionists ,especially an elderly one, as to how to behave with customers. Only good thing, their veg restaurant is good . But no idlies in the evenings! I won't recommend.