Verified traveler
January 21, 2024
The customer service at the front desk was amazing! She was so sweet.
The bar and bartender were great. Very helpful and great atmosphere!
The room was pretty clean. One of the comforters had a stain on it and the bathroom floor needed swept better. But other than that, it was very clean.
The view of the river was absolutely gorgeous!! I loved having the balcony and the view!
Beds were comfortable and the room had great amenities. However, the maid service woke us up knocking on the door at 9am!! I was very upset. Then, a different maid knocked again at 10 and a third one at 10:30. By 10:30 I was pissed and let her know how upset I was. I also let the front desk know how upset I was. Check out was not until noon and they started knocking the doors at 9am!!! They should not even be knocking on doors at all. When I am ready to check out, I will let the front desk know.
I was extremely happy with the stay at the hotel until the maid service ruined it.