I decided to stay here based on the good reviews and overlooked the bad ones. I figured they must of had a bad experience, doesn’t mean I will. We were visiting our daughter who goes to SFSU we stayed Friday-Sunday. When we walked in it was decent. Settled in then I noticed cigarette burns on the bed I called front desk and the nice receptionist just changed the bedspread. Mind you, it’s a no smoking hotel. I was going to shower and there was hairs in the bathtub ugh!! I called and they would send someone to clean, no one ever came. I told my husband first and last time we are staying here I didn’t want to move or make a big deal since I got what I paid for, $97 a night. We weren’t at the hotel only to sleep, out and about all day. Sunday when we were getting ready to leave I nocited there were numbers written on the sheets not sure if these belonged to room 208 because that’s what it said in big letter, I just shock my head for sure never staying here again. On a good note the receptionist Jim gave us a good breakfast spot recommendation and it was delicious.