MIMARU Osaka Namba North

MIMARU Osaka Namba North Reviews

MIMARU Osaka Namba North

1 Chome-2-10 Minamihorie, Osaka, JapanView Hotel Details
MIMARU Osaka Namba North
MIMARU Osaka Namba NorthMIMARU Osaka Namba NorthMIMARU Osaka Namba North
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MIMARU Osaka Namba North Guest Reviews

4.5/5
Great
90 review
Verified reviews
Location4.7
Amenities4.3
Service4.5
Cleanliness4.5
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All Reviews(90)
Positive reviews(86)
Reviews with photos/video(8)
Awesome stay(14)
Awesome rooms(11)
Perfect for kids(7)
Negative reviews(4)
Dreamer
Family Apartment
Stayed in Apr 2024
Family
3 review
5.0/5
Outstanding
Posted on May 3, 2024
The place and rooms are clean and neat. The staff are so helpful and can speak English fluently. The location is near most of the shopping places and close to the metro station. I enjoyed my stay so much.
Response from Property: Dear guest,Thank you very much for sharing your experience at our hotel.We are glad to hear that you have enjoyed staying with us. It is our greatest pleasure to realize that you were satisfied with our service. Your kind comment concerning our staff is also very much appreciated. It is always encouraging and inspiring whenever we receive positive feedback from our valued guests. We will continue our effort to provide the best service for our guests.Again, our sincere thanks for the comment you gave us. We are very much looking forward to welcoming you again.Warm regards,MIMARU OSAKA NAMBA NORTH
Sponge cake
Family Theater Apartment
Stayed in Feb 2024
Family
10 review
2.5/5
Posted on Feb 24, 2024
"I recently stayed at this hotel for 4 nights. The location is convenient and the staff are friendly and helpful. However, I was disappointed that the room was not made up daily, with only the towels being changed daily. The bed was not made daily and the bedsheets were only changed once every 3 days. Additionally, the basin was not cleaned during housekeeping, even after 3 days. Overall, while the location and staff were great, the lack of daily room maintenance was a downside to an otherwise pleasant stay."
Response from Property: Dear guest,Thank you for taking the time to leave feedback.We are sorry to hear you were not fully satisfied with your stay at our hotel.Your feedback is taken very seriously, and our team will take it in account and work to improve our facilities and services so that we can offer a better experience for our customers. We hope that despite the issues, you had a great time in Osaka. Once again, thank you for your feedback, and we hope that we may be able to welcome you back sometime to a new and improved MIMARU.Warm regards,MIMARU OSAKA NAMBA NORTH
Fahezah
Pokemon ROOM
Stayed in Feb 2024
Family
3 review
5.0/5
Outstanding
Posted on Mar 8, 2024
We love Pokémon.. Staff very kind and one staff can speak Indonesian
Response from Property: Dear guest,Thank you so much for your kind feedback! Our team is overjoyed to hear that you had a great experience during your stay with us. Our staff is very grateful for your kind words about our service. We hope you had an amazing time exploring Osaka and surroundings, and we are looking forward to welcoming you again someday.Best regards,MIMARU OSAKA NAMBA NORTH
LynetteT
Stayed in Mar 2024
Friends
3 review
5.0/5
Outstanding
Posted on Apr 2, 2024
Great location helpful staff . We enjoyed the stay !
Response from Property: Dear guest,Thank you very much for having stayed at our hotel.We are delighted that you were impressed with our facilities and left with that impression. Direct feedback from our valued guests, like yours, encourage and inspire us to aim even higher for even better service.We sincerely appreciate your feedback. We are very much looking forward to your next visit.Best regards,MIMARU OSAKA NAMAB NORTH
Guest User
Pokemon ROOM
Stayed in Aug 2023
Family
3 review
4.5/5
Great
Posted on Sep 7, 2023
The room type is perfect for family trip including little kids and elderly.
Response from Property: Dear Guest, We apologize for replying late to your kind review. Thank you very much for staying at MIMARU Osaka Namba North and giving us delightful feedback. We are happy that you are satisfied with our room type. We are looking forward to seeing you again. MIMARU Osaka Namba North Front Desk
Julynn
Family Apartment
Stayed in Dec 2022
Family
4 review
5.0/5
Outstanding
Posted on Dec 19, 2022
Fantastic hotel for our family of 4. The kids loved the bunk beds and there was a small kitchenette if we wanted to do some simple cooking
Response from Property: Dear Guest, We apologize for replying late to your kind review. Thank you very much for staying at MIMARU Osaka Namba North and giving us delightful feedback. We are grateful that you all enjoyed our room. We are looking forward to seeing you again at MIMARU Osaka Namba North.
Guest User
Corner Family Apartment
Stayed in Feb 2024
Family
1 review
5.0/5
Outstanding
Posted on Feb 11, 2024
It's the best for families, it's very spacious and great for a family of four. There is a table in the middle and a kitchen, so it's great for long-term stays. Good good
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Response from Property: Dear guest,Thank you very much for having stayed at our hotel.We are delighted that you were impressed with our facilities and left with that impression. Direct feedback from our valued guests, like yours, encourage and inspire us to aim even higher for even better service.We sincerely appreciate your feedback. We are very much looking forward to your next visit.Best regards,MIMARU OSAKA NAMBA NORTH
Guest User
Corner Family Apartment
Stayed in Feb 2024
Family
5 review
5.0/5
Outstanding
Posted on Feb 28, 2024
The location is relatively convenient. It's convenient to take the subway, go shopping, and go anywhere. The room is quite big. If you arrive early, it's very convenient to store your luggage at the front desk. The service attitude at the front desk is also very kind.
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Response from Property: Dear guest, thank you for choosing to stay at MIMARU Osaka Namba North this time and for taking the time to leave your valuable comments despite your busy schedule. We are very glad that you are satisfied with the location, surrounding environment, room size and service quality of the front desk staff of our hotel. I also hope that you will have a happy and enjoyable vacation during your trip to Osaka. If you have the opportunity to come to Osaka again next time, we sincerely hope that you can stay at our MIMARU again! Have a great day! MIMARU Osaka Namba North front desk staff
Guest User
Stayed in Dec 2023
Family
3 review
1.7/5
Posted on Dec 30, 2023
ok, not bad
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Response from Property: Dear guest, we are deeply sorry for taking so long to reply to your expensive comment. Thank you for staying at MIMARU Osaka Namba NORTH in 2023 and sharing your stay experience. We deeply regret that your stay was not completely satisfactory. If you have any comments, you are welcome to contact us again. We also look forward to having the opportunity to serve you again next time you come to Osaka! I wish you all the best. MIMARU Osaka Namba NORTH front desk staff together
Guest User
Pokemon ROOM
Stayed in Jul 2023
Family
8 review
5.0/5
Outstanding
Posted on Jul 13, 2023
The Pokémon room makes everyone very excited. You don’t even need to go to the Pokémon cafe, because eating in the room is already very happy. There are amusement facilities in the lobby, and children like it very much
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Response from Property: Dear guest, first of all, we are deeply sorry for not replying to your valuable comments for a long time. Thank you for staying at MIMARU Osaka Namba North in 2023 and taking the time to leave your valuable comments. We are glad that you like our Pokémon-themed room, and we are honored to give you a Pokémon cafe-like accommodation experience. As you said, our hotel provides many games in the lobby that are suitable for children and the whole family to play together, making it suitable for families. We hope that you will have a fulfilling and enjoyable trip to Osaka. If you have the opportunity to visit Osaka again next time, we sincerely hope that you can stay at our MIMARU hotel again! Sincerely, MIMARU Osaka Namba North front desk staff
Carman
Pokemon ROOM
Stayed in Dec 2023
Family
5 review
5.0/5
Outstanding
Posted on Jan 2, 2024
The room is so beautiful, The staff speaks good English, If you arrive at the hotel early, you can check in in advance. Leave your luggage at the front desk and return in the evening.
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Hyuna
Family Theater Apartment
Stayed in Oct 2023
Family
1 review
5.0/5
Outstanding
Posted on Nov 3, 2023
I chose this place for a family of 4 after worrying about the crampedness of other accommodations in Japan, and it was excellent value for money, with 2 single beds and 1 bunk bed, it was perfect. Even if you put two large suitcases, there is still space, and it's good to have a separate shower room in the bathroom. A resort feel, with a large dining table, induction stove and cooking utensils. It was right across the street from Orange Street. It was quieter and quieter than the busy streets of Namba, so it was easy to use Shinsaibashi. However, it was a bit far to walk to Nankai Namba with the kids and suitcase to go to the airport. I think it would be a little closer to use a limousine.
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Response from Property: Dear Guest, We apologize for replying late to your kind review. Thank you very much for staying at MIMARU Osaka Namba North and giving us delightful feedback. We are glad to hear that you enjoyed your stay with us. We are also very happy to hear that we were able to resolve any concerns you may have had. We will continue our efforts to provide the best service for our guests. MIMARU Osaka Namba North Front Desk
Guest User
Pokemon ROOM
Stayed in Oct 2023
Family
3 review
3.5/5
Posted on Oct 7, 2023
The location is very convenient, a bit like a self-service apartment, and the space is enough. However, the price is too high, 1900 without breakfast. On this trip, I felt that only the W in Osaka a few days ago was worth the price we paid.
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Guest User
Family Theater Apartment
Stayed in Oct 2023
Family
3 review
5.0/5
Outstanding
Posted on Oct 7, 2023
The location is quiet in the middle of the hustle and bustle. It is very convenient to the station and shopping. There is a convenience store next to it. The room is one of the most spacious in Japan. It was very comfortable after staying there for 4 days. There are also some children's playthings on the first floor, making it very suitable for parents and children.
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Jackencw
Stayed in Aug 2023
Family
2 review
5.0/5
Outstanding
Posted on Aug 18, 2023
The family lives in a small family, the location is convenient, and the room is big enough. And there is a shopping Mall nearby. It only takes 10 minutes to go to Dotonbori.
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