Welina Hotel Premier Shinsaibashi

Welina Hotel Premier Shinsaibashi Reviews

Welina Hotel Premier Shinsaibashi

6-24 Souemoncho, Osaka, JapanView Hotel Details
Welina Hotel Premier Shinsaibashi
Welina Hotel Premier ShinsaibashiWelina Hotel Premier ShinsaibashiWelina Hotel Premier Shinsaibashi
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Welina Hotel Premier Shinsaibashi Guest Reviews

4.2/5
Very Good
201 review
Verified reviews
Location4.5
Amenities4.1
Service4.2
Cleanliness4.2
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All Reviews(201)
Positive reviews(188)
Reviews with photos/video(39)
Awesome stay(46)
Great service(29)
Great location(17)
Great value for money(14)
Easy to get around(14)
Convenient for shopping(13)
Beds were average(5)
Negative reviews(13)
Nam Pang
Twin Room
Stayed in Mar 2024
Friends
2 review
4.5/5
Great
Posted on Apr 2, 2024
Location is good, easy access to main shopping street and shopping can be crazy by staying here, haha!
Response from Property: Thank you for sharing your feedback about your recent stay with us. We’re thrilled to hear that you found our hotel’s location to be convenient and enjoyable. We appreciate your kind words and hope that you had a wonderful time exploring the area. We look forward to welcoming you back to our hotel in the near future.Warms Regards,MUKESHWelina Hotel Premier Shinsaibashi
I like travel
Twin Room
Stayed in Feb 2024
Solo travellers
42 review
3.7/5
Posted on Mar 28, 2024
Very convenient hotel which is next to Donki,also in 心齋橋.so u can have many things to eat n go shopping easily.the room is comfortable n big but no room cleaning.but it’s ok .
Response from Property: Thank you for sharing your feedback about your recent stay with us. We’re thrilled to hear that you found our hotel’s location to be convenient and enjoyable. We appreciate your kind words and hope that you had a wonderful time exploring the area. We look forward to welcoming you back to our hotel in the near future.Warms Regards,MUKESHWelina Hotel Premier Shinsaibashi
Guest User
Twin Room
Stayed in Jun 2024
Family
1 review
4.0/5
Very Good
Posted on Jun 14, 2024
The room was small but comfortable. We put out our trash and used towels in the hallway and they were picked up/exchanged quickly each day. Service was prompt but not always the friendliest. We did not try the hotel breakfast but we could smell the curry each morning. We used the washer and dryers twice, which was very convenient. However the dryer took three 30-minute cycles to dry, and not all items were completely dry. The rooms had “coolers” instead of actual refrigerators. If you choose to stay in Osaka, this hotel is a quieter choice as it is close to to Glico sign but not so close that there is a lot of touris passing by.
Response from Property: Thank you very much for staying at welina Shinsaibashi Hotel and sharing your feedback about your recent stay with us. We are very happy to hear that you are satisfied with our hotel room. Seeing your recognition of our hotel is a great encouragement to all our staff. All of our staff sincerely welcome you to stay at our hotel again. welina Shinsaibashi Hotel Li
Guest User
Twin Room
Stayed in Apr 2024
Family
1 review
2.2/5
Posted on Apr 28, 2024
We stayed for 8 nights, no cleaning of room, I asked them to clean the room and they charged me for Y2k for 2 rooms. The sink in the shower area is clogged and smelly, there are even black tingy coming out of the sink, so gross😑 But the location is perfect 👌 Sorry, but we will not come back to Welina hotel 👎
Response from Property: Thank you for your feedback.We're glad you found our location convenient.We apologize for not being able to provide you with more convenience and service.We will take everyone's opinions seriously and make improvements.We hope to have another chance to serve you better in the future.Best regards,MUKESHWelina Hotel Premier SHINSAIBASHI
Pete T
Twin Room
Stayed in Mar 2024
Solo travellers
2 review
3.7/5
Posted on Mar 14, 2024
Very conveniently located near Namba station within 2 minutes walk to Dotonbori but there were men and ladies hanging outside inviting you to bars and a lot of rubbish by the bicycle parking area just outside for the duration of my 5 nights stay. Not what I expected as Kyoto, Nara and other parts of Osaka were very clean. The room was very small and superficially clean but when you look around, there are thick layers of dust on many ledges and corners, it could do with a deep clean. The staff were good and even though their English were very limited.
Response from Property: Thank you for staying at Welina Hotel Premier Shinsaibashi.Thank you again for posting your review.We would like to apologize for any inconvenience caused regarding the cleaning of your room.I would like to take this opportunity to apologize.In the future, we will be more thorough in checking with our cleaning staff in advance.We are also trying to improve the English proficiency of our staff little by little.Thank you for taking the time out of your busy schedule to post.Welina Hotel Premier Shinsaibashi Front staff Nyan
Edhie Ng
Twin Room
Stayed in Jan 2024
Solo travellers
1 review
5.0/5
Outstanding
Posted on Jan 11, 2024
The location is perfect.. 100 meter to don quijote in dotonbori 200-300 meter to dotonbori bridge center and 500 meter to Namba Station Big room for couple or solo traveller.. Very friendly staff Recommended
Response from Property: Thank you for staying at Welina Hotel Premier Shinsaibashi. Thank you again for posting your review. We are happy to receive your high evaluation of our hotel. We will continue to aim to be a hotel that is loved by everyone. We look forward to your next stay.Welina Hotel Premier Shinsaibashi Nyan
Hufait
Twin Room
Stayed in Dec 2023
Business travellers
90 review
1.0/5
Posted on Dec 15, 2023
The male Frontdesk ask to charge me 1000yen after saying I was late for checkout. He was saying he call me to notify the checkout but he didn’t. He lie about this so he can extra charge me. Upon checkout I ring the bell at front desk so many times the guy saw me but was on the phone for 15minutes which delays my checkout time as well
Response from Property: Thank you very much for staying with us this time.Our check-out time is 10am.Therefore, we ask customers who arrive after 10:00 to pay an extension fee.I apologize for not being able to explain.Thank you for your valuable feedback.
Oshima
Twin Room
Stayed in Dec 2023
Solo travellers
1 review
3.5/5
Posted on Dec 11, 2023
Convenient for shopping and easy walk to Namba and Shinsaibashi areas. However, there are a number of nightclubs and bars with young drunk people around, so I wouldn’t recommend it to anyone with children.
Response from Property: Thank you for staying with us this time. I look forward to working with you.
Guest User
Twin Room
Stayed in Jun 2023
Couples
10 review
4.5/5
Great
Posted on Jun 13, 2023
Hotel's location was very convenient, though the area was abit shady at night and might not be suitable for families with kids. It's also abit hard to get to the hotel with a luggage due to the crowds, so its best to take a taxi to and fro the subway stations with a luggage. Hotel does not provide housekeeping for guests staying more than 2 nights, for some unknown reason. Wasn't aware of that when we booked.
Response from Property: Thank you for staying at Welina Hotel Premier Shinsaibashi. Thank you again for posting your review. There are many restaurants around the hotel, and it becomes lively late at night and on weekends. However, the hotel's security measures are safe and secure, so we do our best every day so that our guests can relax. Also, if you stay 2 nights or more, you will be on the eco plan, so there is no basic room cleaning. We will replace the towel set. We omit the cleaning of the room, but please understand that the price is reduced by that amount. Thank you for your valuable opinion.KUMATORIYA.
Cony C
Twin Room
Stayed in Apr 2023
Solo travellers
2 review
5.0/5
Outstanding
Posted on May 9, 2023
Near dontonburi!!! Near the night life of the area!! Close to ramen places that open till late. Room was clean, tidy and sufficient.
Response from Property: Thank you very much for your high evaluation.We are looking forward to seeing you again when you come to Osaka.Welinahotel Premier ShinsaibashiFront Kato,
Hufait
Twin Room
Stayed in Jun 2023
Business travellers
90 review
4.7/5
Amazing
Posted on Jun 29, 2023
Best place to stay in shinseibashi. Rent is super cheap for one night
Response from Property: Thank you very much for your high evaluation. We are looking forward to seeing you again when you come to Osaka. Welina hotel Premier Shinsaibashi Front LAM
Guest User
Universal Single Room
Stayed in Mar 2023
Other
50 review
4.7/5
Amazing
Posted on Mar 24, 2023
very good location, easy to reach from train station. surrounding by restaurants and shops. good for eaters and shoppers. comfort bed. very spacious room and toilet too.
Response from Property: Thank you for staying with us. And also thank you for your contribution. We look forward to your next use. Best regards Welina Hotel Premier Shinsaibashi Front desk NHU
Kingmotto
Twin Room
Stayed in Sep 2022
Business travellers
10 review
4.2/5
Very Good
Posted on Sep 11, 2022
Good location and good hotel near all around places to go in Osaka It’s good hotel
Response from Property: Thank you for staying at Welina Hotel Premier Shinsaibashi. Thank you again for posting your review. Our hotel is located right in the middle of Osaka Minami, and we can move to Dotonbori, Namba, and Shinsaibashi within walking distance. In addition, we offer reasonable prices so that our guests will be happy to stay at Welina Hotel Premier Shinsaibashi. We look forward to welcoming you back to Welina Hotel Premier Shinsaibashi the next time you stay in Osaka. Front KUMATORIYA.
Monnakarn
Twin Room
Stayed in Jan 2024
Couples
2 review
4.7/5
Amazing
Posted on Apr 30, 2024
Good location and service
Response from Property: Thank you for sharing your feedback about your recent stay with us. We’re thrilled to hear that you found our hotel’s location to be convenient and enjoyable. We appreciate your kind words and hope that you had a wonderful time exploring the area. We look forward to welcoming you back to our hotel in the near future.Warms Regards,MUKESHWelina Hotel Premier Shinsaibashi
Guest User
Twin Room
Stayed in Jan 2023
Couples
3 review
3.0/5
Posted on Feb 15, 2023
Location is considered convenient but if you are finding a safe and comfortable environment this is not your choice because it is located at the red light district
Response from Property: Thank you for staying at Welina Hotel Premier Shinsaibashi this time. There are many restaurants around the hotel and it becomes lively at night, but late-night security measures are perfect, so we are working hard every day so that guests can stay with peace of mind. We are also waiting for your accommodation. Front KUMATORIYA.