No. 7 Lishui Road | Near Daguan Road, Gongshu District, Hangzhou, Zhejiang, 310015, ChinaView Hotel Details
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Cheery Canal Hotel Hangzhou Guest Reviews
4.7/5
Outstanding
939 reviews
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.7
Amenities4.6
Service4.6
Cleanliness4.7
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All reviews(939)
Positive reviews(916)
Reviews with photos/video(181)
Classy environment(134)
Friendly front desk staff(86)
Delicious breakfast(55)
Quiet & comfortable(54)
Well designed(35)
Convenient for shopping(25)
Close to metro(13)
Loved the night views(11)
Negative reviews(23)
TheItaliantraveller
Deluxe Queen Room
Stayed in Jul 2024
Couples
34 reviews
5.0/5
Outstanding
Posted on Jul 14, 2024
Good location, just beside the canal and the night market, where you can have a pleasant walk. The architecture is very charming, being this a former silk factory, renovated to be an hotel. The staff is friendly and english speaking. Breakfast is ok, but they could offer something more. Overall recommended
6/7
Response from Property: Dear guest, thank you for choosing to stay at Cheery Canal Hotel Hangzhou. Appreciate your positive comments. Look forward to seeing you again in the Cheery Hotel!
han
Deluxe Queen Room
Stayed in Sep 2024
Business travellers
7 reviews
4.2/5
Very Good
Posted on Nov 2, 2024
Nice hotel, great service from the staff. They are very helpful and accommodative.
Response from Property: 尊敬的賓客,感謝您對杭州運河祈利酒店的讚賞~我們非常榮幸能為您帶來美好的入住體驗,有您的鼓勵我們會做的更好!衷心期待運河之畔的下一次美好相遇呦~
Teo792
Suite
Stayed in Jan 2024
Couples
26 reviews
4.7/5
Amazing
Posted on Jan 29, 2024
Very nice hotel with a feeling of tea house. The room was big with nice features: big bathtub, automatic toilet. The beakfast was good and the staff friendly enough. We could enjoy a late check out. Very closed to the temple and metro station (5min walk)
Response from Property: Dear guest, thank you for choosing to stay at Cheery Canal Hotel Hangzhou. Appreciate your positive comments. Look forward to seeing you again in the Cheery Hotel!
Guest User
Teddy Collectible Double Bed Room
Stayed in Oct 2024
Business travellers
43 reviews
3.0/5
Posted on Oct 14, 2024
The restaurant is not good. Full of oily smell after breakfast
Response from Property: 尊敬的賓客,感謝您選擇杭州運河祈利酒店。未能給您帶來美好的入住體驗,我們深表歉意!針對您反饋的問題,我們一定告知相關部門加強房間的檢查,再次向您致以最誠摯的歉意,衷心期待您的再次光臨!
Response from Property: Dear guests,thank you for your support and recognition, and look forward to your next stay!
Daniel James
Premier King Bed Room
Stayed in Oct 2023
Couples
10 reviews
5.0/5
Outstanding
Posted on Oct 22, 2023
Overall, this an excellent hotel. The rooms with the en suite bath are a good size, and the location on the canal (if that is where you want to be) is perfect. Metro near for easy access to West Lake. Politely decline request for high deposit, and you are looking at a great option
Response from Property: Dear guest, thank you for choosing to stay at Cheery Canal Hotel Hangzhou. Appreciate your positive comments. Look forward to seeing you again in the Cheery Hotel!
Francis
Deluxe Queen Room
Stayed in Jun 2023
Solo travellers
12 reviews
4.5/5
Great
Posted on Jul 5, 2023
The hotel were really helpful, extending my check out time without extra charge. The facilities are really good, but if you want to use the pool and gym, be aware they don’t open until 2pm. Breakfast is a good spread and mix of local and western choices. I love the location right on the canal, but it might be less convenient if looking to visit West Lake specifically.
Response from Property: Dear guest, thank you for choosing to stay at Cheery Canal Hotel Hangzhou. Appreciate your positive comments. Look forward to seeing you again in the Cheery Hotel!
Sultankulov
Deluxe Queen Room
Stayed in Jun 2024
Business travellers
4 reviews
5.0/5
Outstanding
Posted on Jun 26, 2024
Perfect as always!
Response from Property: 尊敬的賓客,感謝您對杭州運河祈利酒店的讚賞~我們非常榮幸能為您帶來美好的入住體驗,有您的鼓勵我們會做的更好!衷心期待運河之畔的下一次美好相遇呦~
M_I_K_E_13
Deluxe Queen Room
Stayed in Sep 2022
Solo travellers
8 reviews
4.5/5
Great
Posted on Sep 26, 2022
The hotel is directly located at the beautiful canal scenery with a lot of nice cafes and restaurants. The staff was super friendly and supportive. Guided me personally to near PCR Test Station.
There had been some construction work during my stay what wasn’t that nice but also not too bad. The gym is completely outdated and too small, there was also no staff at that time I visited it.
Breakfast was ok but not outstanding, had much better breakfast at that hotel level but not for that price (but I got a bigger discount, maybe because of construction?)
The room was quite ok, nothing to high not lowlight. I like the European curtain style.
I would definitely come again due to the excellent price value balance
Response from Property: Dear guest, thank you for choosing to stay at Cheery Canal Hotel Hangzhou. Appreciate your comments. We will report the comments to the hotel management, hope we can do better next time. Look forward to seeing you again in the Cheery Hotel!
LiYifei
Deluxe 2-bed Room
Stayed in Dec 2024
Family
3 reviews
3.0/5
Posted on Dec 14, 2024
Nice historical feel of the hotel but too cold to enjoy. If you are sitting in the lobby, you must wear a winter jacket. Super bad soundproofing you were woken up as soon as someone walked past a door talking and hotel employees cleaning could be heard constantly talking to people or on the phone.
I also didn't like the breakfast, much of the food was stale or too cold.
The interior of the room is ok, however, the walls in the bathroom were found dirty and moldy in certain areas.
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Response from Property: Dear guest, thank you for choosing to stay at Cheery Canal Hotel Hangzhou. Appreciate your comments. We will report the comments to the hotel management. Hope we can do better next time. Look forward to seeing you again in the Cheery Hotel!
Guest User
Premier Twin Bed Room
Stayed in Dec 2024
Family
1 reviews
5.0/5
Outstanding
Posted on Dec 9, 2024
The location of the hotel is very convenient. You can walk to Dadou Road when you go out. It is really easy to take your baby with you. You can go out for a walk and go back in minutes when you are tired. The room is clean and comfortable, the bathroom is separated into dry and wet areas, and the breakfast is rich and quiet. On the first morning, I returned to the room and met the aunt who was cleaning. The cleaning was clean and careful. From check-in to check-out, the staff I met were very friendly. After checking out, I forgot something and the front desk contacted and helped to send it back. Overall, it was a very satisfactory stay experience.
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Response from Property: The long canal carries so many past events; the weeping willows have attracted so many tourists; at Qili Hotel, you can feel the unique industrial style, enjoy the flowers, listen to the rain, watch the boats facing the moon, pursue the ultimate in the market, and find the old style of Hangzhou in the mundane atmosphere. Welcome to your visit, Xiaoqi is here to show his courtesy!
Guest User
Deluxe Queen Room
Stayed in Dec 2024
Solo travellers
20 reviews
5.0/5
Outstanding
Posted on Dec 7, 2024
The location is extremely advantageous, close to the Dadou Street District. The hotel has a special door leading directly to the market. Get up early and take a walk along the quiet riverside to see the red leaves in late autumn. It feels like you are enjoying the beautiful scenery alone! The hotel lobby is elegant and warm. I was greeted by the polite handsome Luo. He said that it was cold and he was afraid that the first floor I originally booked would be damp and cold. He kindly upgraded me to the exclusive room on the third floor and helped me take my luggage to the room. It was warm as soon as I entered the room. In addition, he also gave me a souvenir-a beautiful Hangzhou silk scarf. All of them reflect the hotel's management philosophy and personal cultural quality. This hotel was recommended by a local friend in Hangzhou. I stayed in another hotel a few days ago. The same price is incomparable to this hotel. I strongly recommend Hangzhou Canal Qili Hotel, believe me!
Original TextTranslated by Google
Response from Property: The long canal carries so many past events; the weeping willows have attracted so many tourists; at Qili Hotel, you can feel the unique industrial style, enjoy the flowers, listen to the rain, watch the boats facing the moon, pursue the ultimate in the market, and find the old style of Hangzhou in the mundane atmosphere. Welcome to your visit, Xiaoqi is here to show his courtesy!
Guest User
Deluxe Queen Room
Stayed in Nov 2024
Family
5 reviews
5.0/5
Outstanding
Posted on Dec 2, 2024
The hotel environment is good, the room hygiene details are well done, and souvenirs are given when checking out. It is close to Xiangji Temple subway station. There are many small shops along the river around it, which are very unique. The scenery inside the hotel is particularly beautiful
Facilities: The room equipment is not very smart
Hygiene: The hygiene is quite good and clean
Environment: It gives a very comfortable atmosphere, like a hotel but not like a hotel
Service: The smile is very beautiful. The service of the ladies at the front desk is very thoughtful and enthusiastic. Miss Zhao Shi introduced the Xiangji Temple and the Canal Pedestrian Street next to the hotel and helped to lead the way. It was a very good stay experience
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6/9
Response from Property: Dear guests, thank you for your recognition and support of Xiaoqi. We are honored to create a wonderful stay experience for you. Your praise is a powerful driving force for our continuous progress! We look forward to your visit again.
Xuebixiaojie
Deluxe 2-bed Room
Stayed in Nov 2024
Travel with friends
40 reviews
5.0/5
Outstanding
Posted on Nov 26, 2024
The hotel's front desk staff, Xia Xiaoqing, treated guests warmly and thoughtfully, and arranged comfortable and quiet rooms. The hotel is in a good location. You can get to Dadou Road by swiping the room card. It is not far from Xiaohezhi Street. There is Sino-Ocean Port nearby, which is convenient for eating and shopping.
Original TextTranslated by Google
6/9
Response from Property: Dear guest: Hello! Thank you very much for your support and recognition of Hangzhou Yunhe Qili Hotel. The hotel is close to Dadou Road Historical and Cultural Street, close to Xiangji Temple, and surrounded by shopping malls and subways. Thank you very much for your recognition of the hotel. Everything we do is to bring a different holiday experience to every guest. Seeing your satisfaction and affirmation, we are really very moved. We will continue to work hard and be ready for you to come back at any time.