GATE STAY hotel Osaka Namba

GATE STAY hotel Osaka Namba Reviews

GATE STAY hotel Osaka Namba

Nipponbashi 3-3-12, Osaka, JapanView Hotel Details
GATE STAY hotel Osaka Namba
GATE STAY hotel Osaka NambaGATE STAY hotel Osaka NambaGATE STAY hotel Osaka Namba
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GATE STAY hotel Osaka Namba Guest Reviews

4.4/5
Very Good
54 review
Verified reviews
Location4.4
Amenities4.0
Service4.7
Cleanliness4.7
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All Reviews(54)
Positive reviews(53)
Reviews with photos/video(15)
Clean and tidy(20)
Great service(20)
Awesome stay(12)
Small room size(8)
Great value for money(7)
Convenient for shopping(6)
Negative reviews(1)
Jiasaicupie
Double Room
Stayed in Apr 2024
Couples
4 review
5.0/5
Outstanding
Posted on May 9, 2024
New hotel so everything was nice :) staff was very helpful when I needed help sending luggage to Tokyo. Location is 10mins walk to dontobori. I will stay here again when in Osaka! Room was small but was okay for one night.
Response from Property: Thank you for staying at Gate Stay Hotel Hotel Osaka Namba. We would also like to thank you again for taking time out of your busy schedule to give us your feedback.Our hotel is conveniently located just a 10-minute walk from Namba Station on the Osaka Metro Line, making it easy to access tourist attractions.We will continue to strive to improve our services and hospitality to ensure that our guests have a pleasant stay.We look forward to welcoming you again.
Dewittt
Single Room
Stayed in Mar 2024
Solo travellers
1 review
5.0/5
Outstanding
Posted on Mar 24, 2024
Good for solo or couple traveller that's okay with small room but it gets the job done! Room was clean and neat. The best part of the hotel are the staff who is friendly, professional and able to converse in English! Highly recommended as its between "Dontonbori" & "tsutenkaku tower" with are 10-15 min walks away. Very close to denden Town too where anime merch are sold.
Response from Property: Thank you very much for staying at Gate Stay Hotel Osaka Namba. Thank you very much again for your valuable opinion. Our staff is always striving to provide better services to our guests. If you get another chance, all our staff look forward to your next visit.
Guest User
Double Room
Stayed in Nov 2023
Family
23 review
5.0/5
Outstanding
Posted on Nov 23, 2023
Very clean and family friendly hotel. Will recommended to the rest.
Response from Property: Thank you for staying at Gate Stay Hotel Osaka Namba.We appreciate you taking time out of your busy schedule to send us your comments.We are very pleased to hear your compliments about our staff's hospitality.We will continue to strive to improve our services and hospitality to ensure that our guests have a pleasant stay.We look forward to welcoming you again.
Mariana
Single Room
Stayed in Mar 2024
Friends
2 review
4.7/5
Amazing
Posted on Mar 31, 2024
The room is great space, great location. The bathroom is a super small. Other than that, it is a great cost benefit.
Response from Property: Thank you very much for staying at GATE STAY hotel Osaka Namba.Thank you also for taking time out of your busy schedule to write this review.We are sorry that we could not meet your expectations in terms of bathroom facilities, despite your compliments on the room space and location.We look forward to welcoming you again.
SM siugi
Single Room
Stayed in Mar 2024
Solo travellers
5 review
3.5/5
Posted on Apr 8, 2024
The hotel is a little bit far away from Namba station, but the staff is nice and helpful. The room is not too small, quite clean, but no desk, no luggage rack in the room. Only proivde 1 time room cleaning if stay for 4 nights. Got coin laundry can wash clothes.
Response from Property: Thank you for staying at Gate Stay Hotel Hotel Osaka Namba.We would also like to thank you again for taking time out of your busy schedule to give us your feedback.Our hotel is conveniently located just a 10-minute walk from Namba Station on the Osaka Metro Line, making it easy to access tourist attractions.We are very pleased to receive your compliments on our staff's hospitality.We will continue to strive to improve our services and hospitality to ensure that our guests have a pleasant stay.We look forward to welcoming you again.
Guest User
Double Room
Stayed in Feb 2024
Solo travellers
3 review
4.7/5
Amazing
Posted on Apr 2, 2024
Very nice hotels, conveniently accessible (near main station, minimart, mcdonalds). Room is small, but adequate and clean. Definitely recommended!
Response from Property: Thank you very much for choosing Gate Stay Hotel Osaka Namba. Thank you very much for taking time out of your busy schedule to write us a review. Although you praised the cleanliness of our rooms and our location, we apologize for not meeting your expectations in terms of room size. We sincerely look forward to welcoming you again.
Jorge (乔治)
Double Room
Stayed in Feb 2024
Couples
5 review
4.5/5
Great
Posted on Feb 9, 2024
The hotel is great, despite the rooms are very tiny for a couple. Nevertheless it's affordable and great located
Response from Property: Thank you very much for choosing our hotel from among the many accommodation facilities available. We hope that you enjoyed your stay with us. We enjoy your continuing support as we try diligently every day to provide a better service. Gate Stay Hotel Osaka Namba
Lanny
Double Room
Stayed in Apr 2024
Family
1 review
5.0/5
Outstanding
Posted on May 28, 2024
Location is Great and close to amenities. Perfect for family. Very clean.
Response from Property: Thank you for staying at Gate Stay Hotel Hotel Osaka Namba. We would also like to thank you again for taking time out of your busy schedule to give us your feedback. Our hotel is conveniently located just a 10-minute walk from Namba Station on the Osaka Metro Line, making it easy to access tourist attractions. We will continue to strive to improve our services and hospitality to ensure that our guests have a pleasant stay. We look forward to welcoming you again.
Name
Double Room
Stayed in Jan 2024
Couples
6 review
5.0/5
Outstanding
Posted on Jan 16, 2024
Near to shopping area only 8 mins to kuromon Reception was reallyy nice I love her even we check in at 3am in the morning there r staff who took care of us
Response from Property: Thank you for staying at Gate Stay Hotel Osaka Namba among many hotels.We hope we can be of assistance to you.The location of the hotel is just a few streets away from the station, so you can enjoy a quiet atmosphere at night.It is a very good location for sightseeing in Osaka near Namba and Shinsaibashi, so we hope you will visit our hotel again when you come back to the area.Gate Stay Hotel Osaka Namba YANG
Traveller C
Twin Room
Stayed in Nov 2023
Family
9 review
3.5/5
Posted on Nov 14, 2023
Things the hotel did well: 1) staff - very helpful. I found the non-Japanese staff more eager to help and courteous. 2) shampoo and soap from Pola (super!). 3) 24 hours reception 4) location was good with convenience store nearby as well 5) room was well lit!! Real plus point. And room size for twin room was decent (enough space to open 2 large suitcases!). Could be improved: 6) there’s no full length or half length mirror in the room so you’re always left guessing how you look before you go out. 7) aircon is centrally controlled each floor, so if someone turned on the heater, everyone on the same floor will be sleeping in heat (or without cold aircon). 8) the toilet is soooooooo small you can barely move without banging into something. 9) the pillow is extremely flat and doesn’t provide a comfortable sleep.
Response from Property: Thank you very much for staying at Gate Stay Hotel Osaka Namba. We appreciate you taking time out of your busy schedule to send us your comments.It has only been a month since the opening of our hotel, and we apologize for any inconvenience caused to our guests due to the many things we did not do well.Nevertheless, we would like to thank you for the many compliments and positive feedback we received from our staff.We look forward to welcoming you back to our hotel when you come to Osaka again!
จิตทิวา ปัญญาทิพย์
Double Room
Stayed in Apr 2024
Couples
1 review
5.0/5
Outstanding
Posted on Apr 26, 2024
Clean good bathroom quiet
Response from Property: Thank you for staying at Gate Stay Hotel Hotel Osaka Namba.We would also like to thank you again for taking time out of your busy schedule to give us your feedback.Our hotel is conveniently located just a 10-minute walk from Namba Station on the Osaka Metro Line, making it easy to access tourist attractions.We will continue to strive to improve our services and hospitality to ensure that our guests have a pleasant stay.We look forward to welcoming you again.
Kc Cheung Kim
Double Room
Stayed in May 2024
Friends
19 review
4.2/5
Very Good
Posted on May 30, 2024
Location near Kuromon Market The room is quite big even for Japan! There is a big sofa There is a terrace! Open landscape It’s just that the bathroom is too small! I can’t even take a shower🫠 Very polite at the front desk!
Original TextTranslated by Google
Response from Property: Thank you very much for staying at GATE STAY hotel Osaka Namba. We are deeply grateful that you took the time out of your busy schedule to review our hotel. We are very happy that you had a comfortable stay at our hotel. We are sorry for the inconvenience caused by the hotel bathroom size issue. Our hotel is located a 10-minute walk from Osaka Namba Station, Kintetsu Nipponbashi Station, and Ebisucho Station. Traveling is very convenient, and you can walk to famous attractions such as Tsutenkaku Tower and Dotonbori. Thank you for your compliments and recognition of our front desk staff. We look forward to your visit again.
Double Room
Stayed in May 2024
Family
1 review
4.7/5
Amazing
Posted on May 15, 2024
I was wondering how small the room was because it was small, but it was really small. The bathroom is really small and the bathtub is 2/3 the size of a normal bathtub. But I was satisfied because I was only going to sleep. The staff was friendly and it was clean. However, there was no table so I ate on top of the refrigerator. And the room is a bit cold. I'm catching a cold.
Original TextTranslated by Google
Response from Property: Thank you very much for staying at Gatestay Hotel Osaka Namba. Thank you for leaving your valuable feedback despite your busy schedule. We apologize for any inconvenience caused due to the size and cold of the room. Regarding the staff's response. Despite your compliments, we apologize for not meeting your expectations in terms of facilities. If guests feel cold due to the current air conditioning in the entire building, please inform the front desk staff. We will provide you with a blanket or heater. We would appreciate it if you could learn from this incident and visit Gatestay Hotel Osaka Namba again.
Sirirat Kunjittikongtawee
Twin Room With Sofa Bed
Stayed in Apr 2024
Family
2 review
5.0/5
Outstanding
Posted on May 1, 2024
Japanese standard room There is a washing machine on the upper floor. And there is a microwave to warm up food. Lovely staff, very good service, convenient to travel, close to the bus station. and close to tourist attractions
Original TextTranslated by Google
Response from Property: Thank you for staying at Gate Stay Hotel Osaka Namba. We appreciate you taking time from your busy schedule to send us your feedback. Our hotel is in a good location, about a 10-minute walk from Osaka Metro Namba Station. and convenient to access tourist attractions We also appreciate your compliments on the customer service of our employees. We will continue to strive to improve our services and customer service so that our customers can spend their time comfortably. We hope to see you again.
Lindamama88
Twin Room
Stayed in Feb 2024
Family
7 review
4.7/5
Amazing
Posted on Apr 23, 2024
The room is of medium size and is equipped with a balcony, which is great for drying clothes. The bathroom space is a bit small and can be bumpy. There is a front desk where you can store your luggage and you can check in at 3pm. After you put your luggage away, you can go shopping with your hands free!
Original TextTranslated by Google
Response from Property: Thank you very much for staying at GATE STAY hotel Osaka Namba. Thank you for taking the time out of your busy schedule to review our hotel. We are very happy that you had a comfortable stay at our hotel. Our Twin Room and Twin Room with Sofa Bed room types are equipped with balconies. We apologize for the issue regarding the size of the hotel bathroom. Our hotel is located a 10-minute walk from Osaka Namba Station, Kintetsu Nipponbashi Station, and Ebisucho Station. Traveling is very convenient, and you can walk to famous attractions such as Tsutenkaku Tower and Dotonbori. We look forward to your visit again.