Hot Spring from Deep Water Osaka Hinode Hotel Nipponbashi Reviews
Hot Spring from Deep Water Osaka Hinode Hotel Nipponbashi
1 Chome-2-10, Osaka City, JapanView Hotel Details
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Hot Spring from Deep Water Osaka Hinode Hotel Nipponbashi Guest Reviews
4.4/5
Very Good
137 review
Verified reviewsLocation4.4
Amenities4.4
Service4.5
Cleanliness4.5
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All Reviews(137)
Positive reviews(132)
Reviews with photos/video(45)
Friendly owner(33)
Relaxing hot springs(17)
Convenient location(17)
Easy to get around(16)
Tasty food(12)
Too noisy(9)
Great value for money(8)
Close to metro(8)
Negative reviews(5)
Guest User
Double Room
Stayed in May 2024
Couples
16 review
Amazing
Posted on May 28, 2024
Really nice hotel with comfy rooms and a good amount of space. There is also a hot and cold water machine downstairs which is handy. Good selections of herbal teas too. Got to try onsen in this hotel which was wonderful. Staff are friendly and helpful. Next to a supermarket and relatively close to Namba and Dotonbori. Would recommend!
Response from Property: Thank you very much for staying at Osaka Hinode Hotel.
It is our common wish as a staff that our valued guests are satisfied with their stay at the hotel. We will utilize the valuable feedback we received to further improve the hotel.
We will provide our guests with unforgettable memories through our staff's hospitality, experiential events, all-you-can-drink offerings, ramen, and other services.
We look forward to serving you again.
Front Desk
*CYN*
Twin Room
Stayed in May 2024
Couples
3 review
Very Good
Posted on May 23, 2024
If this is a romantic trip you are planning, this hotel will be a bad choice. Many tour groups from Taiwan, China and Korea. A day itself around 10 different groups. Very noisy and rowdy at the reception and canteen. The price also very steep, avg over $200yen a nite. Location, customer service and amenities are good though. From 6pm onwards, the Osen will start getting crowded with tour groups return from their day trip. Free flow of alcohol and non alcohol drinks plus Ramen a plus pt. For me, I will not return to stay...
Response from Property: Thank you for sharing your feedback with us.
We are truly sorry to hear that your stay did not meet your expectations, particularly due to the noise and crowding caused by tour groups. We apologize for any inconvenience this may have caused. We strive to provide a comfortable experience for all our guests and will take your comments seriously to improve our services.
We also regret that you found the price to be steep. Your feedback is valuable, and we will consider it as we work to enhance the value we offer to our guests.
On the other hand, we appreciate your positive comments about our location, customer service, and amenities. We are pleased to hear that these aspects of your stay were satisfactory.
Should you choose to visit us again, we will do our utmost to provide you with a more pleasant experience. Thank you once again for your feedback, which will help us to make necessary improvements.
Guest User
Double Room
Stayed in May 2024
Family
3 review
Very Good
Posted on May 13, 2024
Hotel location is nearer to few Train station and easy to move around . however , not many attraction in closest approximate.
room size are little smaller . it would been good if they can install a coffee machine with few options instead of just one type of coffee.
every night they serves free flow of Beer and Ramen - which you enjoy for free of cost.
staffs are very friendly.
Response from Property: Thank you for staying at Osaka Hinode Hotel.We greatly appreciate your positive feedback on our service.We sincerely apologize for any inconvenience caused to you.Thank you very much for taking the time to review our hotel.Front Furukawa.
Guest User
Twin Room
Stayed in Oct 2023
Solo travellers
100 review
Amazing
Posted on Oct 18, 2023
Nice and clean hotel in Osaka, 2 minutes walk from the Tsutentaku tower. Hot spring available at the hotel and happy hour free drinks and ramen at late evening.
sports user
Twin Room
Stayed in May 2024
Couples
1 review
Very Good
Posted on May 19, 2024
Quite Good but really busy.
Some breakfast items are too sweet! Pls reduce sugar!
MustafaYaldızdır
Deluxe Twin Room
Stayed in Apr 2024
Family
4 review
Outstanding
Posted on Apr 16, 2024
It was a very comfortable hotel. The staff was very interested. Thank you very much.
Response from Property: Thank you for staying at Osaka Hinode Hotel.
We greatly appreciate your positive feedback on our service.
We eagerly await your visit.
Front Furukawa.
Guest User
Twin Room
Stayed in Jan 2024
Couples
1 review
Very Good
Posted on Jan 22, 2024
Pleasant experience, front desk is conversant in English and Mandarin.
Free-flow of drink all day, ice-cream and beer after 3pm and complimentary ramen at night.
Crowded dining place especially at night when complimentary ramen are served (it comes with yummy meat too unlike others).
Accessible from train station (from Osaka, from Kyoto) - ~ 200m away.
Clean room.
Onsen is simple and good.
Response from Property: Thank you for your positive feedback! We're delighted you had a pleasant stay. Our front desk team is happy to assist in both English and Mandarin. We're thrilled you enjoyed the free-flow drinks, ice cream, and beer, as well as the complimentary ramen in the evenings. We apologize for any dining crowding and appreciate your understanding. We're glad our location near the train station was convenient for you. Your mention of a clean room warms our hearts. We look forward to welcoming you back!
Front desk
Patrick Oliver
Twin Room
Stayed in Nov 2023
Solo travellers
12 review
Amazing
Posted on Nov 5, 2023
Fantastic room with. Worth to mention: they provide free ramen and alcohol (any kinds) until 10pm. The Onsen is a bit small but enough and good for this price.
Anonymous User
Twin Room
Stayed in Jan 2023
Couples
6 review
Outstanding
Posted on Jan 25, 2023
Good hotel with tons of amenities from ramen, sake, beer and soft drinks. Enjoyed the onsen very much. Will recommend and come back again.
Guest User
Double Room
Stayed in May 2024
Business travellers
13 review
Outstanding
Posted on May 26, 2024
The hot spring is very nice
Response from Property: Thank you for staying at Osaka Hinode Hotel.We are delighted that you had a pleasant time at our hotel.Thank you very much for your valuable feedback regarding hotspring. We hope to meet you at Osaka again.
Thank you.
Reception Oka
Nicole
Triple Room
Stayed in Jun 2023
Family
3 review
Outstanding
Posted on Jun 14, 2023
The hot spring was my family’s favourite part of the hotel. The location was great.
Guest User
Double Room
Stayed in Dec 2022
Solo travellers
14 review
Posted on Feb 27, 2023
great service good location wonderful hotel and easy to check in and communication but very noicy and clowded
Jin Woo
Twin Room
Stayed in Nov 2022
Family
8 review
Amazing
Posted on Dec 5, 2022
Well located.
clean and cosy room.
provides sushi and alcohol for breakfast also there is public and private Onsen.
provides many handy items to customers( ex free pocket Wifi)
but When I was there, there are too many Koreans
it feels like I was in Korea instead of being in Osaka.
Response from Property: Thank you for staying at our hotel and contacting us.As you said, Shinsekai and Tsutenkaku Tower is 5 min and Subway is 1 min by walk from our hotel.We are conveniently located for sightseeing!And we are very glad to hear that you enjoyed your stay.Fortunately, we are really honored to receive a lot of favorable reputations from them about sushi for breakfast, free alcohol and noodle onsen and many rental items.We will strive to improve our service and we are looking forward to seeing you near future.Regards,Yamada
Guest User
Triple Room
Stayed in Oct 2022
Family
1 review
Posted on Oct 13, 2022
Worst service ever encountered. Nobody was at the front desk when we arrived. Staff did not bothered to offer to help with our 3 big luggages. We were travelling with 2 young kids. My son was badly bitten by bed bugs after sleeping a night on the spare bed that was set up as part of the triple room. My husband was furious with the service and quality of the room and that caused unhappiness for us. We think the reviews on TripAdvisor are FAKE! NEVER AGAIN!
Response from Property: Thank you for staying at our hotel and sharing your review.We are apologize about inconveniencing you. We will strive to improve our service.We really appreciate your valuable advice regarding our service.Regards,Yamada
STEVE KOO
Twin Room
Stayed in Dec 2022
Couples
4 review
Posted on Dec 17, 2022
CP value is high.... Worth for the rate. specially it had its own onsen
Response from Property: Thank you for staying at our hotel and sharing your review. We are glad to hear that you enjoyed your stay and Onsen! We will strive to improve our services. We are looking forward to seeing you near future. Yamada
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